HMMC 21. sep. 2023 kl. 14:23
"This Steam account already owns the product" is BS "not true"
PROBLEM "This Steam account already owns the product(s) contained in this offer. To access them, visit your library in the Steam client."


I previously purchased the base game "Sniper Elite 4" from GamersGate and it Redeemed on Steam just fine.
Today I purchased (3) game add-ons for "Sniper Elite 4" from GamersGate.
-Sniper Elite 4 Season Pass
-Sniper Elite 4 Target Führer
-Sniper Elite 4 Camouflage Rifles Skin Pack
These (3) items will not Redeem on Steam. SAYS I HAVE IT ALREADY.

There are (2) ways to redeem from GamerGate
1) Signed in on GamersGate, went to "purchases," and they have a button to take you directly to Steam.
2) You can just sign in on the Steam Client app, go to the bottom left corner to "Add A Game."
Will not accept them.

Says to look at my library > Not there . . . Searched Steam, not there . . .
I have 39 games at Steam. I'm not a newbie . . .
Never have had a problems with GamersGate.

If I had purchased anything Sniper Elite 4, it would have been recent. GamersGate does not show I purchased these (3) add-ons TWICE.
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Satoru 21. sep. 2023 kl. 14:39 
soudns more like you already redeemed whatever it was you purchased

Also sniper elite 4 only has those dlc available separately. so you should hve gotten 3 different cd-kyes for each item

you should prolly look at the store page and see what dlc you already own

it sounds mroe like you bought the wrong thing on gamesgate
Sidst redigeret af Satoru; 21. sep. 2023 kl. 14:40
Piggy4118 21. sep. 2023 kl. 18:15 
I'm having the same issue with payday 3 except I got the key off eneba.
cSg|mc-Hotsauce 21. sep. 2023 kl. 18:51 
Oprindeligt skrevet af Piggy4118:
I'm having the same issue with payday 3 except I got the key off eneba.

Purchase from a legitimate key site.

:summercat2023:
SLG 21. sep. 2023 kl. 20:05 
Have you contacted Steam support? They would be the ones with the knowledge to what to do.
Satoru 21. sep. 2023 kl. 20:41 
Oprindeligt skrevet af SLGray:
Have you contacted Steam support? They would be the ones with the knowledge to what to do.

If its not sold on steam, then its not steam's responsiblity. steam is telling teh OP what the key redeems as. thats an issue between the OP and the 3rd party seller
Tito Shivan 21. sep. 2023 kl. 23:49 
https://store.steampowered.com/account/licenses/
Check the kind of Sniper Elite license you activated on your account
Lithurge 25. sep. 2023 kl. 2:46 
The issue is the Season pass contains the other two items you bought. So what you've done is activated whatever the first key gave you and now it errors out the other two you're trying to redeem.

The Sniper Elite 4 Season Pass gives players access to all 12 DLC packs across three expansions, for one great price. Featuring a wealth of singleplayer and multiplayer content, this Season Pass includes:
NEW CAMPAIGN MISSIONS
Four new missions for 1-2 players, including Target: Führer and a thrilling 3-part campaign.
NEW WEAPONS
18 new weapons - including many new to the Sniper Elite series - for use in all modes.
NEW CHARACTERS
9 detailed new characters to play as in multiplayer and cooperative modes.
NEW WEAPON SKINS
32 themed and camouflaged rifle skins for use in all modes.
Note: In addition to the DLC included in this Season Pass, new multiplayer map packs and modes will be made available FREE for the whole community after launch!
Muppet among Puppets 25. sep. 2023 kl. 5:44 
Right click game in list, properties dlc. Compare
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