Humble bundle no game keys receved after payment.

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Rycka Dec 30, 2013 @ 4:52pm

Humble bundle no game keys receved after payment.

Hi all, i bought humble bundle for 25$ but yet to recieve any games keys or reply form humble suport, i also tryed twitter(@humblesupport) but no reply over there aswell. Im curently waiting for 5 days. Is this normal?

(No games show up in my huble bundle library also tryed resending keys but email i got saied that i have no keys)

Last edited by Rycka; Dec 31, 2013 @ 1:41am

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Showing 1-9 of 9 comments

DarkGaming2020 Dec 30, 2013 @ 4:53pm

u sure it didnt end???

Rycka Dec 30, 2013 @ 4:57pm

i bought this budle on 24/12/2013
link to bundle : https://www.humblebundle.com/yogscast#contribute

Last edited by Rycka; Dec 30, 2013 @ 4:59pm

Rycka Dec 30, 2013 @ 7:37pm

has anyone bought this bundle and got the games?

Kargor Dec 31, 2013 @ 12:52am

I don't have that particular bundle, but the games might not show up in your library. The library only get's "DRM free downlods"; the bundles that you have purchased are listed below the download-entries in your library, and they should take you to the bundle page with the keys (or the redeem buttons; don't know whether that bundle is oldstyle or newstyle).

Rycka Dec 31, 2013 @ 1:41am

This is how my humble library looks like : http://postimg.org/image/r6vd0syxj/
Also wtf is download-entries?

Kargor Dec 31, 2013 @ 2:08am

Oh yeah... that looks rather empty.

Basically, the humble bundle library looks like this[kargor.cable.nu], with buttons to download the DRM free stuff in the upper section, and links to the bundles in the lower section. I was assuming you were looking in the upper section, and suggesting that it might only be accessible through the lower section -- I didn't know this is your first humblebundle and you're only seeing an empty page :-)

I can't say that humblebundle is guaranteed to work perfectly, I currently have 13 distinct bundles from them (i.e. not counting bundles that I've purchased more than once), and never ran into problems -- so I'm currently inclined to assume the problem is on your side :-)

Does your humble account and the bundle purchase use the same EMail address? Do you have any notification from the payment provider that the payment was done? Both PayPal and amazonpayments send me stuff when I make a purchase.

Rycka Dec 31, 2013 @ 8:03am

I used different email account but i liked with my humblebundle account with steam : http://postimg.org/image/**removed**
My payment info from paypal : http://postimg.org/**removed**

Last edited by Lesmoore; Dec 31, 2013 @ 8:23am