WOWWW!

[Newb_Beginnings]

ok so i just got done with 7 hours of being hijacked by someone claiming to be a Valve employee saying my account is banned and deleted if i dont send them $500 of steam wallet codes. i managed to get the account out of his control and back into mine. becareful people pretending to be Valve employees are really good told me to send a link and my account was gone. no thanks to steam i got it back on my own and didn't have to resort to lawyers for steam not handling the situation properly.

[Nx Machina]

You realised it was a scam amd stopped it happening by not giving into the scammers demands.

How exactly is that a Steam issue when they can only help when you have "actually" lost control of your account by giving into the scammers demands.

[captainwiseass]

*performs a ten-minute, extravagantly produced, Bollywood-style musical number about how this is a very common scam and account security is the user's responsibility*

[magicISO Sweden]

and what should steam do when you are login it to third party sites ? nothing its you that give away your logins not steam

[magicISO Sweden]

If you receive a message from someone you don't know or don't know well, get a little suspicious. No Steam representatives, moderators, or admins will inform you or help you privately. There is only Official Steam support. Steam will never ban your account without being notified and without a good legit reason

[magicISO Sweden]

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B and more you can read

[magicISO Sweden]

Steam Support doesn't contact anyone through Discord or Steam Chat, all important notifications come through the Steam Client.

Anyone can claim to be anyone, and anyone can link you to a legitimate steam employee/moderator, using a link to their profile page. You cannot trust anyone that sends such links, they try to use fear or gullibility of users to hand over their accounts to them

[MonkehMaster]

none of those phishing scammers are good..... 100% of them you can tell are fake, also all valve employees have a banner on their profile stating....

Valve Employees will never ask you for personal or account information, on Steam or anywhere else. You can safely ignore anyone who claims to have mistakenly reported you - that will not get you banned. If you need help with your Steam account, go to https://help.steampowered.com/.

its very simple, dont click links in steam (if you do, then read them... see if they are misspelled, odd link, or google the link before clicking), private your profile to avoid bots messaging you (being part of large "groups" will attract them to you as well) and having your inventory open will attract them (in general, if they can value your account (worth money) then they will likely try stealing it from you), do not use your steam login info on any websites, even more so scam skin gambling sites, ignore any and all messages from random people about steam, pick and choose your "steam friends" wisely (or dont friend anyone at all).

most importantly, steam needs to start punishing people who advertise those scam skin gambling sites, they are all scams and if they havent taken your account by now, it means they are waiting for the right time.

if your account or someone you knows account is compromised/stolen, then contact support, or even check the forums for people posting copy/paste "secure your account" "guides", it gets spammed enough it should be very easy to find.

[Haruspex]

Newb_Beginnings původně napsal:

no thanks to steam i got it back on my own and didn't have to resort to lawyers for steam not handling the situation properly.

I'm glad you realized your mistake and reclaimed control of your account before it was too late, however your threat of lawyers... It's like the little guy who almost gets into a scrap with a 250 lb MMA fighter at a bar, then later brags he totally could have taken him. You know as well as we do that you don't have the knowledge, resources, or wherewithal to bring Valve to court, and even if you did you don't have a case.

Valve gives you some very good tools to maintain your account's security, but like any good lock the weakest point in the system is you. Make that weak point as strong as possible and you'll never have to worry. This was an excellent learning experience, and you're less likely to allow any scammer to drag you along like they did.

[Phénomènes Mystiques]

No one can scam me. I have trust issues...

[Newb_Beginnings]

MonkehMaster původně napsal:

none of those phishing scammers are good..... 100% of them you can tell are fake, also all valve employees have a banner on their profile stating....

Valve Employees will never ask you for personal or account information, on Steam or anywhere else. You can safely ignore anyone who claims to have mistakenly reported you - that will not get you banned. If you need help with your Steam account, go to https://help.steampowered.com/.

its very simple, dont click links in steam (if you do, then read them... see if they are misspelled, odd link, or google the link before clicking), private your profile to avoid bots messaging you (being part of large "groups" will attract them to you as well) and having your inventory open will attract them (in general, if they can value your account (worth money) then they will likely try stealing it from you), do not use your steam login info on any websites, even more so scam skin gambling sites, ignore any and all messages from random people about steam, pick and choose your "steam friends" wisely (or dont friend anyone at all).

most importantly, steam needs to start punishing people who advertise those scam skin gambling sites, they are all scams and if they havent taken your account by now, it means they are waiting for the right time.

if your account or someone you knows account is compromised/stolen, then contact support, or even check the forums for people posting copy/paste "secure your account" "guides", it gets spammed enough it should be very easy to find.

You should see my screenshots

[Lithurge]

Lets do a hypothetical that shows how silly your threat is:

Man walks into a lawyers

Man "I'd like to sue my builders because my house got broken into."

Lawyer "How did the burglar gain entry?"

Man "I gave them my key."

Lawyer "............."