Workshop Collection Branding Image Upload Issue - "There was a problem uploading the file. Please try again in a little while."

[Powtatoez]

I keep getting this error, I'm not sure why. I made sure the picture is a square and is at least 195px by 195px..I tried to wait for a few days, still did not work. Is this a bug on Steam's part?

[deb]

I had the same problem. I spent days with Steam Support without getting an answer. Here's what worked for me. I was trying to upload an image to an existing collection and it would not work.

I created a new collection and uploaded the thumbnail BEFORE I did anything else to build the collection and it worked. I also uploaded an image that was not square and was a 590 x 350 px .gif file.

So it seems the problem may be if you're trying to add a branding image after you have already created the collection. I hope this will work for you. Good luck.

[Powtatoez]

Originally posted by deb:

I had the same problem. I spent days with Steam Support without getting an answer. Here's what worked for me. I was trying to upload an image to an existing collection and it would not work.

I created a new collection and uploaded the thumbnail BEFORE I did anything else to build the collection and it worked. I also uploaded an image that was not square and was a 590 x 350 px .gif file.

So it seems the problem may be if you're trying to add a branding image after you have already created the collection. I hope this will work for you. Good luck.

thanks so much for this, will try it out

[Sklide]

For anyone else having this issue, this tutorial allowed me to add and also change the branding thumbnail of a collection I've already made.

https://steamcommunity.com/sharedfiles/filedetails/?id=2936720761

In a nutshell:
1. Install steamcmd, but don't open it yet (or do if you want).
2. Make a '.txt' file and write the following:

"workshop"
{
"appid" "numbers"
"publishedfileid" "numbers"
"previewfile" "C:\Folder\preview.png"
}

-----
From the tutorial:
replace "numbers" with the ID that's found at the end of the URL.
appid — ID of the game. You can find it out, for example, by going to the game page and copying from the address ```https://store.steampowered.com/app/XXXXX``` the number in place XXXXX. This field is required.

publishedfileid — ID of the item. You can find it out, for example, by going to the page of a previously uploaded item and copying from the address ```https://steamcommunity.com/sharedfiles/filedetails/?id=XXXXX``` the number in place XXXXX. This field is required.

previewfile — path to the preview file. This field is required.
-----

Now, save the .txt file. It doesn't have to be a '.vdf', but if it doesn't work as a '.txt', you can try by saving it as a '.vdf'.

Copy the path (directory) where your .txt or .vdf is located.
E.g. C:\Users\user_name\Documents\For_Steam_Folder\VDF_File_Name.txt

Now go to steamcmd, open it, wait for it to load, and insert the following command: login username password steamguard

It won't work if you type it with brackets, for example, <someperson> <coolpassword> <12345>. Instead, do this: someotherperson coolerpassword 12345

I don't remember how to handle spaces but if you have spaces for your name or password, try doing either this: some_person or this: <some person>.

Mine was without spaces so I can't confirm.

Remember the path (directory) of your VDF file?
Great, now that you've logged in through steamcmd, run the following:
workshop_build_item <PATH>

Replace <PATH> with your path (don't use brackets).
E.g. workshop_build_item C:\Users\user_name\Documents\For_Steam_Folder\VDF_File_Name.txt

Now hit enter, and if it says success, that means that the changes were made.
Now if you go to your steam collection, you should be able to see that it now has that picture you wanted to use.

Note: it doesn't have to be strict to just .png, and the directory doesn't have to be in documents. It can be anywhere, as long as it has the VDF in it.

Note 2: For steamguard, I went to my steam app, hit the shield button, and went to show steamguard code. It's like 2fa where it changes every few seconds, even if you're offline.
If for some reason you don't have one, you don't have to include <steamguard> when logging in through steamcmd.

[pinecoffin]

Originally posted by deb:

I had the same problem. I spent days with Steam Support without getting an answer. Here's what worked for me. I was trying to upload an image to an existing collection and it would not work.

I created a new collection and uploaded the thumbnail BEFORE I did anything else to build the collection and it worked. I also uploaded an image that was not square and was a 590 x 350 px .gif file.

So it seems the problem may be if you're trying to add a branding image after you have already created the collection. I hope this will work for you. Good luck.

You sir, are the GOAT.

I spent ages trying to figure this out and this worked.