grt73 Jan 19, 2024 @ 7:28am
CS2 says I have a VAC ban, Steam says I have a perma-ban
Hello, I recently (1 wk ago) got around to downloading CS2 after playing CS:GO (prime member) for years. I played a few deathmatches and then played 2 comp games over the weekend. The next time I opened the game, I see I have a VAC ban in CS2. Steam is telling me that I have a perma-ban for CS2 due to a VAC ban. Can someone tell me if this was an automatically generated ban? I have never once cheated or griefed in any game ever, let alone CS2. I only have like 80 total hours on the game (CS:GO + CS2) so its not like I have even played that much.

I believe this ban was made in error, but I do not know what to do next in this situation as there appears to be no way to contact valve to appeal this issue. I have contacted steam support, but no response. Please help.
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Showing 1-15 of 19 comments
Thermal Lance Jan 19, 2024 @ 7:31am 
You have a GAME ban which has nothing to do with this forum.

Game bans in CS2 ain't just for cheating.

Game bans in CS2 are permanent, non-negotiable and cannot be lifted by anyone, not even steam support.
grt73 Jan 19, 2024 @ 7:36am 
Originally posted by Thermal Pineapple:
You have a GAME ban which has nothing to do with this forum.

Game bans in CS2 ain't just for cheating.

Game bans in CS2 are permanent, non-negotiable and cannot be lifted by anyone, not even steam support.

If that's the case, then is there a more appropriate forum for me to post on?

If you're willing to help, is there any way of figuring out what happened? I haven't ever griefed or team-killed except on accident. I am struggling to figure out why I have been GAME banned. What are the common reasons people get GAME banned? I am not even that good at the game, so I don't know why it flagged me as someone that needed to be banned
d3str0y3r Jan 19, 2024 @ 7:48am 
Originally posted by grt73:
Originally posted by Thermal Pineapple:
You have a GAME ban which has nothing to do with this forum.

Game bans in CS2 ain't just for cheating.

Game bans in CS2 are permanent, non-negotiable and cannot be lifted by anyone, not even steam support.

If that's the case, then is there a more appropriate forum for me to post on?

If you're willing to help, is there any way of figuring out what happened? I haven't ever griefed or team-killed except on accident. I am struggling to figure out why I have been GAME banned. What are the common reasons people get GAME banned? I am not even that good at the game, so I don't know why it flagged me as someone that needed to be banned

No one here or for that matter Steam Support can help. Valve does not accept appeals or provide any details on what caused the ban.

All anyone can do is link you the the publicly available info.

https://help.steampowered.com/en/faqs/view/4E54-0B96-D0A4-1557
Last edited by d3str0y3r; Jan 19, 2024 @ 7:48am
Pscht Jan 19, 2024 @ 7:49am 
ALL bans showing on your profile are permanent, no matter what they are called.
Cathulhu Jan 19, 2024 @ 7:54am 
And i'm very sure that whatever the game says, it does not say VAC banned.
Thermal Lance Jan 19, 2024 @ 8:03am 
Originally posted by grt73:
Originally posted by Thermal Pineapple:
You have a GAME ban which has nothing to do with this forum.

Game bans in CS2 ain't just for cheating.

Game bans in CS2 are permanent, non-negotiable and cannot be lifted by anyone, not even steam support.

If that's the case, then is there a more appropriate forum for me to post on?

If you're willing to help, is there any way of figuring out what happened? I haven't ever griefed or team-killed except on accident. I am struggling to figure out why I have been GAME banned. What are the common reasons people get GAME banned? I am not even that good at the game, so I don't know why it flagged me as someone that needed to be banned
I wish I could. Believe me, I do. But, like everyone else in here, I can only share what is written in Steam's own documentation.
grt73 Jan 19, 2024 @ 8:06am 
Originally posted by Cathulhu:
And i'm very sure that whatever the game says, it does not say VAC banned.

Interestingly enough, it does:
"VAC: Valve Anti-Cheat You have been banned from playing on secure servers due to an infraction by this or a linked account."

and it links me to this resource, which is all about VAC bans:
https://help.steampowered.com/en/faqs/view/647C-5CC1-7EA9-3C29
Lufia Jan 19, 2024 @ 8:13am 
Originally posted by grt73:
Originally posted by Cathulhu:
And i'm very sure that whatever the game says, it does not say VAC banned.

Interestingly enough, it does:
"VAC: Valve Anti-Cheat You have been banned from playing on secure servers due to an infraction by this or a linked account."

and it links me to this resource, which is all about VAC bans:
https://help.steampowered.com/en/faqs/view/647C-5CC1-7EA9-3C29
You still only have one game ban.
Cathulhu Jan 19, 2024 @ 8:31am 
Originally posted by grt73:
Originally posted by Cathulhu:
And i'm very sure that whatever the game says, it does not say VAC banned.

Interestingly enough, it does:
"VAC: Valve Anti-Cheat You have been banned from playing on secure servers due to an infraction by this or a linked account."

and it links me to this resource, which is all about VAC bans:
https://help.steampowered.com/en/faqs/view/647C-5CC1-7EA9-3C29
Show a screenshot then.
grt73 Jan 19, 2024 @ 8:35am 
Originally posted by Cathulhu:
Originally posted by grt73:

Interestingly enough, it does:
"VAC: Valve Anti-Cheat You have been banned from playing on secure servers due to an infraction by this or a linked account."

and it links me to this resource, which is all about VAC bans:
https://help.steampowered.com/en/faqs/view/647C-5CC1-7EA9-3C29
Show a screenshot then.

I don't see a way to post a screenshot into this forum? Otherwise I would've
Last edited by grt73; Jan 19, 2024 @ 8:35am
Cathulhu Jan 19, 2024 @ 8:36am 
Press F12 (default binding) in the game, upload it using the Screenshot manager within the Steamclient and then link the uploaded image.

Like this:
https://steamcommunity.com/sharedfiles/filedetails/?id=3122473221
grt73 Jan 19, 2024 @ 8:54am 
Originally posted by Cathulhu:
Press F12 (default binding) in the game, upload it using the Screenshot manager within the Steamclient and then link the uploaded image.

Like this:
https://steamcommunity.com/sharedfiles/filedetails/?id=3122473221

Here is the screenshot, thanks for your help.
https://steamcommunity.com/profiles/76561198147794115/screenshot/2300843578703315100/
Cathulhu Jan 19, 2024 @ 9:14am 
And as i said, it does not say VAC banned anywere.
It's not even a red banner at the top that would be present if the account were VAC banned.
grt73 Jan 19, 2024 @ 9:20am 
Oh, thats strange that it would say "Valve anti cheat" and "you have been banned" even though it isn't a ban from Valve anti cheat. I did not realize that there is a red banner that pops up if someone gets "VAC banned"
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Date Posted: Jan 19, 2024 @ 7:28am
Posts: 19