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Steam\steamapps\common\Left 4 Dead 2\left4dead2\ems\admin system
If you used the !kick command on your friend. It will just kick him off the server, but he will be able to log back in again.
Now, if the voting system of the game was used and they kicked it with F1. He won't be banned forever, he's just locked out for a few minutes and won't be able to log in by the time the duration ends. But the banned.txt file is not created because you didn't use the command from the mod side.
If you want to prevent other people from abusing the voting system. I recommend you disable this command so that voting is disabled and nobody can use it.
!cvar sv_allow_votes 0