Does anyone use Steam Link on Amazon tablets?

[LAZY]

Hello. I use Steam Link on Amazon Tablet Fire HD10 2021. The other device is the Samsung Galaxy Note 9. No issues at all on the Note 9, but the Amazon tablet does. The device name is marked as Amazon KFTRWI.

The problem is, the "start" button doesn't work when using the x-box controller.

Before starting a game in the remote play menu, pressing the "Start" button seems to function as a "Back" button.
When you launch the game, the "Start" button doesn't work at all within the game.
So I can't play the game through the Steam link. This is because most games enter the menu via the "Start" button to browse through items or check missions.

Has anyone ever solved this problem?

I've sent a query to Steam, but haven't received a helpful response.

[LAZY]

Publicado originalmente por _I_:

can you test it on the tablet?

link menu -> settings -> controller -> test

if that doesnt work correctly

can you plug it into a pc, and post its usb pid/vid
brand/model of the controller
and maybe a link from where you purchased it

and post that info in the steam link subforum so they can add it

I'm not sure what you mean by usb pid/vid you're talking about.

I am using the Xbox 4th controller white model.
On PC it works fine.
It also works fine with other gaming apps on my Amazon tablet.

It doesn't seem to be an issue with the game controller, it's probably a compatibility issue between Steamlink and the Amazon tablet.

[_I_]

plug it into a pc, check device manager, find it in controllers, properties, pid/vid will be listed in details tab, hardware ids

[LAZY]

Publicado originalmente por _I_:

plug it into a pc, check device manager, find it in controllers, properties, pid/vid will be listed in details tab, hardware ids

USB\VID_045E&PID_0B12&REV_0505
USB\VID_045E&PID_0B12

[G3na5ide]

Did you ever resolve this?

[_I_]

amazon app store is always about a year or more behind the google play store

if the buttons are mapped wrong, you can remap them with steam
begin streaming
steam -> library -> select game -> controller config -> amd map the buttons to what they should be