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7 of 13 (54%) achievements earned:
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Answer

I get a little nauseous every time I hit that little green button.
Unlocked Nov 11, 2016 @ 12:23am

Basic Confidentiality

Managed to get through the first set of questions...
Unlocked Nov 11, 2016 @ 12:25am

Please Calm Down

Another angry customer, another escalation... no wonder my boss was fed up.
Unlocked Nov 11, 2016 @ 12:28am

Follow The Rules

This was the consequence for breaking confidentiality. I knew it, and I did it anyway.
Unlocked Nov 11, 2016 @ 12:42am

Speed Run

Holy crap, that was fast.
Unlocked Nov 11, 2016 @ 12:31am

A Number of Years

How long are we supposed to keep those documents around? Wow, that's a long time.
Unlocked Nov 11, 2016 @ 12:27am

Repetition

I know I was being a dick, but I was really tired of this kid just not getting it.
Unlocked Nov 11, 2016 @ 12:49am



The Quantum Code

"We know that it is true because pieces of the code have resurfaced from people who used it before. Capcom once had part of the code; they created Onimusha with it! And then after that, they lost the code; and then they created Onimusha 2. But then they found it again, and created Onimusha 3! And now they've lost it forever; and then they created Onimusha 4. I have that piece of code: 'A T M'. But that is not all! Hideo Kojima again found another piece of the puzzle: '='. And with that amazing equals sign, he was able to create his most famous work: Zone of the Enders 2! Wait, that is not all! David Perry came into possession of a simple fragment of the code: 'R E V'. He then released Messiah and Sacrifice for the PC! Some of the most amazing programmers in the world have only had a fragment of the code. What would one become if they possessed the code itself?"

Enhanced Confidentiality

... but not the second set. Figures.

Change His Address

It was tough, but he finally managed to successfully answer the security questions and I was able to change his address.

All Day

It's an eight-hour schedule, minus a half-hour for lunch. It isn't exact, and sometimes you might find yourself working a few minutes longer than you should.

Every Day

I'm scheduled for five days in a row. At least I get my weekends off.

The Last Word

I put up with a lot from this kid, but calling me out once he though he'd hung up? I'm sorry, but I couldn't resist.