Hey IDoes! I am sorry to hear that you're having this crashing issue as well. It is our top priority to eliminate crashes and we have seen a clear improvement since the beginning of the year. That said, we are not where we want to be yet. While our teams work on a more permanent solution, I would still like to help you as much as I can and provide you with some quick troubleshooting steps that have helped other players. Please complete the following first:

- Install Ubisoft Connect and The Division 2 on the same drive as your OS
- Verify integrity of the game files[ubi.li]
- End background processes that don't need to be running
- Unplug non-essential peripherals
- Clear the Steam cache[ubi.li]
- Clear the Ubisoft Connect cache[ubi.li]
- Perform an SFC Scan[support.microsoft.com] on your system (you may need to repeat this step multiple times)
- In some cases, players with Nvidia GPUs have confirmed that rolling back their driver version[www.nvidia.com] has helped
- The troubleshooting steps listed in this FAQ[ubi.li] for good measure

After those basic troubleshooting steps have been done successfully, if this crash happens again, please let us know by creating a new support case[www.ubisoft.com] on our website with your MSinfo and DxDiag files[www.ubisoft.com] attached for review. Once a support agent from our team has reviewed the requested files, they will follow up with you directly to proceed. Thank you for the help!