Notice! Steam is not safe and not trustworthy, your Steam Balance is at risk!

[M@djer 8D]

Hey guys! Today I'm placing orders for you on the Steam Community Market, when in the blink of an eye my Steam balance disappears without a trace, including a pending balance, I'm from Brazil and the support here sent me a prompt copy and paste response, stating that I was invaded and that basically the responsibility is mine. The question is: What are the ways to change balance values ​​on Steam accounts? To change Steam account values, there are only 2 ways, internally, that is, by employees who have access to this or hacks that invade the Steam system and make balance transfers, that is, Steam is not safe and Your Steam account and balance are at risk and you can lose it at any time. I hope this reaches the Steam authorities, they take the appropriate measures and solve my problem, no matter the amount that disappeared, this shows how fragile Steam's systems are, what if it was 2000 dollars? I want answers and my problem solved, I have the proof!

[Chompman]

It sounds like you gave away your account information to someone and they used your wallet balance.

Check your recent purchases and you need to secure your account to prevent this from happening.

You need to scan your computer / deauthorize all other devices / use 2fa and get a new backup code / change the password / remove all api keys.

Never share your account info with others or login with your account info on other websites.

[M@djer 8D]

I am the only person who has the account data, the only computer that has the account is mine, I have NEVER logged into websites, because we know they are not trustworthy. Guys, I wasn't hacked, the balance disappeared, I checked ALL the possibilities, nothing was purchased, this is internal to Steam or it's a corrupt employee or hacks are invading Steam's firewall, I'm sure that many other people were harmed and MANY still will be. stolen.

[N3tRunn3r]

Work through that list:

# # # # # # # # # # # # # # # # # # # # # # # # #
⚠️ YOUR ACCOUNT HAS BEEN COMPROMISED ⚠️
# # # # # # # # # # # # # # # # # # # # # # # # #

Stay cool!! They have gained access to your Steam account!!

You have been fooled/tricked by scammers/hijackers to give away your login credentials on some fake and/or phishing website, link or similar!!

DO "NOT" TRADE

Many scams try and scare you into trading your items and they become hijacked !!
Hijacked money and items will NOT be recovered by Steam Support since 2015 !!

Steam Item Restoration Policy

https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

⚠️ Act now immediately and do following steps "ASAP" ⚠️

1. Scan for malware:
   https://www.eset.com/int/home/online-scanner/
   
   
2. Change your E-Mail Account password from a trusted/clean computer or device!!
   
   
3. Check, if your E-Mail address and Phone number are still correct:
   https://store.steampowered.com/account/
   
   
4. Revoke/Delete the API key, there should be a blank field in the APIKEY section:
   https://steamcommunity.com/dev/apikey
   
   
5. Immediately deauthorize all devices - this logs you out of Steam:
   https://store.steampowered.com/twofactor/manage
   
   
6. Change Steam Account password from a trusted/clean computer or device!!
   
   
7. Generate new backup codes:
   https://store.steampowered.com/twofactor/manage
   
   
8. Deauthorize all devices again:
   https://store.steampowered.com/twofactor/manage
   
   
9. Re-check the APIKEY section & report all involved scammer/hijacker on associated platform/s!!

How to Report a Scammer, Hijacker or Phisher

https://help.steampowered.com/en/faqs/view/4D07-D139-587C-2080

1. Report Player
   
2. They are involved in theft, scamming, fraud or other malicious activity
   
3. They are engaged in item theft or scamming
   or: They are trying to steal my account or information
   
4. Submit this account for review
   
5. "your personal text"

Recovering a Stolen or Hijacked Steam Account

• https://help.steampowered.com/en/wizard/HelpWithAccountStolen
  
  
• https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

To Recover, if you don't have access to the account

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Scam FAQ (Confidence Scams and Trade Scams)

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B


Also check from where your account was being accessed from:
https://help.steampowered.com/en/accountdata/SteamLoginHistory


Open a Support Ticket, Steam Support might help localizing the hijacker:
https://help.steampowered.com/en/wizard/HelpAccountDataQuestion


Here is more account related data to find:
https://help.steampowered.com/en/accountdata/


Good Luck !!

[M@djer 8D]

After I made the post, inexplicably my balance returned! The balance was missing for 5 hours, so it can't be a bug, I'm scared, I'll change the email, password, disable the devices as a precaution, but I don't know if that guarantees anything. Anyway, thank you.

[Bibo1]

On a side note, stop posting multiple threads with the same subject.

[N3tRunn3r]

check the API Key section at least. if it has an blank/empty field ,you are good to go..

[M@djer 8D]

I had never created an API key, because I saw that it is important to create one so that no website can create it, so I did it!

[M@djer 8D]

I removed duplicate posts

[Muppet among Puppets]

引用自 M@djer 8D：

I had never created an API key, because I saw that it is important to create one so that no website can create it, so I did it!

Someone who COULD create an api key, can do it anyway. (If your account is hijacked)

Do not have an api key if you dont know what for.

[M@djer 8D]

#9 Ok ! Ty Muppet !

[Phénomènes Mystiques]

I have been holding over $1k on the Steam Account for over 5 years now...

[Nx Machina]

Accounts are PHISHED not hacked because the end user gave away all their account details. The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to your account.

How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.