Mobile Authenticator Scam

[|N A T E|]

Recently my steam account has been locked because of suspicious activity and it told me to confirm a trade on the steam app so I did ( I don't have a screen shot of the tab) the tab later said that my items will be returned in three days I went to go and check my recent trades and a trade was sent to this account http://steamcommunity.com/profiles/76561198275827455 after that I went to go and check my ani-virus software and it detected malware so the malware decided to lock my account and send a trade link and I fell for it and lost over $100 so please if you run into this problem don't accept the trade and disinfect your computer, remember to change your password for your account and please use steam guard.

[Integra-128K]

what anti-virus do you have i have this and need help

[|N A T E|]

Originally posted by Integra:

what anti-virus do you have i have this and need help

I have kaspersky for an anti but in order to get rid of the malware i factory reset my pc

[Skywalker]

So basically you had the steam app and you still got scammed?

Given how annoying this app is for people who know what they are doing (or think they do), the least we could expect is that it would be fool-proof...

[|N A T E|]

Originally posted by Skywalker:

So basically you had the steam app and you still got scammed?

Given how annoying this app is for people who know what they are doing (or think they do), the least we could expect is that it would be fool-proof...

Yes, i fooleshly accepted the trade to unlock my account.. which it did so but at the cost of my skins.

[Cheap Trick]

Valve, I think it's time for 3FA.

[Integra-128K]

dont worry i got rid of it with malwarebytes

[|N A T E|]

Originally posted by Integra:

dont worry i got rid of it with malwarebytes

Okay, did you lose anything?

[Integra-128K]

no just my games dowloads but no skins ;)

[|N A T E|]

Good to hear

[Sludge Metal Mike]

Originally posted by |CladOhio17|:

Originally posted by Skywalker:

So basically you had the steam app and you still got scammed?

Given how annoying this app is for people who know what they are doing (or think they do), the least we could expect is that it would be fool-proof...

Yes, i fooleshly accepted the trade to unlock my account.. which it did so but at the cost of my skins.

As long as you know getting scammed is your own fault.

Kaspersky pairs nicely with malwarebytes

[|N A T E|]

Originally posted by Sludge Metal Mike:

Originally posted by |CladOhio17|:

Yes, i fooleshly accepted the trade to unlock my account.. which it did so but at the cost of my skins.

As long as you know getting scammed is your own fault.

Kaspersky pairs nicely with malwarebytes

Yes i relize it was my own fault

[pab<3River]

Originally posted by Cheap Trick:

Valve, I think it's time for 3FA.

LOL

[Rusty]

I wish I would of saw this thread earlier. About 2 weeks ago i had the same thing happen but i never traded with the account. Literally yesterday it came up again and steam never answered my ticket so I just accepted it. Again i wish i saw this thread sooner a cause i lost over 300 bucks on skins. I'm going to wipe my drive when i get back home, but did you hear anything from support or did you get anything back? Literally any info you can provide with anything that happened after the trade would be helpful. Thank you and i know feel your pain man.

[|N A T E|]

Originally posted by Rusty PipBoy:

I wish I would of saw this thread earlier. About 2 weeks ago I had the same thing happen but I never traded with the account. Literally yesterday it came up again and steam never answered my ticket so I just accepted it. Again I wish I saw this thread sooner a cause I lost over 300 bucks on skins. I'm going to wipe my drive when i get back home, but did you hear anything from support or did you get anything back? Literally any info you can provide with anything that happened after the trade would be helpful. Thank you and i know feel your pain man.

The account that has taken my items never traded them back although it has been banned. You should report the account and provide as much information about the trade history http://steamcommunity.com/profiles/371918937263920222/inventoryhistory/ and details of the scam
Ex Thank you for contacting Steam Support.

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URL: http://support.steampowered.com/kb_article.php?ref=7480-WUSF-3601

Example scans:
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I am sorry to tell you but you cannot get your items back valve has recently changed their item restoration policy https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003 hopefully valve can figure out away to stop this.

[Rusty]

I really do appreciate the response man. And yeah I hope they can too. Well rip $300+ in items.