[FIXED] TeamSpeak3 admin password not changing

[andyy]

./ts3server pw
<enter new password>

./ts3server start

telnet ts3ip 10011
> login serveradmin <newpassword>
error id=520 msg=invalid\sloginname\sor\spassword

What's up with this? Why can I not change the server admin password?

Default install on CentOS 6.8

[Mazer]

Looks like your script is old. The new versions have a different prompt/response.

Try:

./ts3server uf
./ts3server uf
./ts3server pw

[andyy]

Nope, still not altering.

./ts3server pw

TeamSpeak 3 ServerAdmin Password Change
=================================

Press "CTRL+b d" to exit console.
Information! You are about to change the TeamSpeak 3 ServerAdmin password.
Warning! TeamSpeak 3 will restart during this process.

Continue? [Y/n]y
Enter new password : <pass> 
[ INFO ] TS3 Change Password ts3-server: Applying new password
[  OK  ] Stopping ts3-server: London LYNX TS
[londonlynx@delta TeamSpeak3]$ ./ts3server start
[  OK  ] Starting ts3-server: London LYNX TS

Then the telnet output:

TS3
Welcome to the TeamSpeak 3 ServerQuery interface, type "help" for a list of commands and "help <command>" for information on a specific command.
login serveradmin <pass>
error id=520 msg=invalid\sloginname\sor\spassword

also tried:

login client_login_name=serveradmin client_login_password=<pass>
error id=520 msg=invalid\sloginname\sor\spassword

I didn't actually copy and paste the actual output before. Was just summarising :)

[UltimateByte]

If the issue is replicated, then we should fix that.
Something might have broken the feature.

[andyy]

I can replicate it cos I can't fix it..

[UltimateByte]

teamspeak logs ?

[andyy]

2016-11-06 22:52:03.496355|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.0.13.5 (2016-10-24 11:53:53)
2016-11-06 22:52:03.496466|INFO |ServerLibPriv | |SystemInformation: Linux 2.6.32-042stab113.11 #1 SMP Fri Dec 18 17:32:04 MSK 2015 i686 Binary: 32bit
2016-11-06 22:52:03.496494|WARNING |ServerLibPriv | |The system locale is set to "C" this can cause unexpected behavior. We advice you to repair your locale!
2016-11-06 22:52:03.496517|INFO |ServerLibPriv | |Using hardware aes
2016-11-06 22:52:03.497265|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2016-11-06 22:52:03.497305|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2016-11-06 22:52:03.497557|INFO |DatabaseQuery | |checking database integrity (may take a while)
2016-11-06 22:52:03.508098|WARNING |Accounting | |Unable to find valid license key, falling back to limited functionality
2016-11-06 22:52:05.660057|INFO | | |Puzzle precompute time: 2125
2016-11-06 22:52:05.660350|INFO |FileManager | |listening on 0.0.0.0:30033, :::30033
2016-11-06 22:52:05.675468|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
2016-11-06 22:52:05.675646|INFO |Query | |listening on 0.0.0.0:10011, :::10011
2016-11-06 22:52:05.675320|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, :::9987

2016-11-06 22:55:01.948888|INFO |Query | |query from 47 127.0.0.1:54239 attempted to login with account "serveradmin" and failed!

don't really know what this will tell you..

[UltimateByte]

2016-11-06 22:52:03.508098|WARNING |Accounting | |Unable to find valid license key, falling back to limited functionality

Do you have an invalid license on this server ? Or is this the expected message when no license is here ? I think it's the 1st option.

Is this the log corresponding to an attempt to change the serveradmin password ?

[andyy]

I don't have a license at all, thought you could run up to 32slots without a license

This is the log from starting server, attempting to change pw, then restarting and testing a telnet connection w/ serveradmin login

[UltimateByte]

"thought you could run up to 32slots without a license"
Yes you can.

OK thanks. I'm trying to reproduce the issue. > I can say the command doesn't behave as intended. I'll check LGSM code to know more.

[andyy]

Thanks, if you find an issue and want me to test you can put it on a branch and I'll happily check it out and test

[UltimateByte]

Allright, the issue, it seems, is that other commands triggered an exit, preventing the password change to actually occur, so it had to be bypassed.

You can try my devbranch, i just made a hotfix.
-- stripped --

If it works for you, then i'll improve the output a little bit, then push a hotfix to master branch.

BTW, thanks for reporting and trying it. Since most issues are user based one, we assumed it was a user issue first, don't take it personally. :)

[UltimateByte]

And i just fixed the fix, so you can run uf again.

Sample log:
http://hastebin.com/quxulezila.rb

Looks allright to me
"2016-11-07 18:21:21.146456|INFO |ServerLibPriv | |updated server query admin password"
&
"2016-11-07 18:22:03.999342|INFO |ServerLibPriv | |updated server query admin password"

Will push to master.

[UltimateByte]

Aight, you can stay on master branch, just ./ts3server uf
It's fixed. Sorry for the inconvenience and thanks for reporting.

[andyy]

Thanks buddy, will give it a go!

[andyy]

All good now, thanks buddy