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Pink Panther May 17, 2017 @ 1:15pm
Unable to trade.
Hello peeps!

I Really need some major help here..
I have an issue when i try to make a trade-offer with other people!

It says i need to have my Steam Guard Activated for atleast 15 days and so i have. (18 days in fact)

But i am still not able to send or recieve any trade offers...

Can someone help me to fix this issue?

Thanks! ::steamsad:steamsad:
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Showing 1-10 of 10 comments
Tev May 17, 2017 @ 3:26pm 
Well, it wouldn't be 18 days, since you registered on Steam 17 days ago.
2017-05-01T08:32:37+00:00
May 1st, 2017 @ 8:32:37 AM GMT.

If you're on regular Steam Guard, you should check [Steam > Settings > Account] for when you activated it. Steam Guard Mobile Authenticator gives you an e-mail titled Steam Guard Mobile Authenticator added
Last edited by Tev; May 17, 2017 @ 3:29pm
#1
Pink Panther May 17, 2017 @ 4:26pm 
Originally posted by Teutep:
Well, it wouldn't be 18 days, since you registered on Steam 17 days ago.
2017-05-01T08:32:37+00:00
May 1st, 2017 @ 8:32:37 AM GMT.

If you're on regular Steam Guard, you should check [Steam > Settings > Account] for when you activated it. Steam Guard Mobile Authenticator gives you an e-mail titled Steam Guard Mobile Authenticator added

I Tried with Mobile Auth. It was activated for 18 days and i confirmed it but i still wasnt able to make any trades
#2
Ron Damon May 17, 2017 @ 5:21pm 
I have the same problem !!
#3
Pink Panther May 17, 2017 @ 6:40pm 
Originally posted by A WARA WARA WA TU TAS:
I have the same problem !!
Its so ***king annoying...
#4
cSg|mc-Hotsauce May 17, 2017 @ 6:56pm 
what is the color of the shield under "account security" on this page...

https://store.steampowered.com/account/

:qr:
#5
Pink Panther May 17, 2017 @ 7:11pm 
Originally posted by cSg|mc-Hotsauce:
what is the color of the shield under "account security" on this page...

https://store.steampowered.com/account/

:qr:

Yellow/Orange?
#6
cSg|mc-Hotsauce May 17, 2017 @ 7:22pm 
you need both steam guard email AND steam guard mobile authenticator active to trade with no holds.

you have only 1 of the 2. email or mobile phone. add the one you dont have and the countdown will finally begin.

this is why your shield is yellow.

and for trading, both traders must have these two active for their to be no holds on the trade.

:qr:
Last edited by cSg|mc-Hotsauce; May 17, 2017 @ 7:23pm
#7
Pink Panther May 17, 2017 @ 7:29pm 
Originally posted by cSg|mc-Hotsauce:
you need both steam guard email AND steam guard mobile authenticator active to trade with no holds.

you have only 1 of the 2. email or mobile phone. add the one you dont have and the countdown will finally begin.

this is why your shield is yellow.

and for trading, both traders must have these two active for their to be no holds on the trade.

:qr:

Isnt it only 1 of them i can activate ? Or is it possible to have both activated?
#8
cSg|mc-Hotsauce May 17, 2017 @ 7:36pm 
steam guard email must be active. no getting around this. if you only have this, it is a 15 day hold on trading. = yellow shield.

steam mobile authenticator must be active and after the first 7 days you will no longer have holds on trades as long as the other user also has the mobile active.

when you have both active the shield turns green.

:qr:
Last edited by cSg|mc-Hotsauce; May 17, 2017 @ 7:37pm
#9
Tev May 18, 2017 @ 9:37am 
So, do you or do you not have a cooldown? Far too many people claim holds equal inability.
http://help.steampowered.com/en/wizard/HelpWhyCantITrade

You've said these,
Originally posted by #R2K | ♥♥♥♥♥♥.gg:
I Tried with Mobile Auth. It was activated for 18 days and i confirmed it but i still wasnt able to make any trades

Which alongside the starting post's,
Originally posted by #R2K | ♥♥♥♥♥♥.gg:
It says i need to have my Steam Guard Activated for atleast 15 days and so i have. (18 days in fact)

Makes me think you disabled SGMA and got the cooldown.
https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932
Mobile Authenticator Removed
Removing a Steam Guard Mobile Authenticator reduces your account security. To help protect your items, you will be unable to trade or use the Community Market for 15 days. In the case your account was compromised, this cooldown gives you time to recover your account and reinstate your security without losing your items.


Once you're able to trade. You need to wait 7 days (it's concurrent with the 15 day cooldown) from enabling Steam Guard Mobile Authenticator for there to be no holds when items leave your inventory.

If you receive any items in trades, then the other party involved must've also met the requirements for the trade to not be held. Otherwise simply receiving items; and buying from the Market will not have holds whether or not you've met the requirements.
Last edited by Tev; May 18, 2017 @ 9:47am
#10
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Date Posted: May 17, 2017 @ 1:15pm
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