I got banned because my account was stolen

[JokeR]

Hello steam support team, my account has been stolen for a long time, because my working life is fluctuating, I couldn't find much time to get it back. I just got my account back and I saw that I got vac ban in the csgo game, if you access my account activities, you will see the change of my account name and e-mail, it is not a cheat use on my side please help me this is not a cheating use made by me.

[Smuggy]

Account cheated = account banned.

Doesn't matter who was using it at the time. Make a new account and learn to secure it better.

[Zarineth]

Account hijacking is VERY easy to fake. Also you are responsible for security of your Steam account.
Your ban is correct and permanent.

[JokeR]

I think you should be authorized, since it is very easy to show the account as stolen, so why not look at the usage history and ip addresses, it's not something that happened to me. I didn't get banned because of my own fault.

[Zarineth]

Originally posted by JokeR:

I think you should be authorized, since it is very easy to show the account as stolen, so why not look at the usage history and ip addresses, it's not something that happened to me. I didn't get banned because of my own fault.

This is user only forum. No one here is authorized to do anything.
It is your fault. You gave away your login details somewhere. This is an only way of losing control over your account.

[JokeR]

Originally posted by Zarineth:

Originally posted by JokeR:

I think you should be authorized, since it is very easy to show the account as stolen, so why not look at the usage history and ip addresses, it's not something that happened to me. I didn't get banned because of my own fault.

This is user only forum. No one here is authorized to do anything.
It is your fault. You gave away your login details somewhere. This is an only way of losing control over your account.

In fact, at that time, a virus called trojan entered my computer "as a result of jokes from my friends" and if you are a little familiar with computers, you know that I got a trojan virus, you can lose all your account information over a few software.

[d3str0y3r]

Originally posted by JokeR:

I think you should be authorized, since it is very easy to show the account as stolen, so why not look at the usage history and ip addresses, it's not something that happened to me. I didn't get banned because of my own fault.

IP addresses mean nothing.... People can change their IP for free or next to nothing. Ever heard of a VPN?

It's easy to fake you account being stolen, in fact at one point Valve did remove bans from compromised accounts. Guess what? it got abused so now it is a zero tolerance policy.

[Wolf Knight]

https://steamcommunity.com/discussions/forum/9/882959527688934488/
https://support.steampowered.com/kb_article.php?ref=7849-RADZ-6869&l=

Vac bans are issued for known cheats being detected on the computer while the account was connected to a vac server.

Anything that tampers with protected game files is treated as a cheat regardless of it giving an advantage or not (skin changers, etc). Steam/Valve will not release any information about what was detected, that information will only help those that cheat and make cheats. VAC bans are delayed, what you were doing at the time of the ban being applied is unlikely to be what earned the ban

You are responsible for the security of the account and what is on the computer(s) the account uses. It does not matter who was using the account to cheat.

No one on the forums can remove nor investigate a ban. Only falsely applied VAC bans are removed automatically by the system at a later time.

This is not a ban appeal forum. You cannot appeal a VAC ban. Nothing you post is going to get the ban removed.

you had plenty of time to read how vac works and what the policy is. nothing is getting the ban removed

[JokeR]

Originally posted by d3str0y3r:

Originally posted by JokeR:

I think you should be authorized, since it is very easy to show the account as stolen, so why not look at the usage history and ip addresses, it's not something that happened to me. I didn't get banned because of my own fault.

IP addresses mean nothing.... People can change their IP for free or next to nothing. Ever heard of a VPN?

It's easy to fake you account being stolen, in fact at one point Valve did remove bans from compromised accounts. Guess what? it got abused so now it is a zero tolerance policy.

I understood, my friend, so the account was stolen and cheated was used without a joke, and I ate a vac ban because of this situation, and there is no turning back.

[JokeR]

Originally posted by Wolf Knight:

https://steamcommunity.com/discussions/forum/9/882959527688934488/
https://support.steampowered.com/kb_article.php?ref=7849-RADZ-6869&l=

Vac bans are issued for known cheats being detected on the computer while the account was connected to a vac server.

Anything that tampers with protected game files is treated as a cheat regardless of it giving an advantage or not (skin changers, etc). Steam/Valve will not release any information about what was detected, that information will only help those that cheat and make cheats. VAC bans are delayed, what you were doing at the time of the ban being applied is unlikely to be what earned the ban

You are responsible for the security of the account and what is on the computer(s) the account uses. It does not matter who was using the account to cheat.

No one on the forums can remove nor investigate a ban. Only falsely applied VAC bans are removed automatically by the system at a later time.

This is not a ban appeal forum. You cannot appeal a VAC ban. Nothing you post is going to get the ban removed.

you had plenty of time to read how vac works and what the policy is. nothing is getting the ban removed

thank you my friend for your interest

[JokeR]

So if you have information, can I continue to play csgo on an account with vac me?

[Zarineth]

Originally posted by JokeR:

So if you have information, can I continue to play csgo on an account with vac me?

I dunno. My engineer degree in IT isn't enough for complicated computer stuff like reading FAQ.

[Hammer Of Evil]

Originally posted by JokeR:

I think you should be authorized

i don't think so. it is irresponsible to not secure your account properly. learn a lesson.

Originally posted by JokeR:

In fact, at that time, a virus called trojan entered my computer "as a result of jokes from my friends"

then you should be angry with your friends. they got you permanently banned.

-regards

[Wock73]

Originally posted by JokeR:

Originally posted by Zarineth:

This is user only forum. No one here is authorized to do anything.
It is your fault. You gave away your login details somewhere. This is an only way of losing control over your account.

In fact, at that time, a virus called trojan entered my computer "as a result of jokes from my friends" and if you are a little familiar with computers, you know that I got a trojan virus, you can lose all your account information over a few software.

So in 2023 the cool prank is installing viruses to force a ban on a friend? When I was your age it was more like water balloons and kick me signs.

And I thought my friends sucked

[DEREK]

VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support. If a VAC ban is determined to have been issued incorrectly, it will automatically be removed.

[Figard]

I have the same problem since like 2 years lmao