My account got trade banned, csgo skins are gone and Steam account restricted even though i proved my innocent

[Wraxu]

my Steam account got Trade banned, most of my CSGO skins got taken away and Steam account got restricted. I bought a bloodsport MP7 on Steam market and a few weeks later i got an DM by a Steam worker. She framed that i am a fraud. So I proved her that i am the owner and also i proved her that i bought this skin from Steam communty market. And after 48 this case will be done. I went on vacation and now that I am back I see that I am still banned whats more frustrating is that my csgo skins are gone. I tried to contact the Steam Support but they didnt answer. If u guys can help me pls dm me on discord username: wraxu76

[Unn4m3d (♥AUT♥)]

This has nothing to do with VAC, and you do not have any Trade Bans showing on this account.

You got scammed. Steam Support NEVER sends you a regular message, they only work via the Support Ticket System and/or Community Messages.

Follow this:
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

[OPA]

Your account is compromised. Someone has access.

Work through Unn4m3d (♥AUT♥)'s list.

https://steamcommunity.com/sharedfiles/filedetails/?id=784477482

[Wraxu]

Will i get my skins back? I dont think they got my steam password. As i said they dm me and they wrote the stuff like i said. She said during investigation she wanted to transfer my skins to an account which i believed and i said idk how to do. Then she did it for me and asked for confirmation on my phone.

[Unn4m3d (♥AUT♥)]

Originally posted by Wraxu:

Will i get my skins back?

No. Secure your account with the steps above.

All items that were traded away are gone.

[d3str0y3r]

Originally posted by Wraxu:

Will i get my skins back?

No

Originally posted by Wraxu:

Then she did it for me and asked for confirmation on my phone.

Which means the scammer was already logged into your account.

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)