Remote Play stopped working correctly

_I_ Feb 22, 2023 @ 8:18pm

are you using steam client or windows link app?

#1

afngary Feb 22, 2023 @ 8:21pm

Originally posted by _I_:
are you using steam client or windows link app?

I'm using steam client.

#2

_I_ Feb 22, 2023 @ 8:25pm

can you post the streaming log from the host?
..\steam\logs\streaming_log.txt

#3

afngary Feb 22, 2023 @ 8:38pm

[2023-02-22 22:25:15] SynchronizeClientState(): setting cursor to 65555
[2023-02-22 22:25:15] SynchronizeClientState(): setting cursor to 65539
[2023-02-22 22:25:15] CLIENT: Got control packet k_EStreamControlSetCursor
[2023-02-22 22:25:15] CLIENT: Got control packet k_EStreamControlSetCursor
[2023-02-22 22:25:39] Audio mix: start=702277858888, returned=5762880
[2023-02-22 22:25:39] Audio source [System Windows]: init=702280362941, adjustment=0, through=5764034, last_start=5763554, mixed=2880480, drop_before=0, drop_after=0
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] Dropping queued frame before encoding
[2023-02-22 22:25:52] >>> Stopped desktop stream
[2023-02-22 22:25:52] "SessionStats"
{
"GameNameID" "Company of Heroes 2"
"appid" "231430"
"TimeSubmitted" "1677126352"
"ResolutionX" "1280"
"ResolutionY" "720"
"CaptureDescriptionID" "Desktop DWM NV12 + NVENC H264"
"DecoderDescriptionID" "DXVA2 hardware decoding"
"BandwidthLimit" "10000"
"FramerateLimit" "0"
"Transport" "1"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowConvertPercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0.762262582778930664"
"SlowDecodePercent" "0"
"SlowDisplayPercent" "0"
"AvgClientBitrate" "20.6699504852294922"
"StdDevClientBitrate" "19.1087894439697266"
"AvgServerBitrate" "4161.9755859375"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "100000.0078125"
"AvgPingMS" "1.74582922458648682"
"StdDevPingMS" "5.51006841659545898"
"AvgCaptureMS" "0.431206852197647095"
"StdDevCaptureMS" "0.970878660678863525"
"AvgConvertMS" "0.00493666855618357658"
"StdDevConvertMS" "0.00783834792673587799"
"AvgEncodeMS" "7.47864151000976562"
"StdDevEncodeMS" "1.23456740379333496"
"AvgNetworkMS" "9.29023456573486328"
"StdDevNetworkMS" "22.7479591369628906"
"AvgDecodeMS" "1.21705985069274902"
"StdDevDecodeMS" "2.68525195121765137"
"AvgDisplayMS" "4.98934268951416016"
"StdDevDisplayMS" "5.50070047378540039"
"AvgFrameMS" "25.7320384979248047"
"StdDevFrameMS" "29.2250843048095703"
"AvgFPS" "51.130096435546875"
"StdDevFPS" "19.0175113677978516"
"BigPicture" "0"
"KeyboardMouseInput" "1"
"SteamControllerInput" "0"
"TouchControllerInput" "0"
"GameControllerInput" "0"
"XBox360ControllerInput" "0"
"XBoxOneControllerInput" "0"
"PS3ControllerInput" "0"
"PS4ControllerInput" "0"
"PS5ControllerInput" "0"
"OtherControllerInput" "0"
"WasSpectating" "0"
"RemotePlayTogether" "0"
}
[2023-02-22 22:25:52] Restoring default audio device: Speakers (Sound Blaster Recon3Di)
[2023-02-22 22:25:58] Streaming initialized and listening on port 27031
[2023-02-22 22:25:59] Streaming started to afngarylab2-HP at 192.168.50.219:50894, audio channels = 2, MTU = 1468
[2023-02-22 22:25:59] Streaming quality: k_EStreamQualityBalanced
[2023-02-22 22:25:59] Streaming bitrate: Automatic
[2023-02-22 22:25:59] Device form factor: computer
[2023-02-22 22:25:59] Maximum capture: 1280x720 59.39 FPS
[2023-02-22 22:25:59] Video Streaming: enabled
[2023-02-22 22:25:59] Audio Streaming: enabled
[2023-02-22 22:25:59] Input Streaming: enabled
[2023-02-22 22:25:59] =====================================================================
[2023-02-22 22:25:59] Game: Company of Heroes 2 (231430)
[2023-02-22 22:25:59] Setting target bitrate to 15000 Kbit/s, burst bitrate is 75000 Kbit/s
[2023-02-22 22:25:59] Streamed game has created a window
[2023-02-22 22:25:59] Bringing streamed game to foreground - success
[2023-02-22 22:25:59] >>> Starting desktop stream
[2023-02-22 22:25:59] SynchronizeClientState(): setting capture size 1093x614
[2023-02-22 22:25:59] SynchronizeClientState(): setting title to Program Manager
[2023-02-22 22:25:59] SynchronizeClientState(): setting icon 32x32
[2023-02-22 22:25:59] SynchronizeClientState(): setting cursor to 65561
[2023-02-22 22:25:59] SynchronizeClientState(): setting keymap
[2023-02-22 22:25:59] SynchronizeClientState(): setting activity to k_EStreamActivityDesktop: Steam Controller Configs - Desktop
[2023-02-22 22:25:59] Recording system audio
[2023-02-22 22:25:59] Recording on device: Speakers (Steam Streaming Speakers)
[2023-02-22 22:25:59] Audio client mix format:
[2023-02-22 22:25:59] format: 65534
[2023-02-22 22:25:59] channels: 2
[2023-02-22 22:25:59] samples/sec: 48000
[2023-02-22 22:25:59] bytes/sec: 384000
[2023-02-22 22:25:59] alignment: 8
[2023-02-22 22:25:59] bits/sample: 32
[2023-02-22 22:25:59] channel mask: 0x3
[2023-02-22 22:25:59] data format: {00000003-0000-0010-8000-00AA00389B71}
[2023-02-22 22:25:59] Initializing audio with 2 channels and 48000 samples/sec
[2023-02-22 22:25:59] Audio mix: start=702418419190, returned=0
[2023-02-22 22:25:59] Audio source [System Windows]: init=0, adjustment=0, through=0, last_start=0, mixed=0, drop_before=0, drop_after=0
[2023-02-22 22:25:59] >>> Switching video stream from NONE to Desktop_MovieStream
[2023-02-22 22:25:59] CDesktopCaptureDWM: Reinitializing D3D for adapter 0x337f86be
[2023-02-22 22:25:59] Video adapter: NVIDIA GeForce GTX 980 Ti, vendor ID: 0x10de, device ID: 0x17c8
[2023-02-22 22:26:00] CLIENT: Couldn't set QoS: The parameter is incorrect.
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetQoS
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetTargetBitrate
[2023-02-22 22:26:00] CLIENT: Starting audio stream: frequency=48000, channels=2
[2023-02-22 22:26:00] CLIENT: Opened audio device: format=2, channels=2, frequency=48000
[2023-02-22 22:26:00] CLIENT: Initialized audio decoder: codec=3, sample rate=48000, channels=2
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlStartAudioData
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetSpectatorMode
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCaptureSize
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetTitle
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetIcon
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCursor
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetKeymap
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetActivity
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCursorImage
[2023-02-22 22:26:00] Changing record window: 00100F72
[2023-02-22 22:26:00] Window title set to Company Of Heroes 2
[2023-02-22 22:26:00] CDesktopCaptureDWM: desktop duplication enabled
[2023-02-22 22:26:00] CDesktopCaptureDWM: desktop access lost, reacquiring
[2023-02-22 22:26:00] CDesktopCaptureDWM: desktop duplication enabled
[2023-02-22 22:26:00] >>> Stopped desktop stream
[2023-02-22 22:26:00] SynchronizeClientState(): setting title to Company Of Heroes 2
[2023-02-22 22:26:00] SynchronizeClientState(): setting icon 48x48
[2023-02-22 22:26:00] SynchronizeClientState(): setting activity to k_EStreamActivityGame: Company of Heroes 2
[2023-02-22 22:26:00] CLIENT: Flushing audio, 290 ms queued, 100 ms maximum, delivery delay = 0
[2023-02-22 22:26:00] CLIENT: Flushing audio, 110 ms queued, 100 ms maximum, delivery delay = 0
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetTitle
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetIcon
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetActivity
[2023-02-22 22:26:00] SynchronizeClientState(): setting capture size 1092x614
[2023-02-22 22:26:00] SynchronizeClientState(): setting cursor to 1182675
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCaptureSize
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCursor
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetCursorImage
[2023-02-22 22:26:00] >>> Capture method set to Desktop BitBlt RGB + libyuv + scale + NVENC H264
[2023-02-22 22:26:00] >>> Capture resolution set to 1280x720
[2023-02-22 22:26:00] >>> Capture colorspace set to BT.601 limited range
[2023-02-22 22:26:00] >>> Switching video stream from Desktop_MovieStream to GameOverlay_MovieStream_7636
[2023-02-22 22:26:00] >>> Capture method set to Game polled D3D11 NV12 + NVENC H264
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlStartVideoData
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlVideoEncoderInfo
[2023-02-22 22:26:00] >>> Client video decoder set to DXVA2 hardware decoding
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlVideoEncoderInfo
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: Using application D3D9 device.
[2023-02-22 22:26:00] CLIENT: DXVA2 hardware decoding
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: Decoder GUIDs reported as supported:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {ee27417f-5e28-4e65-beea-1d26b508adc9}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {bf22ad00-03ea-4690-8077-473346209b7e}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {e07ec519-e651-4cd6-ac84-1370cceec851}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {bcc5db6d-a2b6-4af0-ace4-adb1f787bc89}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {604f8e68-4951-4c54-88fe-abd25c15b3d6}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {1b81be68-a0c7-11d3-b984-00c04f2e73c5}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {a74ccae2-f466-45ae-86f5-ab8be8af8483}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {1b81be94-a0c7-11d3-b984-00c04f2e73c5}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {1b81bea2-a0c7-11d3-b984-00c04f2e73c5}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: 0
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: {49761bec-4b63-4349-a5ff-87ffdf088466}
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose:
[2023-02-22 22:26:00] CLIENT: ffmpeg verbose: Reinit context to 1280x720, pix_fmt: dxva2_vld
[2023-02-22 22:26:00] Setting target bitrate to 10000 Kbit/s, burst bitrate is 50000 Kbit/s
[2023-02-22 22:26:00] CLIENT: Got control packet k_EStreamControlSetTargetBitrate
[2023-02-22 22:26:01] CLIENT: Video rect: 1366x768 at 0,0
[2023-02-22 22:26:01] CLIENT: Texture rect: 1280x720 at 0,0
[2023-02-22 22:26:01] CLIENT: Video size: 1280x720, output size: 1366x768, overlay size: 1366x768
[2023-02-22 22:26:01] CLIENT: Video rect: 1365x768 at 0,0
[2023-02-22 22:26:01] CLIENT: Texture rect: 1280x720 at 0,0
[2023-02-22 22:26:01] CLIENT: Video rect: 1365x768 at 0,0
[2023-02-22 22:26:01] CLIENT: Texture rect: 1280x720 at 0,0
[2023-02-22 22:26:02] Bitrate adapter: state = 1, minRTT = 1, maxRTT = 1, gain = 2.00, bitrate = 5000
[2023-02-22 22:26:03] Bitrate adapter: state = 1, minRTT = 1, maxRTT = 1, gain = 2.00, bitrate = 10000
[2023-02-22 22:26:03] Bitrate adapter: state = 2, minRTT = 1, maxRTT = 1, gain = 2.00, bitrate = 10000
[2023-02-22 22:26:11] SynchronizeClientState(): setting capture size 910x512
[2023-02-22 22:26:11] CLIENT: Got control packet k_EStreamControlSetCaptureSize
[2023-02-22 22:26:12] Changing record window: 00130F74
[2023-02-22 22:26:12] Window title set to Discord — Mozilla Firefox
[2023-02-22 22:26:12] SynchronizeClientState(): setting capture size 1707x960
[2023-02-22 22:26:12] SynchronizeClientState(): setting title to Discord — Mozilla Firefox
[2023-02-22 22:26:12] SynchronizeClientState(): setting icon 40x40
[2023-02-22 22:26:12] SynchronizeClientState(): setting cursor to 65539
[2023-02-22 22:26:12] SynchronizeClientState(): setting activity to k_EStreamActivityDesktop: Steam Controller Configs - Desktop
[2023-02-22 22:26:12] "SessionStats"
{
"GameNameID" "Company of Heroes 2"
"appid" "231430"
"TimeSubmitted" "1677126372"
"ResolutionX" "1280"
"ResolutionY" "720"
"CaptureDescriptionID" "Game polled D3D11 NV12 + NVENC H264"
"DecoderDescriptionID" "DXVA2 hardware decoding"
"BandwidthLimit" "10000"
"FramerateLimit" "0"
"Transport" "1"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowConvertPercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0"
"SlowDecodePercent" "0"
"SlowDisplayPercent" "0"
"AvgClientBitrate" "37.7204475402832031"
"StdDevClientBitrate" "23.6331691741943359"
"AvgServerBitrate" "5334.0146484375"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "100000.0078125"
"AvgPingMS" "1.55512487888336182"
"StdDevPingMS" "0.436579734086990356"
"AvgCaptureMS" "0.309919416904449463"
"StdDevCaptureMS" "2.52787184715270996"
"AvgConvertMS" "0.116984054446220398"
"StdDevConvertMS" "2.72028088569641113"
"AvgEncodeMS" "3.85032749176025391"
"StdDevEncodeMS" "4.76918792724609375"
"AvgNetworkMS" "5.49147462844848633"
"StdDevNetworkMS" "4.50105810165405273"
"AvgDecodeMS" "2.54182910919189453"
"StdDevDecodeMS" "4.06791210174560547"
"AvgDisplayMS" "335029.875"
"StdDevDisplayMS" "1006985.375"
"AvgFrameMS" "26.7219905853271484"
"StdDevFrameMS" "8.9195404052734375"
"AvgFPS" "57.2511520385742188"
"StdDevFPS" "11.0004339218139648"
"BigPicture" "0"
"KeyboardMouseInput" "0"
"SteamControllerInput" "0"
"TouchControllerInput" "0"
"GameControllerInput" "0"
"XBox360ControllerInput" "0"
"XBoxOneControllerInput" "0"
"PS3ControllerInput" "0"
"PS4ControllerInput" "0"
"PS5ControllerInput" "0"
"OtherControllerInput" "0"
"WasSpectating" "0"
"RemotePlayTogether" "0"
}
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetCaptureSize
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetTitle
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetIcon
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetCursor
[2023-02-22 22:26:12] >>> Switching video stream from GameOverlay_MovieStream_7636 to NONE
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetActivity
[2023-02-22 22:26:12] CLIENT: Got control packet k_EStreamControlSetCursorImage
[2023-02-22 22:26:16] Restoring default audio device: Speakers (Sound Blaster Recon3Di)

#4

afngary Feb 22, 2023 @ 9:13pm

Originally posted by _I_:
can you post the streaming log from the host?
..\steam\logs\streaming_log.txt

Had to cut some out so it can meet the text limit.

#5

_I_ Feb 22, 2023 @ 9:21pm

is it using hardware or software encoding?
on host
steam -> settings -> remote play -> [advanced host options]
tick hardware and amd/nvidia/intel(igpu) whatever you have
and nvfbc if you have an nvidia gpu

and raise the bandwidth limit
on host
steam -> settings -> remote play -> [advanced client options]
limit bandwidth = 50+ or unlimited

Last edited by _I_; Feb 22, 2023 @ 9:22pm

#6

afngary Feb 22, 2023 @ 9:29pm

Originally posted by _I_:
is it using hardware or software encoding?
on host
steam -> settings -> remote play -> [advanced host options]
tick hardware and amd/nvidia/intel(igpu) whatever you have
and nvfbc if you have an nvidia gpu

and raise the bandwidth limit
on host
steam -> settings -> remote play -> [advanced client options]
limit bandwidth = 50+ or unlimited

Was set to software encoding. Also changed limit bandwidth to unlimited on host. Still hear game sounds but black screen. The mouse pointer does change in game.

#7

_I_ Feb 23, 2023 @ 12:35am

steam cannot grab hdcp protected video, will show black screen with audio

but most games do not use that, only players and streaming services
which you can get around by disabling hardware acceleration on browsers or players to watch media on link/remote play

#8

Abu Feb 23, 2023 @ 12:11pm

Originally posted by afngary:
I have a weak laptop so I launch a game on my desktop to play games on my laptop. Has worked in the past, but since today when I launch a game via remote play I hear the game sound but have a black screen. Believe this started after the latest steam patch.

My laptop uses a ATI driver and my desktop uses NVIDIA driver. Both use an Intel CPU. I made sure I had the latest video card drivers.

I'm having almost the same problem, except when I'm streaming from my desktop to my laptop (client laptop has GTX 1060 mobile) only software decoding works. really, I was streaming mass effect legendary edition last night with hardware decoding enabled and it was totally fine for like 4 hours including multiple disconnects for breaks. I did update steam today as well and now have the same issue. I should add that I also updated my laptop to the latest Nvidia drivers today, which the desktop already had. Still haven't been able to figure it out, but the software decoding performs fine on my machine, and it's a 2016 4-core intel proc (Razer blade V6 or something)

Edit: PS its the "DXVA2 hardware decoding" that seems to be broken by the latest update. This is according to remote play when streaming with details enabled.

Last edited by Abu; Feb 23, 2023 @ 12:17pm

#9

afngary Feb 24, 2023 @ 11:01pm

Originally posted by _I_:
steam cannot grab hdcp protected video, will show black screen with audio

but most games do not use that, only players and streaming services
which you can get around by disabling hardware acceleration on browsers or players to watch media on link/remote play

I was able to get remote play to work correctly after opting out of the steam beta update on both laptop and desktop computer. In any event thank you for your help.

Last edited by afngary; Feb 24, 2023 @ 11:02pm

#10

Akira_R Feb 24, 2023 @ 11:29pm

It's the hardware decoding, last update seems to have broken it.

#11

AlexSays Feb 25, 2023 @ 8:58am

Got the same problem today. Yesterday everything worked fine. :S

#12

AlexSays Feb 25, 2023 @ 9:09am

Originally posted by Phiolos:
its the "DXVA2 hardware decoding" that seems to be broken by the latest update. This is according to remote play when streaming with details enabled.

Seems so, disabling hardware decoding had shows streaming picture. Need to wait when(if) it will be fixed.

#13

Akira_R Feb 25, 2023 @ 2:42pm

If youre having this issue and are on the beta steam version it is likely the hardware decoding, please add your specs to this bug thread if turning off hardware decoding fixes the issue.
https://steamcommunity.com/groups/homestream/discussions/1/3774616756103403028/

#14

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