Issue with your computer is blocking the VAC system

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Demitasse Apr 6, 2015 @ 1:19pm

Issue with your computer is blocking the VAC system

So I use to able to play CSGO no problem, then my computer broke. So I sent it to a repair shop. When I got it back I've been getting that error on CSGO at random times. And the guy at the repair shop installed a bunch of things. One was AVG Anti Virus but I just recently uninstalled it and still have the problem. Someone please help. I am banned for 7 days because of it.

Last edited by Demitasse; Apr 6, 2015 @ 1:20pm

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Showing 1-12 of 12 comments

Profile Apr 6, 2015 @ 2:18pm

You are responsible for the activity pertaining to use of steam and/or subscriptions via the account including the functionality of processes that may be interfering with Steam when the account is logged on.

Follow the support guide to enable DEP and secure boot bcd and then post back again here if you still have no luck with a COMPLETE* list of your OS, Hardware specs, software installed and running processes and services*

*For some reason people seem to ignore the word COMPLETE in regards to the list of installations, processes and services.
If you want help, you need to cooperate.

Demitasse Apr 6, 2015 @ 2:35pm

Originally posted by Profile:
You are responsible for the activity pertaining to use of steam and/or subscriptions via the account including the functionality of processes that may be interfering with Steam when the account is logged on.

Follow the support guide to enable DEP and secure boot bcd and then post back again here if you still have no luck with a COMPLETE* list of your OS, Hardware specs, software installed and running processes and services*

*For some reason people seem to ignore the word COMPLETE in regards to the list of installations, processes and services.
If you want help, you need to cooperate.

I have tried everything it recommends. I have Windows 8.1 64 bit. Specs: 8gb of RAM, AMD 6100 six core processor, AMD Radeon HD 7700 Series, DirectX 11. As for the software installed, what would be the best way to get that information? Same for running processes and services.

Profile Apr 6, 2015 @ 3:01pm

Originally posted by ✪ Jivs:
what would be the best way to get that information? Same for running processes and services.

That's up to you, but I recommend using the following:

WIN+R
\\127.0.0.1\admin$\System32\msinfo32.exe

Select the data from:
Running Tasks, Services and Loaded Modules
-
WIN+R
\\127.0.0.1\admin$\System32\Services.exe

WIN+R
\\127.0.0.1\admin$\System32\appwiz.cpl

Last edited by Profile; Apr 6, 2015 @ 3:02pm

Demitasse Apr 6, 2015 @ 4:21pm

Originally posted by Profile:
Originally posted by ✪ Jivs:
what would be the best way to get that information? Same for running processes and services.

That's up to you, but I recommend using the following:

WIN+R
\\127.0.0.1\admin$\System32\msinfo32.exe

Select the data from:
Running Tasks, Services and Loaded Modules
-
WIN+R
\\127.0.0.1\admin$\System32\Services.exe

WIN+R
\\127.0.0.1\admin$\System32\appwiz.cpl

Installs: http://gyazo.com/c88413ad392cb8d4ed843bb0aedb39a5
Services: http://gyazo.com/9b5f6ff453f2eccb483b66c34e8a8b4d
Processes:http://gyazo.com/37e9e52be02af25603635a7cd1ed7778 http://gyazo.com/6f746bf01e2df54c30476722d198d6f3 http://gyazo.com/c2bff9cbd29ed204eaa2015553d775f2

Sorry for all the links. I don't really know how to do what you said nor did I understand it.

Last edited by Demitasse; Apr 6, 2015 @ 4:30pm

Profile Apr 6, 2015 @ 5:05pm

You press the WINDOWS KEY and the 'R' key then type in the line (i.e. \\127.0.0.1\admin$\System32\Services.exe ) and press ENTER

Demitasse Apr 6, 2015 @ 5:19pm

Originally posted by Profile:
You press the WINDOWS KEY and the 'R' key then type in the line (i.e. \\127.0.0.1\admin$\System32\Services.exe ) and press ENTER

It didn't do anything? It asked for permission and then it looked like it was going to load something, then nothing happened. All the stuff is in the Gyazos though.

Profile Apr 6, 2015 @ 5:31pm

Certainly I would not use "VPN4Games" with Steam or Steam games as use of such "for any other reason" is a violation of SSA
Norton Security is also a potential issue*
Bonjour software may affect your connectivity too
WIndows8 StartMenu software is unnecessary and the hooking part may interfere with VAC - not 100% saure this is a factor, but it may be worth disabling it temporarily to see.

*(q.v.) https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Otherwise I see no other potential causes with what you've shown.
________________________

Did you receive any error messages when atempting to enable secure boot funcitonality, enabling DEP or repairing the Steam Service?

Demitasse Apr 6, 2015 @ 5:37pm

Originally posted by Profile:
Certainly I would not use "VPN4Games" with Steam or Steam games as use of such "for any other reason" is a violation of SSA
Norton Security is also a potential issue*
Bonjour software may affect your connectivity too
WIndows8 StartMenu software is unnecessary and the hooking part may interfere with VAC - not 100% saure this is a factor, but it may be worth disabling it temporarily to see.

*(q.v.) https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Otherwise I see no other potential causes with what you've shown.
________________________

Did you receive any error messages when atempting to enable secure boot funcitonality, enabling DEP or repairing the Steam Service?

All of those I had before the repair of the computer, but I will uninstall some that I don't really need. And When I try to enable Kernel Integrity with these bcdedit /deletevalue nointegritychecks, bcdedit /deletevalue loadoptions. It says "An error occurred while attemption to delete the specified data element. Element not found. http://gyazo.com/ae5967d2a50018eca3f82d01ad0f7e33

Demitasse Apr 6, 2015 @ 8:00pm

Update: I just played about 4 games of DM without getting the VAC error. I am off to bed. After school tomorrow I will play some DM and then Comp and see if the issue persists.

Profile Apr 7, 2015 @ 2:17am

When I try to enable Kernel Integrity with these bcdedit /deletevalue nointegritychecks, bcdedit /deletevalue loadoptions. It says "An error occurred while attemption to delete the specified data element. Element not found.

Sounds like you are not running bcdedit with administrator privilege.

Possibly if you use that 3rd party WIn8 Start Menu program you are not accessing the WIN+X context menu that offers the option for "Command Prompt (Admin)"

Anyway, I am glad you seem to be able to play without issue and hope it comtinues. Please let me know here if you have any more problems and I'll see what we can do.

Sorry for asking for all the screenshots etc. I know it can be a pain - but thank you for doing so and I hope it has helped! :)

Last edited by Profile; Apr 7, 2015 @ 2:17am

#10

Demitasse Apr 7, 2015 @ 3:33pm

Originally posted by Profile:
When I try to enable Kernel Integrity with these bcdedit /deletevalue nointegritychecks, bcdedit /deletevalue loadoptions. It says "An error occurred while attemption to delete the specified data element. Element not found.
Sounds like you are not running bcdedit with administrator privilege.

Possibly if you use that 3rd party WIn8 Start Menu program you are not accessing the WIN+X context menu that offers the option for "Command Prompt (Admin)"

Anyway, I am glad you seem to be able to play without issue and hope it comtinues. Please let me know here if you have any more problems and I'll see what we can do.

Sorry for asking for all the screenshots etc. I know it can be a pain - but thank you for doing so and I hope it has helped! :)

No problem! And I uninstalled the Windows button. And it was able to access the admin Command Prompt.

#11

Demitasse Apr 10, 2015 @ 7:04pm

Originally posted by Profile:
When I try to enable Kernel Integrity with these bcdedit /deletevalue nointegritychecks, bcdedit /deletevalue loadoptions. It says "An error occurred while attemption to delete the specified data element. Element not found.
Sounds like you are not running bcdedit with administrator privilege.

Possibly if you use that 3rd party WIn8 Start Menu program you are not accessing the WIN+X context menu that offers the option for "Command Prompt (Admin)"

Anyway, I am glad you seem to be able to play without issue and hope it comtinues. Please let me know here if you have any more problems and I'll see what we can do.

Sorry for asking for all the screenshots etc. I know it can be a pain - but thank you for doing so and I hope it has helped! :)

I think it is safe to say that it is fixed. Thank you so much. It means a lot. Peace <3

#12

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Date Posted: Apr 6, 2015 @ 1:19pm

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