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November 7, 2013
All Discussions > Bug Reports > Topic Details
k4 Nov 20, 2024 @ 12:27pm
Mouse Cursor is TOO BIG when streaming from PC with desktop scaling ON
ISSUE
Mouse cursor (windows and ingame) is HUGE! Way too big.
I play path of exile using remote play for years (8k+ hours) with no cursor issue but now after update from October 8th (i guess) its BROKEN!

Changelog says:
"Fixed the cursor being too small when streaming from a PC with desktop scaling enabled"

This probably broking the game cursor, now some games are very ugly to play.
I have 2 PC:
1) Streaming FROM (HOST) - 4k resolution, 200% scaling
2) Streaming TO (Client) - 1680x1050, no scaling

Mouse cursor is like 4x bigger than usual, can you please fix this as it was since it was GOOD!!!! or at least add settings option for this.

NOW ITS BROKEN!

OS
Windows 10

STEPS
Have 2 pc with host 200% scaling, higher resolution, client lower resolution.
Start to STREAM any game

RESULTS
Mouse CURSOR is TOO BIG!!!

EXPECTED
Mouse CURSOR is as it was - normal - before this 10/8/2024 fix!
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Showing 1-7 of 7 comments
k4 Nov 20, 2024 @ 12:42pm 
I recorded it on mobile and posted on youtube here too see how ugly it looks now:
https://youtu.be/nZGqe3bkDJw
k4 Nov 26, 2024 @ 9:32am 
Adding logs from "streaming_client.exe.log", please give me a christmas gift and fix/revert this or tell me how to fix it (other than changing scaling or so)
(Btw i tried another games, like AoE2:DE or Factorio, all the same, all huge cursor now)

Tue Nov 26 17:12:38 2024 UTC - Initializing player
Tue Nov 26 17:12:38 2024 UTC - Desktop mode: 1680x1050@1x 59.9543Hz
Tue Nov 26 17:12:38 2024 UTC - Effective refresh rate: 59.70
Tue Nov 26 17:12:38 2024 UTC - Created direct3d11 renderer
Tue Nov 26 17:12:38 2024 UTC - Texture rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video rect: 0x0 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video size: 1680x1050, output size: 1680x1050, overlay size: 1680x1050
Tue Nov 26 17:12:38 2024 UTC - Texture rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Texture rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Initialized player
Tue Nov 26 17:12:38 2024 UTC - Server available at address: 11.0.0.3:27031
Tue Nov 26 17:12:38 2024 UTC - Connecting to server at 11.0.0.3:27031 using direct UDP
Tue Nov 26 17:12:38 2024 UTC - Session state Idle -> Connecting
Tue Nov 26 17:12:38 2024 UTC - CStreamTransportClient stopping Remote Client service connection
Tue Nov 26 17:12:38 2024 UTC - Session state Connecting -> Handshake
Tue Nov 26 17:12:38 2024 UTC - Video size: 1680x1050, output size: 1680x1050, overlay size: 1680x1050
Tue Nov 26 17:12:38 2024 UTC - Texture rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Texture rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Video rect: 1680x1050 at 0,0
Tue Nov 26 17:12:38 2024 UTC - Loading font family Motiva Sans
Tue Nov 26 17:12:39 2024 UTC - Session state Handshake -> Authenticating
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlServerHandshake
Tue Nov 26 17:12:39 2024 UTC - Session state Authenticating -> Negotiating
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlAuthenticationResponse
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlNegotiationInit
Tue Nov 26 17:12:39 2024 UTC - Session state Negotiating -> StreamStarting
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlNegotiationSetConfig
Tue Nov 26 17:12:39 2024 UTC - Session state StreamStarting -> Streaming
Tue Nov 26 17:12:39 2024 UTC - Couldn't set QoS: Parametr není správný.


Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetQoS
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetTargetBitrate
Tue Nov 26 17:12:39 2024 UTC - Starting audio stream: frequency=48000, channels=2
Tue Nov 26 17:12:39 2024 UTC - Opened audio device: format=2, channels=2, frequency=48000
Tue Nov 26 17:12:39 2024 UTC - Initialized audio decoder: codec=3, sample rate=48000, channels=2
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlStartAudioData
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetSpectatorMode
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetCaptureSize
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetTitle
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetIcon
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetCursor
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetKeymap
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetActivity
Tue Nov 26 17:12:39 2024 UTC - Got control packet k_EStreamControlSetCursorImage
Tue Nov 26 17:12:40 2024 UTC - Codec: hevc
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlStartVideoData
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlVideoEncoderInfo
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlSetCaptureSize
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlSetTitle
Tue Nov 26 17:12:40 2024 UTC - CDXVAAccel: Not using a D3D9 renderer
Tue Nov 26 17:12:40 2024 UTC - ffmpeg verbose: Using application D3D11 device.
Tue Nov 26 17:12:40 2024 UTC - D3D11 hardware decoding
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlSetIcon
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlSetCursorScale
Tue Nov 26 17:12:40 2024 UTC - Got control packet k_EStreamControlSetActivity

(wanted the give them to pastebin but the uid of the paste is hidden here in forum)
Last edited by k4; Nov 26, 2024 @ 9:36am
I'm having the same problem, it was working a month or two ago, not sure when I last played, and then now its suddenly ginormous. My settings are:

Host: Windows PC 2560x1440 100% scaling
Client: Macbook pro 1400x900

Hardware encoding and decoding on
Resolution limit 2560x1440p
Low latency network on

the rest is off or automatic

If I change my client resolution to the maximum, which is 3360x2100, the mouse will be the right size in the game stream, but is virtually unusable as a computer because the cursor is about half a millimetre wide anywhere other than the game.
Arcaster Dec 7, 2024 @ 2:09pm 
I actually just posted this same issue in General before finding this. I have this issue as well and it makes some games absolutely impossible to play with the cursor so huge. Changing remote streaming resolution and relaunching has about a 1 in 10 chance of giving me a medium-size cursor, but no consistent solution.
k4 Feb 19 @ 2:22am 
Any update on fixing this issue after 3 month?
This was working for years and thousands of hours perfectly fine until October 8th update which broke it, or was something fixed with it? Can you revert this change, pls?
_I_ Mar 13 @ 3:40am 
windows desktop scaling always breaks things
turn it off for streaming
k4 Mar 13 @ 3:57am 
no, i cannot turn it off and it was working perfectly until they broke it....
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