My steam accounts keep getting vac banned.

[✪ kol baba]

Today, woke up, to see my new steam account has gotten banned, I had 2 other steam accounts, I did cheat on the first one which was years ago, then decided to open a new one, and that one got banned, after playing with the VAC still on my profile, I decided to open a new one fresh from the start, today I just woke up, and saw that this new steam account, has gotten Vac banned too, and I am sure, I've never ever used hacks again on any games, what might be the cause, and is there any way I can contact Steam Support to get help, and remove the Vac ban?

[Bee🐝]

From the FAQ: https://support.steampowered.com/kb_article.php?ref=4044-qdhj-5691

VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support.

If a VAC ban is determined to have been issued incorrectly it will automatically be removed. If you wish to discuss Valve Anti-Cheat with the community, you may do so here.

If you didn't cheat then you should clean your PC of anything that might be dodgy and check that your account is still secure.

[✪ kol baba]

:UPDATE: I did share library from the other VAC banned account, I don't know if that's the reason why this one got banned too, but if there's anyway I can get in contact with any Steam Agent, please let me know.

[Yasahi]

VAC bans are permanent, Support won't remove them.

As to you getting banned on a new account, you most likely have something left from the cheats you used before. It's being detected and you get banned.

If you don't know what it is, formatting might be the only way to do it. If you do know, remove the files etc. that are causing it.

Originally posted by kol baba:

:UPDATE: I did share library from the other VAC banned account, I don't know if that's the reason why this one got banned too, but if there's anyway I can get in contact with any Steam Agent, please let me know.

"Steam Agents" don't exist. Steam Support won't help you with your ban. Begging for something like this is like painting a target on your forehead. You're making yourself an easy target for scammers who claim to be Steam Admins/Agents/Support and then they have you pay them or just hijack your account.

[✪ kol baba]

Originally posted by Beezzi:

Yes, I have read that VAC Bans are not removable, but I don't think I have deserved to be banned on 2 accounts, which on both I have spent money on

[Brujeira]

Guess you didn’t reformat the machine to remove all traces of the cheats. No, just uninstalling them isn’t enough as they can be poorly written and won’t uninstall cleanly. VAC picks up on those traces and bang, you’re banned again.

Wipe the machine and reinstall everything from scratch. Use this handy utility to take backups of your save game data first though.

https://www.gamesave-manager.com/

[かぐや]

Originally posted by kol baba:

:UPDATE: I did share library from the other VAC banned account, I don't know if that's the reason why this one got banned too, but if there's anyway I can get in contact with any Steam Agent, please let me know.

VAC bans aren't contagious through Steam family sharing.

[✪ kol baba]

Originally posted by Yasahi:

VAC bans are permanent, Support won't remove them.

As to you getting banned on a new account, you most likely have something left from the cheats you used before. It's being detected and you get banned.

If you don't know what it is, formatting might be the only way to do it. If you do know, remove the files etc. that are causing it.

I have performed a hard reset on the PC after the First VAC ban occured, I am sure that there is no suspicious file or anything that might get me banned

[✪ kol baba]

Originally posted by Brujeira:

I have performed a hard reset on the PC after the First VAC ban occured, I am sure that there is no suspicious file or anything that might get me banned

[Bee🐝]

If your PC is clean, you didn't cheat and your account is secure, then the auto system will remove the VAC. So...just wait it out I guess?

Nothing else to do really.

[✪ kol baba]

Originally posted by Beezzi:

If your PC is clean, you didn't cheat and your account is secure, then the auto system will remove the VAC. So...just wait it out I guess?

Nothing else to do really.

So there's hope of the VAC getting removed?

[Brujeira]

Originally posted by kol baba:

Originally posted by Yasahi:

VAC bans are permanent, Support won't remove them.

As to you getting banned on a new account, you most likely have something left from the cheats you used before. It's being detected and you get banned.

If you don't know what it is, formatting might be the only way to do it. If you do know, remove the files etc. that are causing it.

I have performed a hard reset on the PC after the First VAC ban occured, I am sure that there is no suspicious file or anything that might get me banned

VAC considers something on your system to be suspicious even if you don’t. The thing is that the account is only 10 days old which suggests that whatever VAC feels it found is already very well known.

Time to do another wipe, a full one this time and manually too. Make sure that you have a CD or USB copy of Windows that you can reinstall from, make a bootable drive on a USB stick, boot from that and reformat all the machine’s internal drives. Start from scratch.

[✪ kol baba]

#Another UPDATE: I just had a look on the VAC thing on Steam, and it said that using the same Number from a vac banned account can get the other steam account banned too, is that real? If so, then yes I did have the old number used on the new account too...

[Brujeira]

Originally posted by kol baba:

#Another UPDATE: I just had a look on the VAC thing on Steam, and it said that using the same Number from a vac banned account can get the other steam account banned too, is that real? If so, then yes I did have the old number used on the new account too...

Only if the accounts were linked by phone number when the cheating was detected. That account is 10 days old so...

[✪ kol baba]

Originally posted by Brujeira:

Only if the accounts were linked by phone number when the cheating was detected. That account is 10 days old so...

The cheating happend way back on 2017, when I got Vac banned for the first time, then the second time I made another account, I used the same number that I had in the first account, AFTER the second VAC ban, I used the same number for the third time, since that's basically my only phone number to enable Steam Guard.

[Brujeira]

Originally posted by kol baba:

Originally posted by Brujeira:

Only if the accounts were linked by phone number when the cheating was detected. That account is 10 days old so...

The cheating happend way back on 2017, when I got Vac banned for the first time, then the second time I made another account, I used the same number that I had in the first account, AFTER the second VAC ban, I used the same number for the third time, since that's basically my only phone number to enable Steam Guard.

Which is perfectly fine. There’s still something on a machine that you’re using though. You are only using the account on that machine and no others, right?