"Hours played" all messed up.

[Runningtaco]

I'm not sure if this has already been discussed but is anyone else's hours played completely messed up? At first all my hours for all my games were gone. Just today I saw them come back up with so many more hours than I played. I had games with only like 4 hours played but it says I played it for 20 hours. It's like that for all my games except the few I've been playing very recently. I hope Valve fixes this because I love these kind of stats.

[Raiden]

yay another thread like this

yay

[Xathian]

For the past day, my games have all been randomly having their time players reduced or increased.

My Borderlands 2 had 288 hours played this morning and now has 256. My Borderlands 1 had 56 hours and I haven't played it in a couple years and it's now at 91.

I bought Bioshock 1+2 on sale this week and played Bioshock 1 for about 9 hours before I beat it. This morning it said I had 51 hours played which I knew wasn't right and right now it says I have 52 hours played on it. Gained an hour without me even launching it.

I have 42, 42 and 46 hours played on 3 games I bought from a humble bundle and haven't even launched once yet.

[Uutama]

This has been happening to me for the past few days. It's annoying and I want this fixed. Thank you.

[d7602002]

There is a glitch in the library portion as it seems that the steam client is registering game time played as if the game were open. I have a game that I have not played yet and it is now at 63 hours played...yesterday afternoon it was 44. If you look at the time and then check it a couple hours from now, it should register with two more hours played.....or it appears that way.

if you want the actual game time played until it is fixed, check on your profile or go to the store page of said game and those will display the correct times.

[Karp]

same here all my games that i don't play anymore now have 20+ hours added to them...

[david.spellman]

This happened to me as well, just in the past few days as far as I know.

[Runningtaco]

So I just figured out that if you play a game that has messed up hours, it will go back to the correct time.

[Karp]

Originally posted by Gavrilo Princip:

So I just figured out that if you play a game that has messed up hours, it will go back to the correct time.

Thanks I will try it...

[Runningtaco]

Also I just realized that by playing a game, it only temporarly goes back to the correct time. After a while it starts to go up again.

[Arale//Zero]

This really needs to be fixed. I have a bit of an OCD thing about my gametime displaying correctly, and it's impossible for me to play games because I'm constantly worrying about having to restart Steam.

[ekolis]

If I play a game while my playtime is glitched, will it be "locked in" at the glitched time? E.g. if I've played a game for 4 hours, but it says 10 hours, and I play for an hour, then quit Steam, and restart it, will it say 5 hours, or will it now be stuck at 11 hours? I've been afraid to play any games because of this... :(

edit: Oh, apparently they fixed this in a beta update the other day! Going to give it a try... :)

[Runningtaco]

You can still play games and the hours will go back to the right time, but after a while, the hours will go back up. I"m glad they are going to fix this!

[リアス・グレモリー]

i played ark for 2 hours on this pc to test if it works and for some strange reason it shows 300 hours, i wish i had played that many hours but i have not

[Dick Armstrong]

If you play a game for 5 minutes and then switch to something else their system will still keep the timer running for some odd reason. I think this is to exaggerate the times played to deny you a refund. I've been a victim to this after playing a game for 5 minutes and told I've played for 17 plus hours (over 2) hours when that's impossible.
Steam are a untrustworthy company.
Hope for a better service. Very disappointed.

[Dick Armstrong]

That explains it's innacurate and false timing readings is an unrealistic way of measuring game times being played.
I didn't Alt+Tab in to anything else. As stated I played it (Arma 3 Dayz Livonia bundle) for 5-10 minutes maximum, and then switched over to a Different Arma 3 game on steam instead.
I asked for a refund 8 hours later only to be denied and told I played the game for over 17+ hours (over 2 in total) which is obviously false, and the times don't even add up as that would make it 12 hours if true.

Really disappointed in steams questionable timing systems and generic email responses simply to deny the customer their statutory rights of a refund which is actually up to 30 days in UK law regardless of company policy.