vac

[I WAS]

I live in America. On November 28, I was using a VPN to watch a match on the national channel in Turkey. At that time, I was loading a game on Steam in the background, but it was forbidden to use Steam with a VPN and I did not know this. Someone who said he was a Steam official sent me a message and said that my account was at risk of being banned. I explained the situation to him and he told me that my account would be reviewed. He told me that I should transfer the items in my Steam inventory to another account. I said that this was not possible because I could not trust anyone. Then he told me about a Steam method that I could not remember the name of and I sent my items to Steam and he said that my ban would be lifted in 2 days and my items would be returned. 2 days have passed and there is no fix.

[C²C^Guyver |NZB|]

Your account is NOT banned....your account is compromised.


DO NOT TRADE ANY ITEMS OR YOU WILL LOSE THEM.

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a trusted/clean computer.
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave away your log-in information. This could of been due to the computer being compromised and redirecting to a fake log-in, or you using a third party site to log in to Steam.

Once you are sure you have regained control, you can start trading again. Please triple check any trades you make to be sure they are going to the correct account.

After you have secured the account, please edit your profile back to normal, if it was altered by the hijacker/scammer.

[C²C^Guyver |NZB|]

Your items are gone. You gave them to the scammer.

[A Clöckwork Orange]

🤦🏻‍♂️

Ive seen this account before

[I WAS]

Origineel geplaatst door C²C^Guyver |NZB|:

Your items are gone. You gave them to the scammer.

But there is still a message on my account stating that I received a warning from VAC and all of my friends are blocked and I cannot write to them.

[d3str0y3r]

Origineel geplaatst door Amınaakee:

Origineel geplaatst door C²C^Guyver |NZB|:

Your items are gone. You gave them to the scammer.

But there is still a message on my account stating that I received a warning from VAC and all of my friends are blocked and I cannot write to them.

Yeah, the message is fake. It was put there by the person that is on your account.

This type of scam is the whole reason Valve had to add this to the profile Summary

The text in the box below is information you asked to be displayed on your profile.

Steam Support will never attempt to communicate with you through this feature. If you did not enter this text, your account may have been compromised. Please visit this support FAQ to learn more about how to recover your account.

https://imgur.com/a/bnmY1v6

Steam Support will never contact you using Steam Chat or Discord. They will also NEVER ask you to trade your items to a friend.

This is one of the most common scams and you can find countless threads on the forums about it.

This is what a VAC ban looks like https://steamcommunity.com/profiles/76561199194122817
VAC bans are only issued for cheating and Valve does not give you a warning it's coming.

This is the ONLY place steam support will speak with you. https://help.steampowered.com/en/

ANYWHERE else = scam

Edit: Link to just a few threads about the same scam
https://steamcommunity.com/discussions/forum/9/4691154661545242433/
https://steamcommunity.com/discussions/forum/1/4691154153116830589/
https://steamcommunity.com/discussions/forum/9/4691154153116867549/
https://steamcommunity.com/discussions/forum/9/4691153809029739048/

[R A Z E R]

Origineel geplaatst door Amınaakee:

Origineel geplaatst door C²C^Guyver |NZB|:

Your items are gone. You gave them to the scammer.

But there is still a message on my account stating that I received a warning from VAC and all of my friends are blocked and I cannot write to them.

Because there is a cooldown considering the person who had access to your account spammed the info box enough times to trigger that cooldown.. It should be around 4 hours if i'm correct, so try to remove it from your infobox again after those 4 hours..

And the type of scam that you fell for is one of the oldest ones in the books, has been around for a very long time.. Actual steam support will never personally reach out to you with some story about how you must transfer your items or even money itself to someone through outside sources such as discord.

Anyone who claims to be steam support while messaging you with such a thing is a scammer, report and block them.. Also, don't click on any random links given to you as those are phising links that will contain keylogger software.. This software gives them full access to your account and directly bypasses any form of security you have on your account.. Same thing with logging into third party scam websites with your actual login information, as these usually work the same as those phising links.. Hence why all third party websites are complete scams and are completely at your own risk.

So it's better that you don't go on these websites, like at all.. Avoid them entirely.

For now, you can put your account on private to hide the fake scam alert message from your profile to the public.. Try doing that and then wait before the cooldown is gone and you can edit the infobox again, after that feel free to put your account on public again.. Just make sure that your inventory is set to private and the comment section on your profile as well.. Make sure to have steam guard up and running for extra protection..

Hope this helps, take care.

[I WAS]

Origineel geplaatst door R A Z E R:

Origineel geplaatst door Amınaakee:

But there is still a message on my account stating that I received a warning from VAC and all of my friends are blocked and I cannot write to them.

Because there is a cooldown considering the person who had access to your account spammed the info box enough times to trigger that cooldown.. It should be around 4 hours if i'm correct, so try to remove it from your infobox again after those 4 hours..

And the type of scam that you fell for is one of the oldest ones in the books, has been around for a very long time.. Actual steam support will never personally reach out to you with some story about how you must transfer your items or even money itself to someone through outside sources such as discord.

Anyone who claims to be steam support while messaging you with such a thing is a scammer, report and block them.. Also, don't click on any random links given to you as those are phising links that will contain keylogger software.. This software gives them full access to your account and directly bypasses any form of security you have on your account.. Same thing with logging into third party scam websites with your actual login information, as these usually work the same as those phising links.. Hence why all third party websites are complete scams and are completely at your own risk.

So it's better that you don't go on these websites, like at all.. Avoid them entirely.

For now, you can put your account on private to hide the fake scam alert message from your profile to the public.. Try doing that and then wait before the cooldown is gone and you can edit the infobox again, after that feel free to put your account on public again.. Just make sure that your inventory is set to private and the comment section on your profile as well.. Make sure to have steam guard up and running for extra protection..

Hope this helps, take care.

I actually blocked him several times but he still kept messaging me.

[FFL2and3rocks]

Origineel geplaatst door Amınaakee:

I actually blocked him several times but he still kept messaging me.

Then he still has access to your account and is unblocking himself.

[R A Z E R]

Origineel geplaatst door Amınaakee:

Origineel geplaatst door R A Z E R:

Because there is a cooldown considering the person who had access to your account spammed the info box enough times to trigger that cooldown.. It should be around 4 hours if i'm correct, so try to remove it from your infobox again after those 4 hours..

And the type of scam that you fell for is one of the oldest ones in the books, has been around for a very long time.. Actual steam support will never personally reach out to you with some story about how you must transfer your items or even money itself to someone through outside sources such as discord.

Anyone who claims to be steam support while messaging you with such a thing is a scammer, report and block them.. Also, don't click on any random links given to you as those are phising links that will contain keylogger software.. This software gives them full access to your account and directly bypasses any form of security you have on your account.. Same thing with logging into third party scam websites with your actual login information, as these usually work the same as those phising links.. Hence why all third party websites are complete scams and are completely at your own risk.

So it's better that you don't go on these websites, like at all.. Avoid them entirely.

For now, you can put your account on private to hide the fake scam alert message from your profile to the public.. Try doing that and then wait before the cooldown is gone and you can edit the infobox again, after that feel free to put your account on public again.. Just make sure that your inventory is set to private and the comment section on your profile as well.. Make sure to have steam guard up and running for extra protection..

Hope this helps, take care.

I actually blocked him several times but he still kept messaging me.

Make sure to follow the steps given by the person who replied to you first, as the scammer still has access to your account then as the user above me pointed out.

[I WAS]

Origineel geplaatst door R A Z E R:

Origineel geplaatst door Amınaakee:

I actually blocked him several times but he still kept messaging me.

Make sure to follow the steps given by the person who replied to you first, as the scammer still has access to your account then as the user above me pointed out.

How do I remove the message on my profile? I did all the steps and how do I unblock my friends? How do I know if my account is safe?

[R A Z E R]

Origineel geplaatst door Amınaakee:

Origineel geplaatst door R A Z E R:

Seek help dude, for real.. Seek some actual ♥♥♥♥♥♥♥ help.. Showing actual dead people and mutilated corpses on here, what a sick individual you are.

Origineel geplaatst door R A Z E R:

Seek help dude, for real.. Seek some actual ♥♥♥♥♥♥♥ help.. Showing actual dead people and mutilated corpses on here, what a sick individual you are.

Do you know how you are?

?

[I WAS]

Origineel geplaatst door R A Z E R:

Origineel geplaatst door Amınaakee:

Do you know how you are?

?

How do I know if my account is safe?

[R A Z E R]

Origineel geplaatst door Amınaakee:

Origineel geplaatst door R A Z E R:

?

How do I know if my account is safe?

Your accouint should be safe when you have done all the steps above..

[Lilibet]

If you need help with Account Security or Recovery, please contact Steam Support:

https://help.steampowered.com/en/wizard/HelpWithAccount

Please describe the issue in detail. The Steam Support will be very willing to provide relevant assistance for your facing issue.

I've locked the thread as appealing via those methods is your best route forward.