Guidelines and Solutions

In this thread, we’ll guide you through solutions to the most common problems and technical issues you may encounter.

Warning: This section may contain spoilers.

Cannot find the second "gear" in Inner Harbour after escaping Tiamat (Objective: Find another way)

If you’re unable to locate the second gear, you may have taken an alternate path that changed the sequence in which the gears are used. The gear you are missing is likely located earlier in the game. Please refer to the screenshot and map below:

Game is stuck on the loading screen between levels

This issue is likely due to a problem with the game files. Please try verifying the integrity of the game files on Steam. This should resolve the problem.

Problem with floating or missing boxes

In certain situations, boxes may appear to respawn in the air. A global fix is on the way and will be included in an upcoming patch. If you encounter this problem, please contact us at [e-mail] with a screenshot of the location, and we’ll address it manually for you.

EDIT: This should be fixed in version 1.0.3

Game is freezing (music still plays) during combat tutorial, after chase sequences, etc.

This issue is most likely related to your video card capabilities, though each case needs to be verified by our team. Please reach out to us at [e-mail] with your basic system configuration, and we’ll assist you.