Bought item on market that is not in my inventory

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Mickatron Jul 8, 2014 @ 7:25am

Bought item on market that is not in my inventory

Hi,

I bought a Rigising Storm/Red Orchestra Booster pack on the 7/7 and its not in my inventory yet.

How can I go about getting this item?

Last edited by Mickatron; Jul 10, 2014 @ 8:36am

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Showing 1-15 of 16 comments

WAH Jul 8, 2014 @ 6:31pm

I am having the same problem, purchased 7 hours ago.

Pwnyboii Jul 8, 2014 @ 7:29pm

i had the same problem, i took 3 days before i got it in my inventory.

but nevertheless, i would contact the support because it will take possibly a week before they answer and you can cancel the your ticket at any time if the problem is solved

Last edited by Pwnyboii; Jul 8, 2014 @ 7:32pm

DOG Jul 8, 2014 @ 7:37pm

You'll get your items back sooner or later, sending a ticket to Steam Support isn't going to work cause they'll tell you the same thing. Patience is key here mate.

Alter Bridge Jul 10, 2014 @ 6:59am

I bought 4 booster packs 9 days ago and they have still not shown up. Patience can only be spread so thin...

123454321 Jul 10, 2014 @ 7:00am

Same problem on a foil card purchase. I am giving it time to show. One time I had a 2+ day wait before a card showed -i think that was a trade though.

123454321 Jul 10, 2014 @ 7:03am

Originally posted by Alter Bridge:
I bought 4 booster packs 9 days ago and they have still not shown up. Patience can only be spread so thin...

Yea I would write a ticket for that one asap -so they can get to it if it never resolves itself. Make sure it shows up in the market history. GL.

Alter Bridge Jul 10, 2014 @ 7:10am

Originally posted by 123454321:
Yea I would write a ticket for that one asap -so they can get to it if it never resolves itself. Make sure it shows up in the market history. GL.

Thanks, I opened a ticket 3 days ago and just received a response from Steam saying they'd close the ticket automatically if I don't respond. Hopefully I get an actual reply soon instead of the generic copy paste I received.

Mickatron Jul 10, 2014 @ 8:37am

my purchase still hasn't shown up, going to put in a ticket tomorrow

123454321 Jul 10, 2014 @ 11:21am

Originally posted by Mickatron:
my purchase still hasn't shown up, going to put in a ticket tomorrow

Mine just showed up, so it was one day for the card to show in inventory -- I would give it more time mickatron, up to you though -GL

Last edited by 123454321; Jul 10, 2014 @ 11:23am

Mickatron Jul 10, 2014 @ 11:34pm

Originally posted by 123454321:
Originally posted by Mickatron:
my purchase still hasn't shown up, going to put in a ticket tomorrow

:gandalf: Mine just showed up, so it was one day for the card to show in inventory -- I would give it more time mickatron, up to you though -GL

its been 5 days or so for me though and still no item. I feel after 5 days that I've waited paitiently enough

#10

Drunken F00l Jul 11, 2014 @ 2:17pm

Originally posted by Mickatron:
its been 5 days or so for me though and still no item. I feel after 5 days that I've waited paitiently enough

I'm not sure you're actually missing an item. You bought two boosters. One on the 4th and one on the 7th. You used the one you purchased on the 4th about 30 seconds after you bought it. The other one is in your inventory. If I misunderstood, can you clarify?

#11

Mickatron Jul 11, 2014 @ 7:29pm

Originally posted by Drunken F00l:
Originally posted by Mickatron:
its been 5 days or so for me though and still no item. I feel after 5 days that I've waited paitiently enough

I'm not sure you're actually missing an item. You bought two boosters. One on the 4th and one on the 7th. You used the one you purchased on the 4th about 30 seconds after you bought it. The other one is in your inventory. If I misunderstood, can you clarify?

Now its in my inventory, possibly due to the support ticket I logged yesterday, its right at the very very end. It definately wasn't there a day or two ago though as I did check to the end many times over the last 5-6 days. Anyway looks like its resolved for me. Thanks.

Last edited by Mickatron; Jul 11, 2014 @ 7:29pm

#12

SPG Jul 12, 2014 @ 6:13am

There seems to be an issue for some ppeople with items not showing up in your inventory as it happened to me also. It only resolved when I listed something else.

#13