Rimuru Oct 31, 2015 @ 5:14pm
Error in Confirmation page in Mobile Authenticator on iOS
Hello! I'm using Steam mobile on my iphone5s and wanted to trade with someone.
Steam asks me to confirm the trade on my mobile but when I click the push notification i get "There was a problem loading confirmation page". I check my emails as a fallback but still I didn't get a trade confirmation when using steam mobile. I had to remove my phone from 2 auth (because trading just won't work no matter how much i waited and re-tried), and it solved the problem. I now get confirmation emails, but removing 2 auth really is a problem for me. Please fix it! :sad_creep:
Last edited by Rimuru; Nov 1, 2015 @ 7:07am
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Showing 1-15 of 17 comments
Dan C. Nov 1, 2015 @ 6:51am 
I'm having the same problem! I keep having to remove my phone from authorization. I have an iphone5c
Sarini Nov 1, 2015 @ 7:04am 
i am having the same problem!
Trash Nov 1, 2015 @ 8:03am 
same here ! problem is i can't access my previous phone !!! :(
Kronhjort Nov 1, 2015 @ 8:30am 
same problem here
Rimuru Nov 2, 2015 @ 3:57am 
Im kind of relieved that im not the only one who got this error :spikehair:
Maxඞ Nov 3, 2015 @ 9:45am 
I was having this problem on my iPhone 5 as well. I had not updated the app for about a month and I noticed there was an update for the Steam Mobile app. I updated it and I no longer have this problem, you might try the same and see if its not just an outdated version thats causing your problem.
Dan C. Nov 3, 2015 @ 9:54am 
Thanks, that makes a lot of sense! Hopefully I'll have it working soon.:NorminOrange:
Speirs Dec 4, 2015 @ 8:14pm 
I am having this issue aswell. Do you guys know if I could switch back to email confirmation and not get a temporary trade ban?
Dan C. Dec 4, 2015 @ 11:08pm 
I've switched back to email half a dozen times and not received a trade ban. Though, I will say, when the incentive of saving money on the market came I decided I would give it one more go. I updated my ios updated my app and password protected my phone. One or all of those things worked and mobile authenticator works most of the time. Sometimes I need to restart my phone when it glitches. Hope this helps.

Correction: I have not swtitched back to email while the promotion was in effect. I did all that stuff to get it worked before I tried mobile authenticator again.
Last edited by Dan C.; Dec 4, 2015 @ 11:13pm
trinner Dec 9, 2015 @ 7:01am 
same error. valve sucks bad :(
FRN Dec 9, 2015 @ 11:18am 
:yay:
Last edited by FRN; Dec 9, 2015 @ 11:18am
Rush Jan 9, 2016 @ 3:54pm 
Take Timezone to automatic and it works for Android and iOS !
Tadlicated Mar 19, 2016 @ 8:49pm 
♥♥♥♥♥♥♥ hell, I'm using an iPhone 4.... Thing is, i can't update it anymore. ♥♥♥♥♥♥♥ Valve never spending a cent again. This is pretty much why i stopped spending money on Valve and switched to buying origin games,
blacklabel™ Mar 30, 2016 @ 5:32pm 
Originally posted by Rush:
Take Timezone to automatic and it works for Android and iOS !
I know this thread is old... but this helped such a lot man. <3
My timezone is automatic and it is still boken! ghel please
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Date Posted: Oct 31, 2015 @ 5:14pm
Posts: 17