Command & Conquer™: Generals

Command & Conquer™: Generals

44 ratings
Fix Crashes on Launcher
By TristanDolfin
Fixes the issues with crashing on the launcher for both Generals and Generals Zero Hour
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Fixes
1) Install and Launch C&C Generals
-Note: Will likely crash on the launcher

2) Install and Launch C&C Generals Zero Hour
-Note: Will likely also crash

3) Enable Compatibility Mode
-3A) In the game folder for Generals, right click on the application file
-3B) Select "Properties"
-3C) In the compatibility tab, enable compatibility mode
-3D) Select "Windows XP (Service Pack 2)
-3E) Repeat for Generals Zero Hour
-Note: You can find the game folder from Steam by right clicking on the game and selecting "Browse Local Files"

4) Edit the Options.Ini files
-4A) Go to C:\Users\[Your Username]\Documents\Command and Conquer Generals Data
-4B) Open the Options.ini file (Can edit using notebook)
-4C) Add a line saying Resolution = 1920 1080 (Use your screen resolution if not 1920x1080)
-4D) Repeat for Generals Zero Hour
-Note: If the INI file is missing, relaunch the game and it will populate

5) Edit the Steam Launch Options
-5A) In Steam, right click on Generals and select Properties
-5B) In the Advanced Launch Options field add -xres 1920 -yres 1080 (Use your screen resolution if not 1920x1080)
-5C) Repeat for Generals Zero Hour

6) Delete or rename the "dbghelp.dll" file in each game folder

7) Relaunch Generals and exit
-Note: You must relaunch Generals in order for Generals Zero Hour to work.

8) Launch and play Generals Zero Hour as normal!
21 Comments
bobjoran Oct 31, 2024 @ 1:48pm 
It worked for me thank you !
It is amazing they didn't fix it since march.
Ein Pioneer Jul 13, 2024 @ 12:59am 
hi my command and conquer launching screen is just black and stop working
ZooDYNuKo Jun 14, 2024 @ 2:40pm 
Works! Thanks! Time to enjoy this childhood classic!
Trey Apr 2, 2024 @ 9:08am 
Same issue, launcher is invisible, and i get the forever spinning circle on my cursor when hovering over it
TristanDolfin  [author] Mar 31, 2024 @ 3:30pm 
Riley, If you are launching the Zero Hour version, it doesn't like to work without the base game. You may have to launch the normal generals first, then launch Zero Hour.
Trey Mar 30, 2024 @ 12:10pm 
Doesnt seem to work for me, i try launching the game and the launcher just doesnt show up and seems to be invisible and not responding
diceman Mar 16, 2024 @ 9:01am 
Awesome buddy, worked great and your post and info is much appreciated.
gamerdoge Mar 14, 2024 @ 7:35am 
hey it works! great! thank you very much! I couldn't find the options.ini in the given path, but it is available in: \steamapps\common\Command and Conquer Generals\RedistInstallers\Options_Helper
TristanDolfin  [author] Mar 12, 2024 @ 4:32pm 
PureP41n, A couple notes about your issue:
1) The advanced launch setting in steam accomplishes the same thing in a different way. If you do that step, it "should" work without the options.ini
2) It may be saved to a OneDrive folder if you have one
3) There is a GenTool software that may also help. But I made this guide without any external downloads.
fireal Mar 11, 2024 @ 8:19am 
Thank you Sir! now it runs!:steamhappy: