People are getting virus warnings on my favourite game

[SoftMonster]

The game doesn't have viruses, this has been confirmed over and again. Please help!

https://steamcommunity.com/app/329970/discussions/0/3806153791383913755/

[cSg|mc-Hotsauce]

Report it to who makes the anti-virus software as a false positive.

[SLG]

This should have been posted in the game hub for your favorite game.

[Lunar Fang]

DayZ always gave me virus warnings.

[SoftMonster]

I think this is somerthing to do with Steam rejecting the download. People have got warnings in Steam itself not their virus checker.

I can't see what the dev can do about it, if Steam itself does that to his game.

[SoftMonster]

I certainly doesn't happen all the time, we have about 3 or 4 reports of it happening

[SoftMonster]

the developer is, well developing the game, so I am trying to help out with this in my spare time, I need some help with where to go and what to do.

[cSg|mc-Hotsauce]

SoftMonster původně napsal:

I think this is somerthing to do with Steam rejecting the download. People have got warnings in Steam itself not the virus checker.

I can't see what the dev can do about it, if Steam itself does that to his game.

Steam doesn't give you a virus warning. The anti-virus software does.

[SoftMonster]

yeah, as I understand it, the steam app is a lot similar to a web browser with a bit of extra desktop software downloaded.

I was wondering if it is a Windows thing happening under the hood. People are not reporting anything about any particular virus checker.

Does the steam desktop client reuse 3rd party browser tech to download files and things? For example, is it a desktop app with a browser control inside it that just displays the websites?

[SoftMonster]

If I get a warning about downloading a file using a normal browser and it doesn't mention a virus checker, it is operating system security check.

[SoftMonster]

I guess the windows operating system stuff would be Defender. I am hoping to get some actual screen shots and posts from people who have the problem.

I have directed people here to try and get some community support. Please keep the thread open, because it will make a big mess if you close it or lock it

[SoftMonster]

It is interesting that KeeperRL is one of many games getting hit by virus checking. Perhaps we can develop a process to fast track file recognition for validated steam games.

[Neil Breen]

McAfee was the program that was keeping the game from launching for me, but the error would pop up within Steam. I had to go in to the Real-Time Scanning section of McAfee and add the game's executable as an excluded file. Seems to be working now.

[cSg|mc-Hotsauce]

Neil Breen původně napsal:

McAfee was the program that was keeping the game from launching for me, but the error would pop up within Steam. I had to go in to the Real-Time Scanning section of McAfee and add the game's executable as an excluded file. Seems to be working now.

You should remove McAfee altogether.

[SoftMonster]

Recommended reading for game devs, especially Indies.

https://surfshark.com/blog/virus-signature#:~:text=A%20virus%20signature%20file%20is,infected%20by%20a%20specific%20virus

It explains a lot about what is going on.

I don't use McAfee myself and if I was sold a computer with it on I would uninstall it, but as I said somewhere else, my parents in their 80s love it.

Sorry McAfee, you have the option of making your software more gamer friendly.

[metamec]

SoftMonster původně napsal:

the developer is, well developing the game, so I am trying to help out with this in my spare time, I need some help with where to go and what to do.

The KeeperRL engine was created from scratch by the developer (the source is on Github). They should really be able to figure out what part of their own code is looking suspicious to anti-virus software and work out how to resolve it.

Uploading the affected exe or dll to virustotal.com might give a useful binary profile, providing clues about where the problem lies.