My PUBG is still BANNED.

[NOMAD]

Hi! Can i do something about this? My PUBG was VAC banned because it was hijacked. But i got it back. After i got it back, my PUBG was banned. Then i appealed my ban issue. According to the PUBG support my account will be unbanned after 48 hours. It's been 72 hours but my account was still banned. Can someone help me to this?

[mag1str]

ай донт ноу почему

[Cathulhu]

Game ban, not a VAC ban. PUBG does not even use VAC.
Your ban has nothing to do with VAC, or this forum.

[ReBoot]

Publicado originalmente por Maneki:

Hi! Can i do something about this? My PUBG was VAC banned because it was hijacked. But i got it back. After i got it back, my PUBG was banned. Then i appealed my ban issue. According to the PUBG support my account will be unbanned after 48 hours. It's been 72 hours but my account was still banned. Can someone help me to this?

It will remain banned. I've seen their support page a while ago and their policy on stolen accounts is the usual "your account->your responsibility->your problem if you ♥♥♥♥ up".

[NOMAD]

Publicado originalmente por Cathulhu:

Game ban, not a VAC ban. PUBG does not even use VAC.
Your ban has nothing to do with VAC, or this forum.

Base on the email. My account will be unbanned after 48 hours. But it's still banned. It's been 72 hours.

[ReBoot]

Publicado originalmente por Maneki:

Publicado originalmente por Cathulhu:

Game ban, not a VAC ban. PUBG does not even use VAC.
Your ban has nothing to do with VAC, or this forum.

Base on the email. My account will be unbanned after 48 hours. But it's still banned. It's been 72 hours.

What email?

[NOMAD]

Publicado originalmente por ReBoot:

Publicado originalmente por Maneki:

Hi! Can i do something about this? My PUBG was VAC banned because it was hijacked. But i got it back. After i got it back, my PUBG was banned. Then i appealed my ban issue. According to the PUBG support my account will be unbanned after 48 hours. It's been 72 hours but my account was still banned. Can someone help me to this?

It will remain banned. I've seen their support page a while ago and their policy on stolen accounts is the usual "your account->your responsibility->your problem if you ♥♥♥♥ up".

Base on the email. My account will be unbanned after 48 hours. But it's still banned. It's been 72 hours.

[ReBoot]

Publicado originalmente por Maneki:

Publicado originalmente por ReBoot:

It will remain banned. I've seen their support page a while ago and their policy on stolen accounts is the usual "your account->your responsibility->your problem if you ♥♥♥♥ up".

Base on the email. My account will be unbanned after 48 hours. But it's still banned. It's been 72 hours.

As I just said

Publicado originalmente por ReBoot:

What email?

[NOMAD]

Publicado originalmente por ReBoot:

Publicado originalmente por Maneki:

Base on the email. My account will be unbanned after 48 hours. But it's still banned. It's been 72 hours.

As I just said

Publicado originalmente por ReBoot:

What email?

This is what they said

"Hello Survivor,

Thanks for your patience.

After investigating, we identified that your account was hacked and have lifted the ban as a one-time exception. To continue enjoying the game please make sure that your Steam account is safeguarded.

However, depending on your time zone the unbanning of your account may take 24 to 48hrs to reflect in the game. Please try logging in after 48hrs to continue enjoying the game.

Your support towards our fair play policy is much appreciated. Please let us know if you have any other feedback, questions or comments. We’d be happy to assist you in any way we can.

PLAYERUNKNOWN'S BATTLEGROUNDS
---------------------------------------------
NOT JUST A GAME, THIS IS BATTLE ROYAL

[ReBoot]

Publicado originalmente por Maneki:

Publicado originalmente por ReBoot:

As I just said

This is what they said

"Hello Survivor,

Thanks for your patience.

After investigating, we identified that your account was hacked and have lifted the ban as a one-time exception. To continue enjoying the game please make sure that your Steam account is safeguarded.

However, depending on your time zone the unbanning of your account may take 24 to 48hrs to reflect in the game. Please try logging in after 48hrs to continue enjoying the game.

Your support towards our fair play policy is much appreciated. Please let us know if you have any other feedback, questions or comments. We’d be happy to assist you in any way we can.

PLAYERUNKNOWN'S BATTLEGROUNDS
---------------------------------------------
NOT JUST A GAME, THIS IS BATTLE ROYAL

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

[NOMAD]

Publicado originalmente por ReBoot:

Publicado originalmente por Maneki:

This is what they said

"Hello Survivor,

Thanks for your patience.

After investigating, we identified that your account was hacked and have lifted the ban as a one-time exception. To continue enjoying the game please make sure that your Steam account is safeguarded.

However, depending on your time zone the unbanning of your account may take 24 to 48hrs to reflect in the game. Please try logging in after 48hrs to continue enjoying the game.

Your support towards our fair play policy is much appreciated. Please let us know if you have any other feedback, questions or comments. We’d be happy to assist you in any way we can.

PLAYERUNKNOWN'S BATTLEGROUNDS
---------------------------------------------
NOT JUST A GAME, THIS IS BATTLE ROYAL

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Publicado originalmente por ReBoot:

Publicado originalmente por Maneki:

This is what they said

"Hello Survivor,

Thanks for your patience.

After investigating, we identified that your account was hacked and have lifted the ban as a one-time exception. To continue enjoying the game please make sure that your Steam account is safeguarded.

However, depending on your time zone the unbanning of your account may take 24 to 48hrs to reflect in the game. Please try logging in after 48hrs to continue enjoying the game.

Your support towards our fair play policy is much appreciated. Please let us know if you have any other feedback, questions or comments. We’d be happy to assist you in any way we can.

PLAYERUNKNOWN'S BATTLEGROUNDS
---------------------------------------------
NOT JUST A GAME, THIS IS BATTLE ROYAL

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Yes, i already told that it's been 72 hours but my account is still banned. I just want to unbanned my account. Because my account was fckin hijacked.

[ReBoot]

Publicado originalmente por Maneki:

Yes, i already told that it's been 72 hours but my account is still banned. I just want to unbanned my account. Because my account was fckin hijacked.

Well, when have you told them that?

[J4MESOX4D]

Publicado originalmente por Maneki:

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Yes, i already told that it's been 72 hours but my account is still banned. I just want to unbanned my account. Because my account was fckin hijacked.

You're lucky because usually they wont unban under these circumstances https://support.pubg.com/hc/en-us/articles/115004167274-If-an-account-was-hacked-scammed-and-then-illegal-programs-were-used-will-the-account-get-banned-

PUBG support is abysmal though and people have been promised to have their ban removed and this has never happened.

Keep waiting but if the ban doesn't lift then there's nothing you can do as that falls in line with their original policy regardless of what someone in their customer services said.

[Brian9824]

Publicado originalmente por Maneki:

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Yes, i already told that it's been 72 hours but my account is still banned. I just want to unbanned my account. Because my account was fckin hijacked.

No one here can do anything. You got a GAME ban, not a VAC ban. Nothing to do with steam and its up to the PUBG dev's to unban you. Steam can't do anything about it. So post in the PUBG forums about it

[C²C^Guyver |NZB|]

Publicado originalmente por Maneki:

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Publicado originalmente por ReBoot:

Ok, so you found that by now, their email is kinda false. HAVE YOU TOLD THEM THAT? Reply to that email asking WTF is going on. You know, tell them that the situation isn't cleared. TALK TO THE PEOPLE IN POWER TO DO SOMETHING FOR YOU!

Yes, i already told that it's been 72 hours but my account is still banned. I just want to unbanned my account. Because my account was fckin hijacked.

Look at your profile. Your ban is 72 days old....not hours.

[Mr.Kim]

Which in that case, it's sill permanent ban after 72 days.

Nothing you can do about Game Ban by PUBG Developer in this forum section and anywhere else.