Rockstar account hacked, now what?

[stijnkraft]

Folks! After a rather messy period in my life I decided that one good way to relax would be to buy a Gaming laptop and do more gaming. My steam library is way too large for someone who barely games anyway ;). I got a nice Asus ROG Zephyrus G14 from 2021 and it an absolute beast of a laptop. Having used business laptops for decades I had no idea we had gotten this far.
I have quite a few Rockstar games and had planned to finally play through RDR2 and do a new Playthrough of GTA V. Unfortunately the Rockstar Social Club client tells me to log in with an e-mail address that is not mine, and has never been mine. A little googling taught me I was hacked and my account was now not accessible to me.

Screenshot:
https://i.postimg.cc/dVTVN3YX/2023-09-09-13-46-25.jpg

I contacted Rockstar Support twice through their form, but never got a response back. That means I now have a pretty significant pile of games I paid full retail for, that I cannot play. And many of them I even bought twice (XBOX/PS3 in the past). The only way to unlink my rockstar account from my steam account to link a new account, is through Rockstar. I also just messaged Steam report but figured it wouldn't hurt to ask here as well.
So, TL;DR:
My rockstar account has been hacked, I cannot login, Rockstar doesn't answer and unlinking of accounts is supposed to go through their client. How do I link a new Rockstar account to my steam account without losing my games? I don't mind losing progress.

Any tips? Thanks!

[Muppet among Puppets]

Contact the support directly, not in a forum

[nullable]

Messaggio originale di stijnkraft:

I contacted Rockstar Support twice through their form, but never got a response back.

Does Rockstar manage support out of their forum? Or did you just roll your own process and expect to be accommodated? Where did you read on Rockstar's support pages that in lieu of creating a ticket, just post on the forums?

In general following actual support processes will yield some productive responses.

[Vaemer-Riit]

I think If you linked steam and your Rockstar Social club accounts you should be able to launch GTA:V and it will auto log you into Social club. From there you can use the launcher to recover your account.

I had this happen to my old Rockstar account by someone who was using it to play RDR2 and I was able to recover the account that way.