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Why is this banned in the Rust game?
The last time I joined a server in the game was a month ago (battlemetrics.com). Furthermore, the game wasn't installed on my computer. I started my computers and Steam as usual, and a few minutes later, I was banned. I play a lot of games on my current account. I have two active games, and even with very strict rules (Warframe: 3929 hours) and (CS2: 5151 hours), I haven't received any warnings. There's no point in enabling the cheat when I have 19 hours of Rust playing time. I have a library of over 1500 games. I can't believe this situation. Could you please make a detailed review?
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Nothing about EAC bans from Rust has anything to do with Steam and Steam Support can not help you with it either.

For Rust Game bans...

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

:nkCool:
Originally posted by cSg|mc-Hotsauce:
Nothing about EAC bans from Rust has anything to do with Steam and Steam Support can not help you with it either.

For Rust Game bans...

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned
They are not interested in any way.
Originally posted by Gusheose:
Why is this banned in the Rust game?
The last time I joined a server in the game was a month ago (battlemetrics.com). Furthermore, the game wasn't installed on my computer. I started my computers and Steam as usual, and a few minutes later, I was banned. I play a lot of games on my current account. I have two active games, and even with very strict rules (Warframe: 3929 hours) and (CS2: 5151 hours), I haven't received any warnings. There's no point in enabling the cheat when I have 19 hours of Rust playing time. I have a library of over 1500 games. I can't believe this situation. Could you please make a detailed review?

Bans are delayed, and account security is your responsibility.
Originally posted by Gusheose:
The last time I joined a server in the game was a month ago (battlemetrics.com). Furthermore, the game wasn't installed on my computer. I started my computers and Steam as usual, and a few minutes later, I was banned. I play a lot of games on my current account. I have two active games, and even with very strict rules (Warframe: 3929 hours) and (CS2: 5151 hours), I haven't received any warnings. There's no point in enabling the cheat when I have 19 hours of Rust playing time. I have a library of over 1500 games. I can't believe this situation. Could you please make a detailed review?


Originally posted by Gusheose:
Originally posted by cSg|mc-Hotsauce:
Nothing about EAC bans from Rust has anything to do with Steam and Steam Support can not help you with it either.

For Rust Game bans...

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned
They are not interested in any way.

there are other reasons besides cheating, what can get you a ban

https://facepunch.com/legal/tos

3. RULES FOR USING THE FACEPUNCH SERVICES

SUMMARY. This section sets out the rules for you to follow when using the Facepunch Services – e.g. no hacking, cheating, harmful conduct etc. Breaking these rules could result in suspension or cancellation (temporary or permanent) of your access to the Facepunch Services, including loss of access to any Virtual Goods you have purchased.

3.1. Please follow these rules carefully since failure will be considered a material breach of this Agreement, which could lead to suspension or cancellation (temporary or permanent) of your access to the Facepunch Services. Here are the rules – you must NOT:

i. Personal Enjoyment only: use the Facepunch Services for any commercial purposes (unless permitted in the Fan Content Guidelines (www.facepunch.com/legal/ugc/) or Modding Guidelines (www.facepunch.com/legal/modding)) or political purposes;

ii. Restricted Access: attempt to copy, rent, steal, sell, lend, lease, sublicense, distribute, publish or publicly display the Facepunch Services;

iii. Technical Misuse: modify, merge, distribute, translate, reverse engineer, decompile or attempt to obtain or use source code of the Facepunch Services unless you are specifically allowed by applicable law;

iv. Interfering: hack, harm, grief, harass, threaten, interrupt, interfere with or misuse the Facepunch Services, accounts, network software and services or Facepunch’s other users, community members or staff.

v. Cheating: create, use, make available and/or distribute cheats, exploits, automation software, robots, bots, hacks, spiders, spyware, scripts, trainers, extraction tools, mining or other software that interact with or affect the Facepunch Services in any way. Encouraging cheating, knowingly playing with cheaters or benefitting from cheating (even if you’re not cheating yourself) will also be considered a breach of this rule. Mods are OK as long as they follow these rules, the Fan Content Guidelines (www.facepunch.com/legal/ugc/) and the Modding Guidelines (www.facepunch.com/legal/modding).

vi. No Advertising: post any commercial advertisement, promotion, spam or unsolicited messages through the Facepunch Services.

vii. Names/Trade Marks: use Facepunch, the names of any Facepunch Services or other Facepunch names or logos or trademarks for any commercial purpose without our permission.

viii. Infringing Content: do anything in connection with the Facepunch Services that infringes any copyright, trade mark, patent, trade secret, privacy, publicity, or other right of Facepunch or others.

ix. Conduct: do or say anything unlawful, racist, harassing, threatening, abusive, hateful, xenophobic, sexist, discriminatory, abusive, defamatory, obscene, invasive of the privacy of another person or otherwise offensive. This includes in any chat or other communications with users. Facepunch reserves the right to monitor the content of any of your messages and prevent your use of any such chat or other communication systems for any reason.

3.2. We use both human moderators and technological means to uphold our rules. This involves both reactive measures (e.g. following a report by a user or the authorities) and proactive steps to stop inappropriate User Generated Content appearing in the Facepunch Services (e.g. via use of chat filters). If you think that we have made an error regarding any suspension or cancellation (either of particular User Generated Content or your account), please contact us as set out in section 10.2.

3.3.
(i) To the extent permitted by applicable law, the rules in section 3.1. above apply not only to the Facepunch Services but also if you create User Generated Content based on our Games or engage with Facepunch or its staff in any way (e.g. via our website, social media or at in-person events). For example, Facepunch may take action against you (which may involve temporary or permanent suspension of access to our Games) if you harass, threaten or grief our staff on social media or via support tickets.

(ii) Similarly, the rules would apply to a livestream or video of our Game that promotes cheating or hacking, or where you engage in behaviour that may be deemed offensive, threatening or hateful. To be clear, Facepunch is not monitoring everything that happens outside of its Games, but if we are made aware of behaviour or activity involving our Games that breaches our Agreement then Facepunch has the right to act.
Originally posted by JacquesPatat:
there are other reasons besides cheating, what can get you a ban

https://facepunch.com/legal/tos
My dear friend, I last played a month ago. And I'm telling you I got banned for a game I don't even have installed on my computer. I've contacted the support team, but they don't seem to care. I haven't done any game-related activity whatsoever. It's truly awful that I got banned.
Originally posted by Gusheose:
Originally posted by JacquesPatat:
there are other reasons besides cheating, what can get you a ban

https://facepunch.com/legal/tos
My dear friend, I last played a month ago. And I'm telling you I got banned for a game I don't even have installed on my computer. I've contacted the support team, but they don't seem to care. I haven't done any game-related activity whatsoever. It's truly awful that I got banned.

Not sure what you want anyone one here to do. EAC bans can only be removed by EAC.

No one here or even Steam Support can help you.
Originally posted by Gusheose:
Originally posted by JacquesPatat:
there are other reasons besides cheating, what can get you a ban

https://facepunch.com/legal/tos
My dear friend, I last played a month ago. And I'm telling you I got banned for a game I don't even have installed on my computer. I've contacted the support team, but they don't seem to care. I haven't done any game-related activity whatsoever. It's truly awful that I got banned.

Again, there are a few things what can get you banned and bans are delayed. Also Account security is your responsibility. Steam support will give you the link what is supplied in post 1.
Originally posted by Gusheose:
Originally posted by d3str0y3r:
Not sure what you want anyone one here to do. EAC bans can only be removed by EAC.

No one here or even Steam Support can help you.
Maybe someone will hear me, because I really need this. Thank you for your concern, though.

This is a COMMUNITY ONLY FORUM and NOT AN APPEAL FORUM
Last edited by JacquesPatat; Nov 9 @ 9:33pm
Originally posted by d3str0y3r:
Not sure what you want anyone one here to do. EAC bans can only be removed by EAC.

No one here or even Steam Support can help you.
Maybe someone will hear me, because I really need this. Thank you for your concern anyway.
TopDog Nov 9 @ 9:37pm 
Originally posted by Gusheose:
Originally posted by JacquesPatat:
there are other reasons besides cheating, what can get you a ban

https://facepunch.com/legal/tos
My dear friend, I last played a month ago. And I'm telling you I got banned for a game I don't even have installed on my computer. I've contacted the support team, but they don't seem to care. I haven't done any game-related activity whatsoever. It's truly awful that I got banned.

Can you read? Bans are delayed, meaning you could have done something a month ago and the ban was only applied recently. Steam support will give the same info what is being supplied here.

So see the links below again, which was supplied earlier

gameban by developer - https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5
Facepunch EAC - https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned
Wock73 Nov 9 @ 10:53pm 
Imagine going to the dentist to complain about your leg……
The Steam discussions aren't the appropriate place to dispute specific bans, please read the following FAQ
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