Todas as discussões > Fóruns Steam > Steam Mobile > Detalhes do tópico
Acciodide 17 out. 2023 às 5:49
[Steam Guard]QR code scanning problem on Huawei phone
Hi, I recently found an issue when using Steam Guard Mobile Authenticator enabled. I'm using a Chinese Huawei phone, which for some well known reason doesn't use the Google Play services framework in it. This has caused me to not be able to use the Steam Guard's QR code scanning login feature, and I wonder if a software engineer can fix this problem. This is not just a personal problem for me, as I have found that many steam users in China have had their accounts stolen and inventory sold after logging in at internet cafes. I'm curious if being able to scan the QR code to log in would reduce this from happening.
你好,最近我在使用steam令牌登录验证时发现了一个问题。我使用的是中国的华为手机,因为一些众所周知的原因,华为手机中没有使用谷歌服务框架。这导致了我不能使用steam令牌的扫二维码登录功能,不知道软件工程师能不能解决这个问题。这不仅仅是我个人的问题,因为我发现在中国有许多steam用户在网吧登录后被盗用账号和售卖库存。我好奇如果可以扫二维码登录是否可以减少发生这种情况。
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Fearagen 17 out. 2023 às 23:18 
Unfortunately, I'm not a software engineer, but I can offer some suggestions that might help.

Firstly, have you tried reaching out to Steam Support? They might be aware of this issue and could provide guidance or a potential solution. Additionally, consider checking if there are any alternative authenticator apps that are compatible with your Huawei phone and can be used with Steam. Some third-party authenticator apps might not rely on Google Play services.

Since this seems to be a common issue for Huawei users in China, you might find relevant discussions or solutions in online forums or communities specific to your phone model or region.

In the meantime, to enhance the security of your Steam account, make sure you have a strong and unique password. Enabling two-factor authentication, even if it's not through QR code scanning, adds an extra layer of security.
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Todas as discussões > Fóruns Steam > Steam Mobile > Detalhes do tópico
Postado a: 17 out. 2023 às 5:49
Comentários: 1