Warframe: Fixing game crashes related to Razer Chroma

How to fix game crashes related to Razer Chroma.

Introduction

The integration of Razer Chroma in Warframe allows for some really nice and smooth light sync effects to any Razer mouse or keyboard which trigger when using abilities in-game for instance and generally takes the energy color of the Warframe you are using.

However a certain amount of players are reporting game crashes in Warframe after installing Razer Synapse 3 or switching to Razer peripherals.

We have traced one issue that will generally make Warframe crash if Razer Synapse 3 is installed, but Razer Chroma services are not present in the background, in this guide we will explain how to fix it, however this only applies to game crashes related to Razer Chroma and nothing else, also is not granted to work for every player, since there are plenty of reasons for which a game may crash that go from Hardware issues to bad drivers or bugs in the code of the game.

How to Fix

To fix game crashes that are related to Razer Chroma Services not being present in the background, we will need to run a few commands using CMD, if you don't use Razer peripherals and you have never installed Razer Synapse 3 in the past then please ignore this guide.



Instructions (only for Razer Synapse 3 users):

Step 1: Type cmd in the start menu, right click and Run as Administrator.

Step 2: Copy and paste in the console the following commands (one per line):

sc config "Razer Chroma SDK Server" start=auto
sc config "Razer Chroma SDK Service" start=auto
net start "Razer Chroma SDK Server"
net start "Razer Chroma SDK Service"

The above code is harmless, it simply starts the services and states that Razer Chroma services should start automatically with Windows.

Another way to achieve this is to open Notepad, copy the above commands, paste them and save the file with a ".bat" extension, right click it and Run as Administrator.

Open the Task manager and verify that both Services are present, "RzSDKServer.exe" and "RzSDKService.exe", if not repeat the above steps.

This concludes the steps required to fix this type of game crashes, you may now start Warframe and test if the issue is no more.

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In case Services do not exist

If you get an error in the Console such as the Service or Services do not exist then a reinstallation of Razer Synapse might be required, for that go to Razer's official site, look for Synapse 3 page and download the installer.



During installation make sure to select the checkboxes for the Razer Chroma components.



Complete installation, reboot if necessary and test if Warframe no longer crashes.