Can't upload steam artwork...

[SRTDzyn]

I'm trying to upload my new steam artwork, but it won't let me save it. Always this error pops up "Artwork must be under 8 MB," even though the file size is less than 6 MB.

Artwork Middle

Width = 506
Length = 800
File size = 5.84 MB

Artwork Right

Width = 100
Length = 800
File size = 1.82 MB

I am an official artwork creator on Fiverr, Upwork, and many other platforms I have a dozen clients and more than 100 artworks, and this issue is not just with me and my new artwork. My clients are receiving the same error when they try to upload the artwork. I am also having the same issue with my old artworks which my clients and I have uploaded on steam already and we know they work, but now when I try to re-upload them from a different account, the same error appears.

I'm guessing you think that I'm a newbie but with due respect I am not, I've uploaded more than 30 artworks and created more than 100 artworks, so yeah, I know what I'm dealing with. This error is something new, possibly a glitch. Please resolve this as soon as possible.

I have attached as many Screenshots as I could that will also shed some light on the issue.

Note: I have also tried changing the length to 780,700,650 but still me and my client got the same error every time.

[cSg|mc-Hotsauce]

Current thread on this issue...

https://steamcommunity.com/discussions/forum/1/6670425060413244336/

[GunsForBucks]

Basically since the sale started it seems to be limited to 4.9 for now. <unless it got worse>

Hopefully it is just a temporary glitch or a measure to ease the load during the sale and it will go back to normal.

[Midnight]

Messaggio originale di 𝐊𝐔𝐑𝐋𝐘:

I'm trying to upload my new steam artwork, but it won't let me save it. Always this error pops up "Artwork must be under 8 MB," even though the file size is less than 6 MB.

Artwork Middle

Width = 506
Length = 800
File size = 5.84 MB

Artwork Right

Width = 100
Length = 800
File size = 1.82 MB

I am an official artwork creator on Fiverr, Upwork, and many other platforms I have a dozen clients and more than 100 artworks, and this issue is not just with me and my new artwork. My clients are receiving the same error when they try to upload the artwork. I am also having the same issue with my old artworks which my clients and I have uploaded on steam already and we know they work, but now when I try to re-upload them from a different account, the same error appears.

I'm guessing you think that I'm a newbie but with due respect I am not, I've uploaded more than 30 artworks and created more than 100 artworks, so yeah, I know what I'm dealing with. This error is something new, possibly a glitch. Please resolve this as soon as possible.

I have attached as many Screenshots as I could that will also shed some light on the issue.

Note: I have also tried changing the length to 780,700,650 but still me and my client got the same error every time.

Same issue here too.