Салют, столкнулся с тем что игра не сохраняет прогресс, как лечится? В гугле внятной инфы не нашел

I just bought the game on the spring sale. I was quite happy, but as soon as i pressed play for the first time, EA did it. The game just does not open on my laptop. It just idk comes as a black screen and then it takes me to the EA store. I have tried lots of times to start from all different places but get the same result. What should I do to resolve this? Is this an issue others are facing as well?...

в игре есть достижения нацеленные на онлайн, предлагаю помочь друг другу и их закрыть

https://youtu.be/uthRHhQwmoc?si=MwFMIN07Ch0-NlMs he name is IIIGems help me report him

Recently after I clean installed my windows I and downloaded the game I found out I don't have any sounds in it. I check the integrity of the files and everything was good, Even twice reinstalled the game again but it didn't help at all. Everything is working properly: game and controller works properly without any issues! If you know how to fix this and you ever had this issue please help me....