spent $60 from my steam wallet on dota cards

[ZeroZeroExe]

Next, yesterday I got home and I went to play payday 2, I thought it was strange because my Nick name was in Japanese so I went to the settings and changed the Nick to my current one and then I changed the account password and activated some authenticators, I went to sleep and today I woke up and I went to open the steam store to see the games on sale and suddenly, my wallet that was with $63 was only with $2.50 , I went into obvious despair and went to open my inventory and to my surprise he had sold all mine cards and skins and bought more than 12 cards in dota 2, he paid $5 in several cards that weren't even worth 5 cents now I'm totally skinless, out of money and with dota cards that are worth nothing, could someone help me to see if i can get the money back? sorry for my bad English.

[Shaggy]

https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

[Saxa]

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[Tsubame ⭐]

Should change the title to "I have been scammed" or something like that.

You got phished - i.e. input your Steam credentials in a third-party website - or otherwise gave your Steam credentials away to someone else.

Anyway, you are not getting anything back. Consider your items forever lost. Steam does not return inventory items or wallet funds: https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#noreturn

Your account is still be at risk. Follow the following steps to secure it:

1. Scan for malware - for example, https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Do NOT trade until your account is secured.

[Your Mom's Oshi]

Stay off the internet for a while and have your parents teach you about common sense when it comes to personal security.

[ZeroZeroExe]

Snakub Plissken の投稿を引用：

Account security is your responsibility. Items aren't restored. Valve isn't responsible if you've leaked your credentials somewhere, and that's almost certainly what happened. Most accounts are compromised because of some phishing or other social engineering.

impossible, no one uses my computer, I never gave the password or the email to anyone at all, I use the account only to play some games that I like nothing else, I changed the password more than 2 times from yesterday to today, I have them all the two-factor authentications, I never put the account on any device other than this one and I never used any app to cheat or get skin here, who hacked me was Japanese and I have no idea who it is, how can I trust my money in one platform where I spend 20 minutes authenticating so I can log into my own account while a random Japanese person logs in and I don't even receive an email warning or asking for a code.

[Carlos100]

ZeroZeroExe の投稿を引用：

Snakub Plissken の投稿を引用：

Account security is your responsibility. Items aren't restored. Valve isn't responsible if you've leaked your credentials somewhere, and that's almost certainly what happened. Most accounts are compromised because of some phishing or other social engineering.

impossible, no one uses my computer, I never gave the password or the email to anyone at all, I use the account only to play some games that I like nothing else, I changed the password more than 2 times from yesterday to today, I have them all the two-factor authentications, I never put the account on any device other than this one and I never used any app to cheat or get skin here, who hacked me was Japanese and I have no idea who it is, how can I trust my money in one platform where I spend 20 minutes authenticating so I can log into my own account while a random Japanese person logs in and I don't even receive an email warning or asking for a code.

You say you changed your passwords etc...........but you dont mention you scanned your pc for malware or virus
You do realise you have to clean your pc first then change passwords because the trojan or keylogger is just seeing you type your new password

You must do the work in the order that post no.4 listed