HELP My Item GONE and AUTOMATICALLY SELL TO Market

[egoisto.]

i dont know how my item gone and automatically sell to market,but when after i play gta v i see my steam wallet ++ but i dont access community market..my item dota 2 gone until 20+ item and sell automatically for lowest price .. its 2 times .. i know cuz my phone email send notification to me .. i change email acc and steam acc password 2 times too .. i dont know what happened ..its bug or what i dont know,my item gone and i just got Rp1000 till Rp10000 for 1 item,and the real price 3x-5x for this item..i send email to support but they not answer my problem..

[egoisto.]

its happened always after i play gta v,i dont know why ..

[cSg|mc-Hotsauce]

Sounds like your account is compromised.

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey

[egoisto.]

i see recent login history just on my pc and my phone..

[After Effects]

Do you know what happened??? It happened with me today...

[d3str0y3r]

Originally posted by NEMESIS:

Do you know what happened??? It happened with me today...

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY

[Ellvini]

i have the same problem today !! and i have no malware or anything on my computer + it is secure

Does someone know how this happens ???

also random bought items form one specific user frpro36e

[Seretti]

Originally posted by Ellvini:

i have the same problem today !! and i have no malware or anything on my computer + it is secure

Does someone know how this happens ???

It happens when YOU give away your login info to a scam site or such.

Secure your account by following the steps in post #5

[d3str0y3r]

Originally posted by Ellvini:

i have the same problem today !! and i have no malware or anything on my computer + it is secure

Does someone know how this happens ???

At some point you unknowingly leaked your login details. Could have been phishing attempt or using one of the CSGO trading scam websites.

Follow the steps provided in either reply 2 or 5

[Ellvini]

not possible ... i have authenticators ... and never gave my login information to anyone i havent logged in for ages .... my pc was also shutdown when it happend ...

maybe some malware but i havent installed anything and my scanner cant find anything ...

also have resecured my account with your steps ... still after that the purchage happend .. so that is not the case

even have a pincode on the store ....

[Pscht]

Ah yes, the usual "I have been the very first ever person to actually totally get hacked you guys I swear".

No, you are not.

[Aluvard]

Quite possible, they've phished you once and waited, till your account was profitable for them. These guys can be quite patient with such stuff - so you could have logged to 3rd party site and long forgot that you've ever done that.

[Ellvini]

haha my god :D how toxic are you people haha we just want answers ...
i am 100 procent sure i am not hacked for these reasons:
- I have a password manager
- i have authenticator
- never gave this information to anyone
- never typed this information anywhere
- my account has 6 dollars ...
- i have not logged in for ages ...

But thanks to be this toxic as usually

Anyway i was right ... i was not hacked, contacted steam no one was logged in to my account outside my country and ip that was used to sell the items was my own computer .... so unfortuanlly i got malware .... reinstalling the pc

[Unn4m3d (♥AUT♥)]

Originally posted by Ellvini:

haha my god :D how toxic are you people haha we just want answers ...
i am 100 procent sure i am not hacked for these reasons:
- I have a password manager
- i have authenticator
- never gave this information to anyone
- never typed this information anywhere
- my account has 6 dollars ...
- i have not logged in for ages ...

But thanks to be this toxic as usually

Anyway i was right ... i was not hacked, contacted steam no one was logged in to my account outside my country and ip that was used to sell the items was my own computer .... so unfortuanlly i got malware .... reinstalling the pc

You can stop necroing Threads for starters. And you believing you didn't do anything wrong doesn't make it true.

Accounts aren't "hacked", you gave away your account information.
Accept it or refuse to accept it and have your account hijacked again in the future.

[Ellvini]

was not hijacked ... it was malware i installed on my computer that did it. unfortunally i was stupid to install something not safe ... only thing that i wanted to know.. no information was leaked from steam no password username or token was entered anywhere

[Unn4m3d (♥AUT♥)]

Originally posted by Ellvini:

was not hijacked ... it was malware i installed on my computer that did it. unfortunally i was stupid to install something not safe ... only thing that i wanted to know

Sure, that malware bought things on your account.