Razer Kraken Mic Issues, please help

[KamiGuru]

Alright, after my Carcharias finally died on me, i saw this nice and shiny new Kraken. Beautiful padding, feels amazing, bass is bumping, (the sound is a bit too bassy but I like that) the build feels nice and high quality. Now after all this is amazing, Razer did the stupidest decision, they made a splitter for computers so you have 1 output split into an input and an output. Anyways, when I plug my headset into my computer I have to talk with the microphone in my mouth to even get a small sound. Mic volume all the way up and boosted +30 db. It works fine on my desktop but on my laptop (which I use 95% of the time because I am a college student) it has this low volume issue. Is there any way to fix this? My drivers are up to date, I even tried Microsoft default audio drivers and it made no difference. I really don't want to go back to the carcharias after this Mic, it is the same cost and feels like I would be downgrading in sound quality, build quality, and comfort (as well as style).

[40 days]

Same problem Here :/
Bump.

[JoePa]

I'm having the same issue.

[KamiGuru]

Apparently there will never be a solution

[Dave]

have a the exact same problem too. i am gonna reinstall windows and see if that fixes the problem. wish me luck

[KamiGuru]

Originally posted by Disturbed Warrior:

have a the exact same problem too. i am gonna reinstall windows and see if that fixes the problem. wish me luck

It does not, do not reinstall windows. What fixed it for me was buying an external USB sound card, other than that, go for the Tiamat 2.2, it's better anyways, just less cool looking and less comfy.

[๖ۣۜVolyzer^]

I've got the same problems :(

[Dave]

Originally posted by TBBJawsh:

Originally posted by Disturbed Warrior:

have a the exact same problem too. i am gonna reinstall windows and see if that fixes the problem. wish me luck

It does not, do not reinstall windows. What fixed it for me was buying an external USB sound card, other than that, go for the Tiamat 2.2, it's better anyways, just less cool looking and less comfy.

did you try reinstalling. because first off it is not the mic. as the mic worked on my laptop. witch means it is a driver error. or could be possibly that my mic port is fried. witch then i would have to get a USB sound card. but not everyone is gonna have the same problem if it is fried. and so far after reinstalling it seems to be better but i dont know yet as i have not fully tested it out.

[KamiGuru]

Nope, i've tried 2 different installs of windows even including both 7 and 8, the port worked for my Razer Tiamat which I ended up getting. Many laptop integrated sound cards won't support the audio splitter. It is not the mic, it's razer's terrible idea of using a splitter. The only way to fix it is to get a USB sound card if it's not supported by your integrated sound card. Even then, the tiamat 2.2 is a bit better in sound quality, not build quality though sadly.

[Dave]

yeah well key word. it worked in the past for me

[40 days]

I managed to get mine to work

I think i had to uninstall something of realtek

[KamiGuru]

Originally posted by rob3rt297:

I managed to get mine to work

I think i had to uninstall something of realtek

I had a VIA instead of a Realtek, just a tip for potential Razer Kraken Pro buyers, VIA Integrated Cards or the ASUS ROG Series will not work with the splitter.

[Dave]

Originally posted by TBBJawsh:

Originally posted by rob3rt297:

I managed to get mine to work

I think i had to uninstall something of realtek

I had a VIA instead of a Realtek, just a tip for potential Razer Kraken Pro buyers, VIA Integrated Cards or the ASUS ROG Series will not work with the splitter.

mine i think is the ASUS gaming one i forget whitch one off hand but the splitter has work in it before. just when i got a new one as the splitter before broke thats when i got my problems.

[◕‿◕Gardener◕‿◕]

same problem

[NewBee]

I have another problem with these headphones. The sound is very loud. I had to put in the Windows sound to a minimum. Has anyone had a similar problem?

[Z-Nine]

Just got these headphones today after owning the Razer Carcharias (Great headset for the price - and I could actually hear my music). Has no one owned a decent pair of headphones for those who reviewed this product? The sound is so washed out it makes my music sound like low-frequency garbage - even my EDM sounds like shit. Where are the levels? There's only one with these headphones apparently.

Then, like so many others, the microphone just won't work even though my Carcharias also had a splitter that worked absolutely fine. How did they manage to fuck up a headset this bad?

Anyways, I just got home with these and after 30 minutes of figuring this out and being completely disturbed by the sound quality - am immediately returning these. What a joke Razer.

Edit: Just tested out my Carcharias in their half broken state and it sounds so much fucking better than the Kraken. Christ.

Edit 2: Traded it in for the Black Shark. While not the greatest sound quality - it is leagues over the Kraken. I'm really glad the store let me return those.