Black Screen while streaming, but sound and mousemovement works

[pred.one@ logitech G9]

Hi i try in home streaming but on the clients i have black screen but sound and mousemovement works fine. Steam on all machines is up to date. on server i have klite codec pack. on all machines "Enable Steam Overlay while in-game" is activated. On server i have a dualscreen setup, but before i stream i set the driver to only "monitor 1". on client2 i have vncserver running as daemon but when i disable it there is no change to the stream. on client1 i have splashtop streamer running but threr is also no change if i disable it (still black screen). The machines connects succesfully and there is network traffic in the taskmanager
like about 90kb while streaming. i have tried several games but always black screen or sometimes on the clients there is a little black rectangle in the upper left corner, but when i press alt + enter then the hole screen turns black. in the lower left corner there is the frame counter sometimes it remains at 0 and sometimes it goes to 15 but still black screen.



server:
Windows 7 (up to Date)
GPU: AMD HD 7850 (newest Beta driver 14.1)
CPU: Intel Core i5 3570K
Monitor Resolution: 1920x1200

client1:
Windows7 (up to Date)
GPU: Intel HD Graphics 4000
CPU: Intel Core i3-3110M
Monitor Resolution: 1366x768

client2
Windows7 (up to Date)
GPU: Intel 4 Series Express Chipset (drivers up to date)
CPU: Intel Core 2 Duo T5750
Monitor Resolution: 1280x800




Server streaming_log.txt


[2014-02-14 12:45:34]
=====================================================================
Game: Counter-Strike: Global Offensive (730)
[2014-02-14 12:45:34] Recording on device: Lautsprecher (VIA High Definition Audio)
[2014-02-14 12:45:34] Audio client mix format:
[2014-02-14 12:45:34] Detected 4 logical processors, using 2 threads
[2014-02-14 12:45:34] format: 65534
[2014-02-14 12:45:34] channels: 2
[2014-02-14 12:45:34] samples/sec: 48000
[2014-02-14 12:45:34] bytes/sec: 384000
[2014-02-14 12:45:34] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Capture method set to Game D3D9 RGB
[2014-02-14 12:45:34] alignment: 8
[2014-02-14 12:45:34] bits/sample: 32
[2014-02-14 12:45:34] channel mask: 0x3
[2014-02-14 12:45:34] data format: {00000003-0000-0010-8000-00AA00389B71}
[2014-02-14 12:45:34] Initializing audio with 2 channels and 48000 samples/sec
[2014-02-14 12:45:40] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Capture method set to Desktop BitBlt RGB
[2014-02-14 12:45:49] "SessionStats"
{
"TimeSubmitted" "1392378349"
"ResolutionX" "0"
"ResolutionY" "0"
"CaptureName" "Desktop BitBlt RGB"
"DecoderName" "DXVA: H.264 variable-length decoder, no film grain technology"
"BandwidthLimit" "15000"
"FramerateLimit" "50"
"SlowSeconds" "0"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0"
"SlowDecodePercent" "0"
"AvgClientBitrate" "0"
"StdDevClientBitrate" "0"
"AvgServerBitrate" "0"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "0"
"AvgPingMS" "0"
"StdDevPingMS" "0"
"AvgCaptureMS" "0"
"StdDevCaptureMS" "0"
"AvgEncodeMS" "0"
"StdDevEncodeMS" "0"
"AvgNetworkMS" "0"
"StdDevNetworkMS" "0"
"AvgDecodeMS" "0"
"StdDevDecodeMS" "0"
"AvgDisplayMS" "0"
"StdDevDisplayMS" "0"
"AvgFrameMS" "0"
"StdDevFrameMS" "0"
"AvgFPS" "0"
"StdDevFPS" "0"
}

[2014-02-14 12:48:07]
=====================================================================
Game: Toki Tori 2+ (201420)
[2014-02-14 12:48:07] Recording on device: Lautsprecher (VIA High Definition Audio)
[2014-02-14 12:48:07] Audio client mix format:
[2014-02-14 12:48:07] format: 65534
[2014-02-14 12:48:07] channels: 2
[2014-02-14 12:48:07] samples/sec: 48000
[2014-02-14 12:48:07] bytes/sec: 384000
[2014-02-14 12:48:07] alignment: 8
[2014-02-14 12:48:07] bits/sample: 32
[2014-02-14 12:48:07] channel mask: 0x3
[2014-02-14 12:48:07] data format: {00000003-0000-0010-8000-00AA00389B71}
[2014-02-14 12:48:07] Initializing audio with 2 channels and 48000 samples/sec
[2014-02-14 12:48:08] Detected 4 logical processors, using 2 threads
[2014-02-14 12:48:08] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Capture method set to Desktop BitBlt RGB
[2014-02-14 12:48:08] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Capture method set to Game D3D9 RGB
[2014-02-14 12:48:22] "SessionStats"
{
"TimeSubmitted" "1392378502"
"ResolutionX" "0"
"ResolutionY" "0"
"CaptureName" "Game D3D9 RGB"
"DecoderName" ""
"BandwidthLimit" "15000"
"FramerateLimit" "50"
"SlowSeconds" "0"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0"
"SlowDecodePercent" "0"
"AvgClientBitrate" "0"
"StdDevClientBitrate" "0"
"AvgServerBitrate" "0"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "0"
"AvgPingMS" "0"
"StdDevPingMS" "0"
"AvgCaptureMS" "0"
"StdDevCaptureMS" "0"
"AvgEncodeMS" "0"
"StdDevEncodeMS" "0"
"AvgNetworkMS" "0"
"StdDevNetworkMS" "0"
"AvgDecodeMS" "0"
"StdDevDecodeMS" "0"
"AvgDisplayMS" "0"
"StdDevDisplayMS" "0"
"AvgFrameMS" "0"
"StdDevFrameMS" "0"
"AvgFPS" "0"
"StdDevFPS" "0"
}

[2014-02-14 12:48:27]
=====================================================================
Game: Toki Tori 2+ (201420)
[2014-02-14 12:48:27] Recording on device: Lautsprecher (VIA High Definition Audio)
[2014-02-14 12:48:27] Audio client mix format:
[2014-02-14 12:48:27] format: 65534
[2014-02-14 12:48:27] channels: 2
[2014-02-14 12:48:27] samples/sec: 48000
[2014-02-14 12:48:27] bytes/sec: 384000
[2014-02-14 12:48:27] alignment: 8
[2014-02-14 12:48:27] bits/sample: 32
[2014-02-14 12:48:27] channel mask: 0x3
[2014-02-14 12:48:27] data format: {00000003-0000-0010-8000-00AA00389B71}
[2014-02-14 12:48:27] Initializing audio with 2 channels and 48000 samples/sec
[2014-02-14 12:48:27] Detected 4 logical processors, using 2 threads
[2014-02-14 12:48:27] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Capture method set to Game D3D9 RGB
[2014-02-14 12:49:02] "SessionStats"
{
"TimeSubmitted" "1392378542"
"ResolutionX" "0"
"ResolutionY" "0"
"CaptureName" "Game D3D9 RGB"
"DecoderName" "DXVA: H.264 variable-length decoder, no film grain technology"
"BandwidthLimit" "15000"
"FramerateLimit" "50"
"SlowSeconds" "0"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0"
"SlowDecodePercent" "0"
"AvgClientBitrate" "0"
"StdDevClientBitrate" "0"
"AvgServerBitrate" "0"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "0"
"AvgPingMS" "0"
"StdDevPingMS" "0"
"AvgCaptureMS" "0"
"StdDevCaptureMS" "0"
"AvgEncodeMS" "0"
"StdDevEncodeMS" "0"
"AvgNetworkMS" "0"
"StdDevNetworkMS" "0"
"AvgDecodeMS" "0"
"StdDevDecodeMS" "0"
"AvgDisplayMS" "0"
"StdDevDisplayMS" "0"
"AvgFrameMS" "0"
"StdDevFrameMS" "0"
"AvgFPS" "0"
"StdDevFPS" "0"
}





client1 streaming_client.exe



Fri Feb 14 11:48:31 2014 UTC - Server available at address: 192.168.1.102:27031
Fri Feb 14 11:48:31 2014 UTC - Connecting to server at address: 192.168.1.102:27031
Fri Feb 14 11:48:31 2014 UTC - Session state Idle -> Connecting
Fri Feb 14 11:48:31 2014 UTC - Session state Connecting -> Authenticating
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlAuthenticationResponse
Fri Feb 14 11:48:31 2014 UTC - Session state Authenticating -> Negotiating
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlNegotiationInit
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlNegotiationSetConfig
Fri Feb 14 11:48:31 2014 UTC - Session state Negotiating -> StreamStarting
Fri Feb 14 11:48:31 2014 UTC - Session state StreamStarting -> Streaming
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlSetTargetFramerate
Fri Feb 14 11:48:31 2014 UTC - Targeting 50 FPS
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlStartAudioData
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlStartVideoData
Fri Feb 14 11:48:31 2014 UTC - Audio is more than 100ms behind, resyncing
Fri Feb 14 11:48:31 2014 UTC - Video size: 1230x768, window size: 1366x768
Fri Feb 14 11:48:31 2014 UTC - DXVA: Using device Intel(R) HD Graphics 4000
Fri Feb 14 11:48:31 2014 UTC - DXVA: H.264 variable-length decoder, no film grain technology
Fri Feb 14 11:48:31 2014 UTC - Video size: 1230x768, window size: 1366x768
Fri Feb 14 11:48:31 2014 UTC - Got control packet k_EStreamControlSetTitle
Fri Feb 14 11:48:51 2014 UTC - Video size: 1230x768, window size: 1230x768
Fri Feb 14 11:48:54 2014 UTC - Video size: 1230x768, window size: 1366x768
Fri Feb 14 11:48:58 2014 UTC - Video size: 1230x768, window size: 1230x768
Fri Feb 14 11:49:05 2014 UTC - Session state Streaming -> StreamStopping
Fri Feb 14 11:49:05 2014 UTC - Session state StreamStopping -> Idle





client2 streaming_client.exe



Thu Feb 13 12:15:32 2014 UTC - Server available at address: 192.168.1.102:27031
Thu Feb 13 12:15:32 2014 UTC - Connecting to server at address: 192.168.1.102:27031
Thu Feb 13 12:15:32 2014 UTC - Session state Idle -> Connecting
Thu Feb 13 12:15:32 2014 UTC - Session state Connecting -> Authenticating
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlAuthenticationResponse
Thu Feb 13 12:15:32 2014 UTC - Session state Authenticating -> Negotiating
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlNegotiationInit
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlNegotiationSetConfig
Thu Feb 13 12:15:32 2014 UTC - Session state Negotiating -> StreamStarting
Thu Feb 13 12:15:32 2014 UTC - Session state StreamStarting -> Streaming
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlSetTargetFramerate
Thu Feb 13 12:15:32 2014 UTC - Targeting 60 FPS
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlStartVideoData
Thu Feb 13 12:15:32 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:32 2014 UTC - DXVA: Using device Mobile Intel(R) 4 Series Express Chipset Family
Thu Feb 13 12:15:32 2014 UTC - DXVA: H.264 variable-length decoder, no film grain technology (Intel ClearVideo)
Thu Feb 13 12:15:32 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlStartAudioData
Thu Feb 13 12:15:32 2014 UTC - Got control packet k_EStreamControlSetTitle
Thu Feb 13 12:15:32 2014 UTC - Audio is more than 100ms behind, resyncing
Thu Feb 13 12:15:37 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:38 2014 UTC - Audio is more than 100ms behind, resyncing
Thu Feb 13 12:15:39 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:41 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:41 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:42 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:42 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:43 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:44 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:44 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:44 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:44 2014 UTC - Video size: 1280x800, window size: 1280x800
Thu Feb 13 12:15:44 2014 UTC - Video size: 1280x800, window size: 1280x792
Thu Feb 13 12:15:51 2014 UTC - Session state Streaming -> StreamStopping
Thu Feb 13 12:15:51 2014 UTC - Session state StreamStopping -> Idle

[Armagedon]

Try to enable In Game Community on host and client, if it's already ON so it's a new issue.

[Armagedon]

Sorry I didn't read that In game community overlay is On.

So really don't know why this is happening, sorry.

[Armagedon]

Splashtop server have a display monitor driver, even of you uninstall splashtop this will be installed, tried to uninstall this?

Is on Program Files (x86) > splashtop folder, search in the folder to look the drivers folder, go to monitor and run the 32 and 64bits uninstall with admin mode.

It's my best best guess.

[pred.one@ logitech G9]

Hi, i tried to stream fom client1 to client2 that worked. also streaming from client2 to client1 worked. vncserver on client2 and splashtop streamer on client1 were both running in background so that seems to work. So now i think there is a problem with my host which is the machine with the most power but stream does not work here. Windows installation is maybe 3 years old on the host and ive installed there lots of programms, codecs, ... for testing and so on, maybe it has to do with that.

[Armagedon]

Yes, the Windows garbage problem, no matter how we uninstall something always stay sray there.

[pmental]

Did you try disabling hardware decoding on the clients? If I have that enabled on my Lenovo Tablet 2 I get a black screen, but it works fine with the box unchecked.

[pred.one@ logitech G9]

testet streaming from client1 to server it worked, still cant stream from server to clients. deactivated hardware decoding on the clients didn't helped. i have the comodo firewall on all devices but steam.exe and streaming_client.exe are allowed to comunicate. hmm what can it be ?

[pred.one@ logitech G9]

its often not like an black screen but like an overlay on the clients, then i can see the desktop and the mousecursor but i cant click on anything, but the mousemovement and clicking affects the game on the server until i close the stream or quit the game.

[NateMac00]

I've run into this same issue. I've posted this list under "games that work/don't work" thread but I thought I'd add to this one since this is a specific issue thread.

Host:

Window 7 64-Bit
Intel i7 - 3770K @ 3.5GHz
8GB RAM
GeForce GTX 470 1280MB | 334.67 Beta Driver
STEAM: Limit: Auto | Lock: 60 FPS | Res: 1080p | Enabled Decoding

Network:

Host - Wired Gigabit Ethernet
Client - Wired Gigabit Ethernet

Client:

’08 Mac Pro OS X 10.9.1
Dual Quad-Core Xeon E5462 3.0GHz
6GB RAM
GeForce 8800 GT 512MB
K&M | 1920 x 1080 DVI Monitor
STEAM: Limit: Auto | Lock: 60 FPS | Res: 1080p | Disabled Decoding

Not Working -

Loading image then Black-screen & Statistics freeze, Audio works, can hear K&M movements(Can “usually" open up Host’s Task Manager from Client to End Process):
Aliens: Colonial Maries
Brothers - A Tale of Two Sons
Counter-Strike: Global Offensive
DmC Devil May Cry
Hydrophobia: Prophecy
Injustice: gods Among Us Ultimate Edition
Left 4 Dead 2 Beta
Mirror’s Edge
Portal 2
Street Fighter X Tekken
Super Street Fighter IV: Arcade Edition
The Walking Dead(Telltale)

[pred.one@ logitech G9]

Hi, i found a solution for that problem. For me it was the MTU values of the network adapters of all machines not matching to each other within the subnet. So all i've got done is to set the same MTU values on all machines (clients, servers), and then streaming worked.

Here is a link how its done on windows:

http://www.sevenforums.com/tutorials/94721-mtu-limit-test-change-your-connection-s-mtu-limit.html

With this link you can also optimize your internet connection. So i've tested some MTU values like described in this Link on one machine, until the packages weren't split, for me it was MTU = 1492 like it was set on my Router too, so you have to look on your Router MTU value too, and set the MTU value permanently in the Windows Registry with this description (Link):

http://www.mydigitallife.info/how-to-set-and-change-mtu-in-windows-7-or-vista/

It's described under "Alternative (Registry Editor):". So you have to find there your network adapter, you have to look for the IP address or gateway IP of it.