PUBG's latest anti-cheat update banned players at random, now fixed (Updated)

PC Gamer
Mar 8, 2018

Update: PUBG's official Twitter account has stated that an error causing random players to be banned from the game has been fixed, and that any accounts banned mistakenly have been reinstated. However, players are claiming they're still locked out of the game, so perhaps the fix will take a while to feed through.

It looks like the initial problem lasted about six hours or so—it was caused by an update to the game's anti-cheat service earlier today.

Scroll down for the original story.

PlayerUnknown's Battlegrounds' hacker problem is well documented, and developer Bluehole is constantly pushing updates to the game's anti-cheat system in order to catch the worst offenders. Unfortunately, the latest update has resulted in some friendly fire, with scores of players claiming they've been banned without ever having cheated. The developer has confirmed that the update is "temporarily preventing some players from accessing our game".

Numerous Twitter users on this thread uploaded screenshots of a ban message, which said they were banned because of "abnormal game logs" and "too many suspected complaints for using illegal software".

Some players in this Reddit thread who were initially banned are now able to play again, so if it's happened to you, I'd try again in a few hours. I imagine it'd be really frustrating getting banned for cheating when you've done nothing wrong, especially when you see other players in the game blatantly hacking, zooming around the map at five times their normal speed (which is one I've come across), or auto-headshotting people.

To give an idea of the scale of the problem, the game banned more than one million players in January, including 100,000 in a single wave. It's truly a mammoth task—last month, the official account of the game's anti-cheat service said that despite the bans "things continue to escalate".

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8 Comments
Capay Mar 10, 2018 @ 12:36am 
hopefully they find a soution to this problem
Miku The Wanderer Mar 8, 2018 @ 3:24pm 
I'm still banned, and to add onto the false PUBG server ban, I've been Steam VAC banned for another day. Get your shit together Bluehole
Legush Mar 8, 2018 @ 8:41am 
let us use reshade again please
Mr. Monochrome [Hood Certified] Mar 8, 2018 @ 7:02am 
@Alpha_pro

Sorry but that doesn't anwser a simple question anyone could ask them. I would imagine there might be a player who has to connect to a chinese server to play or some other reason.

But if no-one is willing to ask the developers then yeah all you can say is $$$$$$$.

Nice try.
Alpha_pro Mar 8, 2018 @ 6:57am 
Oh, Monochrome, we know why the devs havnt region locked china... let me make it simple...

$$$$$$$$$
Mr. Monochrome [Hood Certified] Mar 8, 2018 @ 6:40am 
I can understand the player frustration as nobody likes hackers or those wanting to ruin the fun of others. But you gotta give the developers some slack as it's not like they aren't trying to deal with the hackers. I could fully understand all the hate if they weren't doing anything about the hackers but they are.

Yeah, Yeah, 'region lock china'.... I'm sure they've got a reason why they haven't done that. Has anyone asked the developers why they haven't? As it doesn't seem like anybody has with all the ASCII Art going around.
Taxidermy Mar 8, 2018 @ 5:57am 
Best update evah! (No)
Toomy Mar 8, 2018 @ 5:43am 
with scores of players claiming they've been banned without every having cheated