Steam support

[76561199522940673]

Hello guys, i was just wanted to ask if the steam support people can contact you on discord?

[pckirk]

No, Steam / Valve Support WILL NEVER contact you via any off site social media method. Not via Steam Chat or any other Steam device. Only via the Steam Support Ticket system....

[cSg|mc-Hotsauce]

Publicado originalmente por GoblinSlo:

Steam support

Hello guys, i was just wanted to ask if the steam support people can contact you on discord?

Have a read...

"Scam: I Have Been Reported and Will Be Banned" faq...

https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

"Steam Scam FAQ"

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

[Hi Im Swat]

Why would they be using a third-party website? It makes no sense at all!

Anyone claiming to offer Steam support through Discord or any other platform which is not Steam is trying to scam you. Do not engage with this user, report and then block them. Say nothing!

The only place to contact Steam support is at https://help.steampowered.com/en/

[76561199522940673]

Thanks to all of you but i was in fact scammed by this stuff and i don't know if i will be able to get my account back :(

[Hi Im Swat]

Publicado originalmente por GoblinSlo:

Contact Steam support. They will be able to provide official support and guides which can help you remain safe in the future.

https://help.steampowered.com/en/

[Mad Scientist]

Publicado originalmente por GoblinSlo:

Thanks to all of you but i was in fact scammed by this stuff and i don't know if i will be able to get my account back :(

They can assist recovering an account, especially when providing what they ask you for to verify ownership of the account.
Recovering a Lost or Forgotten Steam Account

[magicISO Sweden]

Publicado originalmente por GoblinSlo:

Thanks to all of you but i was in fact scammed by this stuff and i don't know if i will be able to get my account back :(

You must be logged out of all accounts to start the account recovery process.

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin

A step by step guide to the recovery process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[Night]

Publicado originalmente por GoblinSlo:

Hello guys, i was just wanted to ask if the steam support people can contact you on discord?

No, Nobody from Steam Support will ever contact you through Discord or other platforms.

You can safely ignore anybody pretending to be Steam Support.
You can also block and report them on Discord if you want to.

Please learn about safety on both Discord and Steam:

SEE - https://discord.com/safety/understanding-and-avoiding-common-scams
SEE - https://discord.com/safety/protecting-users-from-scams-on-discord

SEE - https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
SEE - https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

Ensure your Steam account, Discord account (and other accounts) are all secured too!

SEE - https://discord.com/safety/360043857751-Four-steps-to-a-super-safe-account
SEE - https://help.steampowered.com/en/faqs/view/6639-EB3C-EC79-FF60

[SpeedFreak1972]

In general what they do if there's something serious with the account is lock your account with the message to contact support by their own ticket system