HELP! Can't see friend's chat responses on Wifi (Nexus 5, Android 4.4)

[babycakes]

Hello all,

I have a problem with Steam mobile app chat on my Google Nexus 5 which runs Android 4.4 Kitkat: I can't see my friend's responses whenever I'm connected to wifi. The chat window shows my text, but when my friends enter their text, a red bar which says "Connecting" flashes above the chat box, but their response doesn't appear. Logged onto steam on my laptop at the same time, I can see friends' responses just fine. If I use 4G/LTE on my phone, then I can see responses. I never had this problem with my old Galaxy Samsung S3 which was running an older version of Android.

My wifi works fine; I recently changed my cable modem, but I receive 4 bars all the time on my laptop. However, the reception is noticeably spotty on my phone so I'm not sure if that is a factor. I have also uninstalled, restarted, and reinstalled the app, but to no avail.

Given that the Nexus 5 cannot receive freakin' MMS pictures via SMS on wifi, does anyone know if this is an issue with the Nexus 5, Android 4.4, or my wifi?

I have a screen shot if anyone doesn't know what the red "Connecting" bar looks like. Props to anyone who can help!

[駆動による夢]

Maybe restart phone?

[babycakes]

I restart my phone weekly, so unfortunately that doesn't help me too much.

[samitainio]

I'm running Steam mobile on Nexus 5 with android 4.4.4 and I have very similar problems. I receive my friends responses but they have over 3 minutes delay and after awhile their original message(s) come again for the second time, then for the third and so on and so on... If I send them a message it goes through to them instantly. My problems aren't narrowed to WLAN since I have them over mobile connection too. Currently using Steam mobile is impossible due to this problem and honestly I don't know whether this problem is in the device or in the application. If anyone has any insight to this issue I too would greatly appreciate it if any productive ideas would be shared! Personally I have tried everything from reinstalling the application to going through its settings but those actions haven't brought any improvement to the issue.

[babycakes]

Hello samitainio, the issue actually got resolved on my phone around the same time Nexus 5 got the update to send MMS\images over wifi. Not sure if the function is somehow related. Good luck!

[m1shameister]

Restart phone