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PlayerAuctions - PA -
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By: nd
Showing 1-6 of 6 entries
821
Resolutions Thread
Now the seller is on the account I purchased - the one he hacked back - and he is threatening me that he will post my name / address in world chat in game...

Please assist...
Order # 3778220

Account was reclaimed by the original owner - seller after one year ....

I tried logging in with the given email from playerauction, which was working until three weeks ago.

The email was changed and the whole login information was changed.

I double checked on this by creating a new account with the email that was given by the seller, and it worked - which means the owner changed the email address...

Can I still somehow get a refund or assistance for this order? I purchased an insurance for this as well, but it ran out as one year passed.

I have multiple screenshots indicating that i created the email and it was NOT taken, and the ORIGINAL OWNER is currently on the account playing...
You guys need to read your ticket messages and seriously reconsider your business structure.

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First of all, you guys have been declining my payments even though I purchased / sold numerous accounts on PA.

Second of all, now you guys have sent me two emails indicating that I violated your Terms and Agreements.

1st Email - Ticket 303334 - Issued me a warning. Received the email at 1:05PM Est.

2nd Email - Ticket 303336 - Issued me a BAN. Received the email at 1:07PM Est.

(Ticket 303334 AND 303336 is both for Offer ID 145686791 problem.)

----

I replied to the 1st email to receive a reply saying

Hello moonie93,

Thank you for contacting PlayerAuctions regarding your concern.

As PlayerAuctions has taken a strong stance against offsite trading, we do not allow posting any direct personal contact information via onsite message in the aim of moving trades outside our site.For your own security, please avoid making any agreements with other members through offsite messages.

Please consider this email as your first warning. Future violations may result to the suspension of your account.

If you have any additional questions, please reply to this email.

Regards,

Donna

PlayerAuctions Customer Support - Trust
-

__

I replied to the 2nd email saying that you sent me a wrong email by mistake.

This was the reply

Hello moonie93,

Thank you for contacting PlayerAuctions regarding your concern.

If you wish to continue to trade on PlayerAuctions, you are required to:
Pay a fine of $150,
Affirm that you will not violate our policies again.

Payment for the above fine should be sent to PayPal account: hkpaypal@playerauctions.com

If you do decide to rejoin our community, please reply to this email with the transaction ID of your payment, explanation of your actions, and an affirmation that you will not violate any of our policies again.

If you have any additional questions, please reply to this email.

Regards,

Donna

PlayerAuctions Customer Support - Trust

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You guys are telling me to Pay a fine of $150 when I was warned two minutes ago for the same action and same message that was sent.

Don't you think this is hilarious?

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Your disgusting automated message to me as my payment was declined.

Hello moonie93,
We regret to inform you that your payment to PlayerAuctions has been declined.

If you wish to place another order, we advise you to use GoCoin as your payment method. Through GoCoin you will be able to pay with Bitcoin, Litecoin, Dash, or Bitcoin Cash.

Thank you for your understanding.

Regards,
PlayerAuctions Payments Compliance

--

So your reasoning is that my Credit Card is a security fraud and it raises security concerns, but CryptoCurrency does not?

How does this make sense?

You guys run your security protocols, and flag certain payments because it the seller/buyer's IP might not match the accounts IP or other reasons.

BUT USING GOCOIN BYPASSES ALL THAT?

Makes ZERO sense.
@hoodchild

I spoke to them for an entire day, and no, there are no other ways to get yourself unflagged.

They are forcing "CryptoCurrency" down Buyers throat, and giving everyone a saved response.
My card name / address is the same on my Paypal, and my Playerauction account has the same name / address listed on it as well.

I spoke to Paypal / Bank of America, and everything is good on their end.

So there should be ZERO reason for you guys to assume me, and other buyers as a fraud.
1.) 182756
2.) Moonie93
3.) Payment failed , and you guys have told me to ONLY use GoCoin. It turns out that eVERYBODY is having this Goddamn problem, and you are pointing fingers at the sellers saying that we triggered your Anti-Fraud system. That is total BS. You should never LIE to your customers, just because you guys prefer GoCoin as your payment.

I contacted my bank, was on the phone with them while processing the payment, and they said it is all on your side.
I purchased several things with the SAME card that I am currently using, so I am unsure why this "Flags" your system.

I can send in my card / Physical ID as an evidence, but you guys are still insisting that EVERYONE should use your GoCoin payment method.

Not everyone uses CryptoCurrency, and its extremely suspicious how you guys are accepting Cryptocurrency as your ONLY METHOD of payment as BTC price is going down.
Showing 1-6 of 6 entries

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