所有討論 > Steam 討論區 > VAC Discussion > 主題細節
. 2015 年 5 月 4 日 上午 3:37
VAC Authentication Error (4th time)
Good afternoon,

Got 2 hours bans, two days ago 23 hours ban, and now 7 days ban.

Of course I did everything mentionned on the support page.

Do I have to make a complaint as the contract I have paid to use the service Counter Strike : Global Offensive is no longer respected?
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目前顯示第 16-30 則留言，共 36 則
. 2015 年 5 月 5 日 上午 5:08 
No change at all with support advices.
Here processes :
Windows PowerShell Copyright (C) 2014 Microsoft Corporation. Tous droits réservés. PS C:\Users\-> ps Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id ProcessName ------- ------ ----- ----- ----- ------ -- ----------- 38 4 520 400 13 1856 AESTSr64 47 5 652 464 18 1876 agr64svc 108 8 5604 8212 33 0,03 2444 audiodg 378 15 24824 83048 390 3788 avgcsrva 126 9 2112 1636 55 3276 avgemca 538 30 36416 39256 304 1892 avgidsagent 262 16 9444 10508 104 3128 avgnsa 1072 35 24028 30212 157 3332 avgrsa 509 29 7756 6788 172 2,14 472 avgui 1006 38 13144 13932 150 1916 avgwdsvc 1140 54 54244 110388 909 6,05 4228 chrome 232 27 94452 111356 839 5,00 5012 chrome 228 24 34792 49964 258 4,03 5316 chrome 159 18 37000 54160 781 1,75 5504 chrome 159 17 33156 48536 765 0,94 6016 chrome 57 8 2524 6424 61 0,06 5288 conhost 425 12 2724 2704 51 584 csrss 361 27 2220 3072 121 4632 csrss 113 9 1768 5732 78 0,06 1936 dllhost 198 23 18604 16876 336 3028 dwm 1646 85 61632 78776 670 32,44 2888 explorer 139 12 2000 1600 77 0,09 3944 IAAnotif 200 32 1820 2240 54 1436 IAANTmon 0 0 0 4 0 0 Idle 416 33 34496 32088 192 38,25 1452 LCore 669 20 4260 6140 38 772 lsass 190 13 4508 4264 101 3464 nvvsvc 147 12 6120 3628 104 3208 nvwmi64 321 16 7268 6860 118 1948 nvxdsync 461 25 79340 80660 615 0,83 4432 powershell 703 53 22776 21372 334 5224 SearchIndexer 186 9 3080 4188 21 764 services 44 2 276 316 4 388 smss 181 10 1828 2540 39 1076 stacsv64 867 91 122036 95072 365 309,89 4560 Steam 157 19 32232 18620 215 0,72 548 steamwebhelper 234 34 104888 120828 384 269,52 1268 steamwebhelper 556 32 20152 21264 193 64,89 2004 steamwebhelper 154 11 6616 6412 105 0,17 2644 sttray64 723 29 15344 14440 82 544 svchost 1683 61 23440 26408 194 660 svchost 373 17 4464 5428 42 844 svchost 405 17 4384 5232 63 876 svchost 442 24 9168 11132 94 964 svchost 638 30 96592 92588 125 1048 svchost 559 515 25740 25960 1402 1328 svchost 223 14 2092 2160 34 1668 svchost 491 38 20152 18536 106 1712 svchost 917 0 1368 4744 170 4 System 246 24 4368 6228 286 0,31 532 taskhostex 76 8 828 592 40 672 wininit 155 8 1612 1896 50 4520 winlogon 206 10 1820 1304 41 2876 WUDFHost
#16
. 2015 年 5 月 5 日 上午 5:10 
Nothing special, Chrome, AVG, Steam, ... no conflict between those and SteamService.exe.
#17
cute dog 2015 年 5 月 5 日 上午 5:34 
引用自 You let pack hard：
Nothing special, Chrome, AVG, Steam, ... no conflict between those and SteamService.exe.
I believe they want to see a process list when the problem occurs, in your list neither the game or steamservice.exe is found.

I'm gonna guess the response you'll receive is "please make sure steamservice.exe is running"
If you go to services tab there's going to be "Steam Client Service" and it'll be on "Stopped" right click it and change it to "Running".

I've yet to re-encountered the issue but I do believe what we need to do if we to get it fixed is get the error again and when we do, grab the process list. I have a bat file ready so I can save a list without wasting time, after which I'm going to try and see if steamservice isn't running then make sure it runs.

If all fails and I receive another cooldown it is my hope that the intel I gathered would lead to a solution and if not then I'd be completely hopeless but until then I at least get to play without issues, for now.
#18
. 2015 年 5 月 5 日 上午 6:05 
引用自 Apple：

I'm gonna guess the response you'll receive is "please make sure steamservice.exe is running"
If you go to services tab there's going to be "Steam Client Service" and it'll be on "Stopped" right click it and change it to "Running".

Yeah I've seen this service and restarted it when I had the error. Nothing changed.
Now to diagnose something more I have to wait 7 days, great...
#19
cute dog 2015 年 5 月 5 日 上午 6:50 
引用自 You let pack hard：
Yeah I've seen this service and restarted it when I had the error. Nothing changed.
Now to diagnose something more I have to wait 7 days, great...

Does the error occur at all during DM or casual? Perhaps you should try playing DM/Casual for a bit (as much time as it takes for competitive to trigger the issue)
#20
. 2015 年 5 月 5 日 上午 7:43 
I played casual for hours and no problem at all. Only in competitive I have this VAC Authentication Error after 4-6 rounds. That's why I don't understand support advices since SteamService.exe is working properly. There is something else the support didn't understand.
#21
. 2015 年 5 月 6 日 下午 1:42 
Big news : even on casual servers after 25 rounds I got kicked due to this VAC Authentication Error. This means I can no longer play the game due to this error...
最後修改者：.; 2015 年 5 月 6 日 下午 1:42
#22
. 2015 年 5 月 6 日 下午 2:12 
My processes while CS:GO keep running this error.
oooWindows PowerShell Copyright (C) 2014 Microsoft Corporation. Tous droits réservés. PS C:\Users\-> ps Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id ProcessName ------- ------ ----- ----- ----- ------ -- ----------- 38 4 512 2440 13 1876 AESTSr64 47 5 644 2720 18 1896 agr64svc 81 7 1032 4140 44 1796 armsvc 166 12 8504 11648 40 236,34 2692 audiodg 365 15 10860 57852 372 8968 avgcsrva 126 9 2116 7288 55 7172 avgemca 514 28 36204 44576 314 6004 avgidsagent 222 16 8384 14568 96 7676 avgnsa 1081 39 15636 22044 140 528 avgrsa 936 59 23860 8440 325 28,25 352 avgui 928 37 14316 25752 149 1932 avgwdsvc 225 23 52408 79696 823 1,88 536 chrome 250 26 33896 56972 280 10,58 2116 chrome 210 21 54696 71160 800 3,34 3484 chrome 199 20 43732 65164 811 1,84 3508 chrome 171 17 30736 35044 740 0,59 4244 chrome 1214 41 48020 96076 880 20,25 6092 chrome 160 18 36912 50384 782 2,80 8056 chrome 161 17 33524 42044 764 1,20 8880 chrome 58 8 2532 6660 61 0,08 6528 conhost 728 367 765320 769412 1328 735,56 3688 csgo 443 13 2824 5376 57 584 csrss 465 34 2708 17480 205 780 csrss 92 10 1512 5032 76 0,08 4988 ctfmon 149 10 2168 7992 46 5252 dllhost 110 8 1724 5848 74 0,05 5652 dllhost 309 52 24936 51856 684 4172 dwm 1995 100 80476 129012 865 278,63 5392 explorer 188 19 29556 23332 210 2,69 1184 GameOverlayUI 138 12 1980 7592 80 0,13 4504 IAAnotif 198 18 1784 6364 54 2232 IAANTmon 0 0 0 4 0 0 Idle 391 36 34900 52200 197 87,50 1744 LCore 728 19 4300 11288 43 732 lsass 168 10 2488 7496 67 980 nvvsvc 196 14 4424 12648 107 5776 nvvsvc 72 6 1012 3976 48 344 nvwmi64 150 12 7000 11052 112 4024 nvwmi64 391 18 7476 19932 129 5772 nvxdsync 458 25 66512 68044 614 0,98 5452 powershell 758 72 31348 36740 355 3628 SearchIndexer 219 10 3560 6852 26 724 services 44 2 272 1056 4 392 smss 382 20 3748 10432 76 1592 spoolsv 181 10 1844 6600 42 1176 stacsv64 805 83 101524 94216 339 50,11 6896 Steam 149 11 4796 8280 55 2904 SteamService 185 23 53452 68656 242 1,30 4768 steamwebhelper 600 40 13544 26636 177 9,53 5240 steamwebhelper 179 23 49608 64516 254 8,95 5348 steamwebhelper 174 22 47520 57016 249 0,67 6980 steamwebhelper 153 11 6476 15720 109 0,27 1944 sttray64 754 30 18148 23544 90 596 svchost 1903 62 23992 41524 192 772 svchost 392 18 5016 11588 49 840 svchost 554 29 11068 18420 154 900 svchost 468 17 5084 9596 66 916 svchost 937 40 89700 100748 166 1064 svchost 680 37 14064 22668 1183 1444 svchost 277 16 3392 8772 41 1616 svchost 486 38 19684 25692 125 1640 svchost 147 11 2308 7120 43 2184 svchost 993 0 4700 8880 173 4 System 277 27 4884 13276 290 1,48 5204 taskhostex 334 22 10772 23012 136 5,30 2712 Taskmgr 79 8 1032 4476 47 660 wininit 156 9 1792 6292 58 2068 winlogon 208 10 1852 6140 47 3104 WUDFHost PS C:\Users\->






#23
. 2015 年 5 月 6 日 下午 2:13 
I have disabled the whole protection right now to try it but the error still happening
#24
. 2015 年 5 月 6 日 下午 2:15 
And with AVG running but Resident Shield disabled it shows this error too.
#25
. 2015 年 5 月 6 日 下午 2:16 
We recommend that programms listed in bold must be completely uninstalled? AVG Antivirus? The best free antivirus? WTF they must be kidding?
#26
. 2015 年 5 月 6 日 下午 2:17 
Valve cannot do something that can't works with AVG? Those guys are ridiculous.
#27
. 2015 年 5 月 6 日 下午 3:37 
Thanks for those wise words. So the answer to this problem is the lack of knowledge from Valve developers. I'll remember it.
#28
Silicon Vampire 2015 年 5 月 6 日 下午 4:07 
引用自 You let pack hard：
Thanks for those wise words. So the answer to this problem is the lack of knowledge from Valve developers. I'll remember it.


I'd like to see your reasoning for that statement.
#29
cute dog 2015 年 5 月 6 日 下午 4:29 
引用自 Darth Veda：
Any conflicts due to the 3rd party products you choose to install beyond this are your responsibility to deal with.



引用自 Silicon Vampire：
引用自 You let pack hard：
Thanks for those wise words. So the answer to this problem is the lack of knowledge from Valve developers. I'll remember it.


I'd like to see your reasoning for that statement.

I believe he means it's a little silly to release a game that requires a fresh windows installation with no other software on it just because the developer didn't account for it.

In my opinion it's more of obstacle removal, you want to remove as much disturbance as possible so software that may run in the background and filter network or file system might mess things up this is why it's probably wise to disable it or remove it to see if the problem persists, it's a process of elimination to pinpoint the source of the problem.

It's important to keep in mind noone replying to your issue has full knowledge of what's going on in your pc or your life, what you installed on it or what changes your pc has been through. It all may have worked fine until a certain point. There's just so much information missing.

Any argument about whose responsibility it is to solve it will simply divert focus from where it should be and that is, fixing the problem.
#30
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所有討論 > Steam 討論區 > VAC Discussion > 主題細節
張貼日期： 2015 年 5 月 4 日 上午 3:37
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