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Please review.
Request #12798230
To my surprise, I was banned for verbal abuse, which I don't believe I committed. After checking your support page, I found the FAQ (verbal_abuse/spam FAQ), which states the system is automated. I think the system is mistaken, as I'm not the type of player to be toxic in-game. I do curse occasionally, but not in an offensive manner, usually just after I die. I was also under the impression (in the ticket) that I was banned because two players falsely reported me, but that's not the case, as the admin stated in my ticket.
Many thanks for your email. your ticket number is (9228334) - so sit tight and our support team will respond asap.
To add additional comments, or update your request simply reply to this email.
+rep
support is not helping and I haven't played for 3 weeks due to your error
Ban me forever on faceit creatures, hypocritical unfortunate people, so that you all die in hell, which, unfortunately, does not exist