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It's automatic. But your ban is 348 days old, so if your ban was going to be removed, it would've already happened by now.
If the VAC was a mistake it would of been removed. Weather it’s cheats, skin changers, or anything that alters a protected game file; it will trigger a VAC ban. I don’t believe you one bit, OP.
Read EVERYTHING even the information contained within the links.
1 VAC ban on record | Info
349 day(s) since last ban
That ban is correct or it would've been automatically removed a LONG time ago, it will never be removed.
You may not have cheated on the account, but someone did and it doesn't matter who it was.
VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support....and also cannot be removed by anyone on this forum.
VAC bans are delayed from the time of the detection to the time that the ban is actually applied. What you were doing when the ban was applied, is irrelevant.
https://help.steampowered.com/en/faqs/view/571A-97DA-70E9-FF74
https://help.steampowered.com/en/faqs/view/647C-5CC1-7EA9-3C29
https://steamcommunity.com/discussions/forum/9/882959527688934488/
Why the account was banned:
all VAC bans come from the detection of a known cheat, whether it is used on the account itself or some sort of sharing has occurred (account, library, or phone number).
Users are responsible for the security of the account and all activity on the account.
vac only activates due to cheating.
the ban is permanent, as in, forever. eternity. till the heat death of the universe.
best regards in your merry vacmas.
This is how VAC works.
A cheat that is known to VAC is detected almost instantly. The account is then flagged for a ban. The application of the ban is what is delayed for the reason here:
It should be noted that VAC employs the use of delayed bans in order to disrupt the development process of cheats - a ban imposed today may have been the result of a cheat detected by VAC two weeks previously.
https://steamcommunity.com/discussions/forum/9/882959527688934488/
A random timer is probably set for the delay, when that timer runs out...ban is applied.
Feel free to chime in further, because what I just wrote IS actually how it works...
...or are you just flame-baiting?
https://steamcommunity.com/discussions/forum/9/4846392474904201492/#c4846392474904308685
Anything else?
349 day(s) since last ban
...and that is no "malfunction" not after nearly a year.
It certainly wasn't common sense to you, judging by your posts here...but solid C- trying to save face.
What's your endgame here? Ohh...you're schilling for the OP or are the OP on an alt account. (friedndlist)
I'm out.
Trolls gonna troll, cheaters gonna whine...and continue to cheat.