RuNe N00b Jul 14, 2016 @ 3:34pm
How to change phone number using textnow.com?
My phone number has recently been changed due to being inactive on TextNow. I can now no longer receive the SMS to remove it. I even tried contacting the support on TextNow, but they didn't seem to help any. Is there any way to change phone number without SMS or a service provider?
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Showing 1-15 of 23 comments
ED13 Jul 14, 2016 @ 3:52pm 
Contact Steam Support for help.

From the Steam Support Article - Steam Guard Mobile Authenticator

Help, I lost (or sold) my phone and can't log in! What do I do?
If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.

If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Contact Steam Support" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.

How do I remove the phone number from my account?
Log into the store in a browser, then:
Go to your Account details (viewable under your account name, near the top of the web page).
Click on Manage your phone.
Click on Remove phone.
You can remove the phone by typing in the current code from your Authenticator, or by sending your phone an SMS code. Choose one of these options and follow the instructions.

I'm getting a new phone soon. What do I need to do?
If you have two factor authentication enabled on your old phone, you should:
Disable the authenticator (go to the Steam Guard menu and choose a different Steam Guard method)
Log out of your account (go to the Log Out menu on iOS, or go to Settings / Log Out on the Android app).
Before you sell or give your phone away, we recommend doing a factory reset on it and removing personal information.
Last edited by ED13; Jul 14, 2016 @ 3:54pm
RuNe N00b Jul 14, 2016 @ 4:12pm 
Originally posted by CULTSHITED13:
Contact Steam Support for help.

From the Steam Support Article - Steam Guard Mobile Authenticator

Help, I lost (or sold) my phone and can't log in! What do I do?
If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.

If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Contact Steam Support" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.

How do I remove the phone number from my account?
Log into the store in a browser, then:
Go to your Account details (viewable under your account name, near the top of the web page).
Click on Manage your phone.
Click on Remove phone.
You can remove the phone by typing in the current code from your Authenticator, or by sending your phone an SMS code. Choose one of these options and follow the instructions.

I'm getting a new phone soon. What do I need to do?
If you have two factor authentication enabled on your old phone, you should:
Disable the authenticator (go to the Steam Guard menu and choose a different Steam Guard method)
Log out of your account (go to the Log Out menu on iOS, or go to Settings / Log Out on the Android app).
Before you sell or give your phone away, we recommend doing a factory reset on it and removing personal information.
My reply email back literally only says
Hello,

Thank you for submitting your question to our staff.
pinkxzy Oct 16, 2016 @ 7:31pm 
I've got the exact same problem... Sorry I do not have a solution yet.
ReBoot Oct 16, 2016 @ 11:34pm 
Well, wait til a staff member gets to read your ticket.
datæ Oct 17, 2016 @ 11:45am 
Do not use free SMS websites for Steam Guard. Use a real phone. This is your responsibility.
ReBoot Oct 17, 2016 @ 12:23pm 
Good point. Those SMS web sites can result in a VAC ban.
datæ Oct 17, 2016 @ 12:24pm 
Originally posted by ReBoot:
Good point. Those SMS web sites can result in a VAC ban.
That too.
Originally posted by ReBoot:
Good point. Those SMS web sites can result in a VAC ban.
That's Ridiculous! How are people with unlocked phones and using apps like TextNow supposed to get steam guard? Not everyone is made of ♥♥♥♥♥♥♥ money and can afford a phone with a plan!
datæ Aug 13, 2017 @ 8:16pm 
Originally posted by ReBoot:
Good point. Those SMS web sites can result in a VAC ban.
That's Ridiculous! How are people with unlocked phones and using apps like TextNow supposed to get steam guard? Not everyone is made of ♥♥♥♥♥♥♥ money and can afford a phone with a plan!
You have the money to pay for internet. How come?
Originally posted by ((( Summer Chick ))):
That's Ridiculous! How are people with unlocked phones and using apps like TextNow supposed to get steam guard? Not everyone is made of ♥♥♥♥♥♥♥ money and can afford a phone with a plan!
You have the money to pay for internet. How come?
No I don't, I'm 24 living with my parents and they pay the internet bill if I take care of the dishes. Not that that matters.
999999999 Aug 13, 2017 @ 9:56pm 
Originally posted by ((( Summer Chick ))):
You have the money to pay for internet. How come?
No I don't, I'm 24 living with my parents and they pay the internet bill if I take care of the dishes. Not that that matters.

https://www.walmart.com/ip/AT-T-PREPAID-Alcatel-IDEAL/53126987

And use your Wifi for the connection.
ReBoot Aug 13, 2017 @ 10:44pm 
Originally posted by ReBoot:
Good point. Those SMS web sites can result in a VAC ban.
That's Ridiculous! How are people with unlocked phones and using apps like TextNow supposed to get steam guard? Not everyone is made of ♥♥♥♥♥♥♥ money and can afford a phone with a plan!
You don't need a plan, you can use a prepaid SIM card as well. As for "unlocked phones", absolutely no problem here. As I said, just use a prepaid SIM.
Last edited by ReBoot; Aug 13, 2017 @ 10:45pm
So what I did was use my mother's phone number and had her text me the activation code. But then I remembered that my password is a 24 character combination of capital and lower-case letters, numbers, and symbols. So basically two-step verification is only effective if I'm not changing it to a new "Strong" password every ten days. So I removed the two-step and my mother's phone-number.
And Pre-paid sim-cards are only as useful as you keep buying service for them. After about two-months if you haven't bought additional minutes you loose your stored minutes and your phone-number is recycled. It may be different for different cards but if your cheep-phone breaks you can't access your account because you can't recieve your text to confirm it's removal.
ReBoot Aug 18, 2017 @ 11:13pm 
Passewords ALONE aren't as powerful, as you think.
Mal.0 NotFound.tech Aug 19, 2017 @ 12:12pm 
Originally posted by ReBoot:
Passewords ALONE aren't as powerful, as you think.
It takes about a week to brute-force a 8 character password in mixed case, but in the case of my passwords it would take x1.5 that because I added symbols and numbers. Besides, Steam sends me an email before allowing me to log into a new computer and notes the IP address of the offender.
I know the importance of having a complex password and changing it regularly.
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Date Posted: Jul 14, 2016 @ 3:34pm
Posts: 23