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ancelo13 Aug 23, 2021 @ 4:57pm
He sido baneado por error
Hola, soy administrador de un servidor privado llamado metin2, y uso cheat engine para testear la seguridad del juego, no estaba enterado que esto afecta en steam (mas bien no lo tome en cuenta ya que todo tiene un hackshield o anti-hack...) el juego Tower Unite lo compre hace poco y estaba jugando con el programa abierto, y cuando se cerro el juego me tiro un error, ahi me di cuenta que Cheat Engine estaba abierto, me gustaria saber si existe reembolso por el juego ya que page para jugarlo, o reinicio de mi personaje (Como GTA 5) o simplemente quitar el bloqueo, gracias y espero su pronta respuesta, esta bastante interesante el juego.
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Showing 1-11 of 11 comments
KWYIBO Aug 23, 2021 @ 5:34pm 
Originally posted by ancelo13:
... y uso cheat engine para testear la seguridad del juego...


Luego entonces esta bien aplicado el vac...


NO existen reembolsos a juegos con letras rojas... lee la información que esta en tu mismo perfil...
ancelo13 Aug 23, 2021 @ 5:37pm 
Saludos, pues la advertencia esta en naranja, significa algo? no suelo usar steam
C²C^Guyver |NZB| Aug 23, 2021 @ 5:46pm 
Originally posted by ancelo13:
Saludos, pues la advertencia esta en naranja, significa algo? no suelo usar steam

Cheat Engine only causes a VAC ban when it is used to cheat on a VAC enabled game, in a VAC secured server.

Leaving it open causes a VAC error.

Stop cheating.

The ban WILL NOT be removed.

https://support.steampowered.com/kb_article.php?ref=7849-RADZ-6869
https://support.steampowered.com/kb_article.php?ref=4044-qdhj-5691


Read. The ban is permanent and you will not receive a refund. <<<----
Last edited by C²C^Guyver |NZB|; Aug 23, 2021 @ 6:12pm
ancelo13 Aug 23, 2021 @ 6:02pm 
Then I would like my money back, I bought it only yesterday ...
C²C^Guyver |NZB| Aug 23, 2021 @ 6:09pm 
Originally posted by ancelo13:
Then I would like my money back, I bought it only yesterday ...
:steamfacepalm:

lol?

No.

"The ban is permanent and you will not receive a refund."

BLOQUEOS POR VAC
Si te han bloqueado por VAC (el sistema antitrampas de Valve) en un juego, pierdes el derecho al reembolso de ese juego.

https://store.steampowered.com/steam_refunds/?l=spanish
Last edited by C²C^Guyver |NZB|; Aug 23, 2021 @ 6:19pm
ancelo13 Aug 23, 2021 @ 6:25pm 
What a stupid thing.
Mr.Kim Aug 23, 2021 @ 6:52pm 
Originally posted by ancelo13:
What a stupid thing.
It's part of policy and you agreed with Steam Subscriber Agreement.
KWYIBO Aug 23, 2021 @ 6:54pm 
Originally posted by ancelo13:
What a stupid thing.
....

El sistema funciona, prueba de ello, es que admites el uso de trampas y el sistema lo detecto....

Hay tolerancia cero a quien tenga letras rojas...
C²C^Guyver |NZB| Aug 23, 2021 @ 7:02pm 
Originally posted by ancelo13:
What a stupid thing.
Yes, cheating and then expecting to get a refund, is stupid.
DeltaHL Aug 23, 2021 @ 7:26pm 
There isn't much you can do. But talk to the Steam Support and mention you kept Cheat Engine opened by mistake, you didn't attach it to Tower Unite and say you were using it to test a Metin 2 private server while having Tower Unite opened in background. You'll get automated replies, but don't give up until you get a message from the actual support. They say they don't remove bans, but they actually do in some cases.
Last edited by DeltaHL; Aug 23, 2021 @ 7:30pm
Silicon Vampire Aug 23, 2021 @ 7:32pm 
Originally posted by DeltaHL:
There isn't much you can do. But talk to the Steam Support and mention you kept Cheat Engine opened by mistake, you didn't attach it to Tower Unite and say you were using it to test a Metin 2 private server while having Tower Unite opened in background. You'll get automated replies, but don't give up until you get a message from the actual support. They say they don't remove bans, but they actually do in some cases.


No, support can’t remove either VAC or game bans.
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Date Posted: Aug 23, 2021 @ 4:57pm
Posts: 11