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Steam Blog

Steam Support Update and Stats Page

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100 Comments
Chris Aug 20 @ 9:46am 
SMS service doesn't work again. Now I have to wait a week until it may send me SMS, it has not sent any SMS to me today at least...
DarkCrystalMethod Aug 10 @ 7:12pm 
98th comment. Certainly Valve doesn't come back here anymore to see our suggestions and questions. Who will be comment 100? Will it matter?
Why is the red line always moving up? Why is the blue line staying steady (that spike during saliens though). Right after the sale it just became business as usual. Thats no way to run cusotmer support. I'm sure you can find creative ways to blast through the remaining tickets. I have faith in thee.
Wizzy Jul 31 @ 11:53pm 
fail steam again :(
Atru Jul 31 @ 4:52pm 
My friends list and my Steam store is offline
龙蛋蛋大主 Jul 26 @ 6:43am 
good!!!!!
TiAmo Jun 28 @ 4:25pm 
good
urshulgi Jun 19 @ 6:00am 
When you 'auto close' requests because a game you are the sole distributor for (like Bless Online) - you should provide an escalation path. If you do not want to provide this, then do not partner with a company that provides games that crash often, are full of bugs & exploits and are not maintained by your partner!!
⭐ Nigerian Prince ⭐ May 24 @ 6:13pm 
I want to complete the "Blast from the Past" mission for the Spring Cleaning Event but the first game that I downloaded, LaTale, no longer exists. Please help Steam Support. Thanks
DarkCrystalMethod May 3 @ 7:47pm 
The red line and the blue line on the graph page would converge if you were doing support right. Would you kindly explain why this has never been the case?
Miyayeah Apr 12 @ 8:55pm 
i am having problem by not receiving any message code from steam either it is steam mobile authenticator or verifying my phone number, steam does not sent me any code, plese help