Can't Remove Steam Guard Mobile Authenticator

[76561198202493173]

i was try to Remove Steam Guard Mobile Authenticator on my other ID, because i can't loggin with it. when i try to remove it, it say "An error occurred trying to handle that request. Please give us a few minutes and try again"

i can't loggin on my phone too, so what i do ?

[76561198202493173]

where is the steam support ? no one ?

[76561198203288959]

dfdfdf

[PingPong]

i'm on the same boat like you ! I want to remove that buggy mobile authenticator ! but i cannot do it coz of that error :(

[76561198202493173]

and then steam support not do anything. lol la
I feel very aggrieved omg...

[Grethe]

Same error here, on one of my account.. What to do?

[Pigeon]

:P

[Pigeon]

:)
;)

[JetZeq*]

Try to take mail to the support department

[Gobu]

take it easy bro :)

[76561198202493173]

it was 1 month and u still say take easy . =))

[Jercouzen]

Getting the same error. No response from support as well.

[Ice]

；）

[Jercouzen]

The ones with beta participation active get a web-based recovery (help.steampowered.com in a Steam-wrapped browser), while non-beta users get a client-based recovery interface that requires SMS only.

For those still locked out by the mobile authenticator, and still have a phone number attached, you can just clean uninstall Steam to remove the beta settings. Install Steam again, then use the client-based recovery.

[76561198202493173]

u was try and it can ?

[Jercouzen]

Yes, it works. Just make sure your mobile number is still attached to the account. Just do a clean re-install of Steam to disable beta participation. After that, follow the retrieval steps on the client login screen.