Someone is trying to steal my account and I don't know what to do

[El magias]

Some guy in discord said that I was mistakenly reported by fraud, so made mi contact to steam support named KellyT through discord. Later I found this is a scam and know I don't know what to do.
I can still use my account but I'm not sure what will happen if I log out because that's what the scammer said me to do.

[Pscht]

Did you give them ANY kind of information?

Report the involved accounts to Discord.
Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.

[El magias]

Originally posted by Pscht:

Did you give them ANY kind of information?

Report the involved accounts to Discord.
Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.

Not much, they asked me for my username and my purchase history list, and then asked me to log out my account (wich I didn't)

[Pscht]

"Not much" he says... That stuff is used trying to claim ownership. So I hope you can prove YOU are the actual owner with receipts and stuff.

[El magias]

Originally posted by Pscht:

"Not much" he says... That stuff is used trying to claim ownership. So I hope you can prove YOU are the actual owner with receipts and stuff.

I have mails on gmail, that could work?

[Pscht]

Support will tell you what they want to see IF it ever comes to this. For now, follow the steps I posted.

Bonus step: If you have your Steam account linked to discord, removing that link might reduce the chance of further scam attempts.

[El magias]

Originally posted by Pscht:

Support will tell you what they want to see IF it ever comes to this. For now, follow the steps I posted.

Bonus step: If you have your Steam account linked to discord, removing that link might reduce the chance of further scam attempts.

Yeah, I'll do that, for now I desauthorized all my devices and used new steam guard codes, omg thank you so much

[Xautos]

no matter what these types say on discord, never give your details out. no matter how much skin sites offer you deals, never go there and never give your details away. no matter what these so called "friends" on steam say in a private chat, don't follow the advice to such shady places or input your details.

They want access to your account to find out if you got anything worth stealing like expensive skins from those stupid FPS games and then leave. if they know the skins are on your account, they'll try get to them however they can.

[HikariLight]

With the internal Ticket system, Steam staff have no reason to use a third party to contact you.
That alone should have been a big red flag.

[El magias]

Originally posted by HikariLight:

With the internal Ticket system, Steam staff have no reason to use a third party to contact you.
That alone should have been a big red flag.

I know, but they said I had only three hours and didn't think it properly until the end, I've taken all the security measures so now let's see how it ends

[Lilim]

Originally posted by El magias:

Some guy in discord said that I was mistakenly reported by fraud...

There is even a support page about this scam.

Scam: I Have Been Reported and Will Be Banned

[El magias]

Originally posted by Lilim:

Originally posted by El magias:

Some guy in discord said that I was mistakenly reported by fraud...

There is even a support page about this scam.

Scam: I Have Been Reported and Will Be Banned

I know, and I fell totally. For now it seems that I can still log in to my account and I've changed my password and all that