BURNT RICE Nov 19, 2016 @ 3:18pm
VAC trade ban for CSGOPOINTS
Someone at Valve decided few hours ago to trade ban all of our trading bots. They have even banned unused Steam accounts, which never made a single trade. Some of the suspended accounts were created 5 days ago and the Steam Guard restriction does not allow trading before that 15 days limit.

- We are not CS GO gambling related, since the users earn free points for participating in surveys.

- All our Steam accounts have never accepted virtual items from users. They only give items.

- We have actually deposited many money into the Steam wallets to buy the user rewards. So Steam itself profited a lot from our website.

We have already an open support ticket with Steam to hopefully resolve this issue ASAP, so that all users can get the open rewards, which are now stuck in the Steam accounts.

If you want to support us in this case, you should contact the Steam support as well, to get some attention in this case.

https://help.steampowered.com/
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Silicon Vampire Nov 19, 2016 @ 3:30pm 
I do not see where any of the forums can help you.

http://store.steampowered.com/subscriber_agreement/

4. ONLINE CONDUCT, CHEATING AND ILLEGAL BEHAVIOR

Your online conduct and interaction with other Subscribers should be guided by common sense and basic etiquette. Specific requirements may also be found in the Steam Online Conduct rules at http://steampowered.com/index.php?area=online_conduct, other Rules of Use, the Subscription Terms, or in terms of use imposed by third parties who host particular games or other services.

Steam and the Content and Services may include functionality designed to identify software or hardware processes or functionality that may give a player an unfair competitive advantage when playing multiplayer versions of any Content and Services or modifications of Content and Services (“Cheats”). You agree that you will not create Cheats or assist third parties in any way to create or use Cheats. You agree that you will not directly or indirectly disable, circumvent, or otherwise interfere with the operation of software designed to prevent or report the use of Cheats. You acknowledge and agree that either Valve or any online multiplayer host may refuse to allow you to participate in certain online multiplayer games if you use Cheats in connection with Steam or the Content and Services. Further, you acknowledge and agree that an online multiplayer host may report your use of Cheats to Valve, and Valve may communicate your history of use of Cheats to other online multiplayer hosts. Valve may terminate your Account or a particular Subscription for any conduct or activity that Valve believes is illegal, constitutes a Cheat, or otherwise negatively affects the enjoyment of Steam by other Subscribers. You acknowledge that Valve is not required to provide you notice before terminating your Subscriptions(s) and/or Account, but it may choose to do so.

You may not use Cheats, automation software (bots), mods, hacks, or any other unauthorized third-party software, to modify or automate any Subscription Marketplace process.
Cathulhu Nov 19, 2016 @ 3:42pm 
VAC has nothing to do with trade bans.
It's Valve Anti Cheat, not Valve Anti Trade.
this part is stellar TBH
"You may not use Cheats, automation software (bots), mods, hacks, or any other unauthorized third-party software, to modify or automate any Subscription Marketplace process."
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Date Posted: Nov 19, 2016 @ 3:18pm
Posts: 3